Compassionate Distress Response Service

Glasgow Association for Mental Health is one of the principal providers of community mental health services in Greater Glasgow. We are commissioned by Glasgow City Health and Social Care Partnership to deliver a Compassionate Distress Response Service (CDRS) for people in distress who do not require a medical or clinical intervention. We would like to recruit for our Out of Hours Pathway for Emergency Services, First Responders, the Mental Health Assessment Units etc. The OOHs service operates 7 days a week Monday through to Sunday 5pm -2am.

The service operates from our GAMH Head Office, St Andrews by the Green, 33 Turnbull Street, Glasgow G1 5PR

Full Time Equivalent is 37.5 hours per/week: Mon to Sun 5pm – 2am (4 days on

4 days off) 9.38 hours per night).

This post is for 0.5 of 4 days = 2 days on per week

£27,656 per annum (pro rata £13,828 per annum)

Post is up to 31st March 2025 with possible extension.

Key Skills:

Good communication skills to be able to work effectively with referrers and individuals using the service. Compassionate listening, be able to alleviate individual’s feelings of distress. Be highly resourceful in supporting individuals i.e., identifying coping strategies, self-management techniques and onward referral where appropriate. Be confident and competent to apply risk assessment, safety planning, and escalation processes where appropriate. SVQ 3 or equivalent or willingness towards achieving this qualification is essential.

GAMH aims to promote equality of opportunity in service delivery as well as in employment practice. To achieve this, we positively welcome applicants from all sections of the community. Accordingly, if you have any requirements regarding your application, please contact Laura Middell on 0141 552 5592.

Appointment is subject to receipt of two satisfactory references. All staff will have Protection of Vulnerable Groups (PVG) Scheme Membership/Enhanced Disclosure Scotland check completed before any client contact commences.

The Supported Housing Worker role requires assisting in the management of the development thus ensuring the tenants are able to enjoy an acceptable standard of living in an environment which is clean, safe and friendly. You will be responsible for overseeing the wellbeing of the tenants and for assisting them in maintaining their independence.

As Housing Care Worker your role will involve working with our tenants to ensure they receive the support and personal care identified in their care plans. You will directly support tenants in their homes by providing individual advice, practical housing support assistance and personal care.

Both roles are to ensure that we are able to offer the best service to our tenants and make it possible for our tenants to continue enjoying as much independent living as they’re able.

As well as a competitive annual salary, our valued team also benefits from:

• competitive hourly rates of £12.25 - £12.50 per hour
• guaranteed rota hours working between 7.30am & 10pm
• generous annual leave entitlement
• a choice of pension scheme with employer contributions
• flexible working policies
• access to extensive paid training and development opportunities
• a supportive and inclusive culture.

We also have opportunities with our Trust Staff Agency - for employees who want to work across different locations, in various roles, with highly flexible hours to suit family commitments - it's a great opportunity with the same training and development that our other roles benefit from.

Previous experience working in social care or the housing sector would be an advantage but this is not always necessary. Our ideal candidate is someone with enthusiasm, a caring nature and willingness to learn as full training, support and ongoing development will be provided.

Who we are

Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.

What you’ll do

This is an exciting opportunity to join the Organisation and provide a key contribution to the work of Brain Health Scotland which is the prevention arm of Alzheimer Scotland. This role will support and evaluate evidence-based initiatives which aim to improve brain health across the life course. This role provides the opportunity to contribute to the developing evidence base around dementia prevention. Additionally, the role will provide a strong research contribution to the overall work of Alzheimer Scotland with the post holder being a key resource for people with lived experience, colleagues and external stakeholders. The role will offer varied experiences including evidence reviews, data collection and analysis, dissemination of findings and partnership working with people with lived experience and networks.

What you’ll have

The successful candidate will be educated to at least degree level in a relevant subject area, and will be able to work in a collaborative, innovative, committed and flexible approach.

Are you a creative and motivated individual with the passion and drive to support people with a recent diagnosis of dementia to live well in their community?

If so, you can be part of a National Team of Post Diagnostic Support Link Workers (PDS Link Workers) providing high-quality, person-centred support to people living with dementia and their families for a minimum of a year following diagnosis in line with the Scottish Government’s minimum guarantee.

The aim of the PDS National Service is to enable people to live well with dementia and is centred around Alzheimer Scotland's 5 pillar model so that people move on to a period of supported self- management.

The model includes understanding the illness and coming to terms with the diagnosis, peer support, connecting and maintaining links with their community along with planning for future care and decision making to develop an outcome focused plan to support their future hopes, desires and aspirations.

Supporting our East Renfrewshire locality, the post will be based within the Community Mental Health Team. Alzheimer Scotland’s PDS Link Workers are required to be effective team workers and have the skills to build and maintain relationships with colleagues both within Alzheimer Scotland, the NHS and other stakeholders.

Skills in using digital platforms are essential as we use a blended approach to support people that involve some virtual meetings and on-line groups.

Applicants must hold a recognised relevant professional qualification, have a good understanding of dementia and how it affects people and their families along with excellent communication skills, a warm flexible approach, combined with skills in empathy and relationship building.

In addition, you should have skills and knowledge at the Enhanced Level of the Promoting Excellence Framework or be able to evidence you are working towards its completion.

This post requires a full driving licence and access to a car.