- Advertised from 8th May 2024
- Contracted hours 56 hours per fortnight £14.15 per hour
Role
The Fundraising Administrator is responsible for maintaining information related to supporter records, including capturing, inputting, organising, and reporting on supporter constituent information and donations to a high level of accuracy. They will also provide essential administrative support to the Fundraising team and maintain effective co-operative relationships.
Responsible for but not limited to:
Database management
Maintaining accurate and timely records in Raiser's Edge (RE), including constituent records, daily gift entry, supporter acknowledgments, data hygiene processes, identification of duplicates, queries/reports, and other supporter communications.
Work with Supporter Care & Database Manager to ensure data is managed and structured in line with relevant legislation, including GDPR & HMRC requirements.
Assist the Supporter Care & Database Manager in the production of month end reconciliation reports with the charity’s Finance Department.
Keeping mailing lists up to date in the database, adding and managing mail and email consents to supporter records within RE including segmentation, unsubscribes and updating contact details.
Record and process donations, including from other platforms, through manual input, by batch and importing to RE.
Ensure timely and accurate recording of all donor information and income onto RE ie. cheques, cash, Much Loved, JustGiving, Online Express, Givetap, Stripe, CAF online, Payroll Giving, CR/DR cards, Direct Debits & Standing orders.
Provide support for users of the Raisers Edge database through induction sessions and ongoing training.
Assist other organisation users with administrative tasks including importing of data, adding new users to RE (brochure enquirers & website newsletter sign ups), adding actions & consent preferences, building lists for emailing, help with any general RE usage enquiries.
Fundraising Administration
Assist with banking of all donations, cash collections and event income.
Prepare data for regular Gift Aid claims in line with an agreed schedule.
Respond to supporter enquiries in person, by phone and email (includes monitoring Fundraising @ inbox) ensuring excellent customer care of current and potential supporters.
Complete a monthly reconciliation of all donation income processed through RE with fundraising income processed through Xero.
Assist with the gift acknowledgement and thanking process.
Support the Fundraising team with any ad-hoc administrative tasks, especially administrative support for events including licence applications for charity collections and event licences as required.
Send out fundraising materials as and when required by fundraising team and Leuchie colleagues.
Support the Community & Events Fundraisers with payment considerations and support volunteers with collection Cans, maintaining accurate records, ensure cans are emptied and collected as appropriate, and issue thank you letters.
Support the Community & Events Fundraisers with processing event participants and making sure relevant information related to Leuchie’s events are added onto RE.
Support the Donor Relations Lead with data segmentation and pulling lists off RE to aid with sending out publications and appeals.
Assisting the fundraising team by passing on relevant information that you come across while working with the data.
Attending and assisting at events.
General
Attend and take part in meetings as necessary
Participate in mandatory training as per Leuchie House policies and practices
Be flexible in working hours to provide cover for holiday and absence
Any other appropriate duties as required
Knowledge and Experience
Excellent administration experience with strong attention to detail.
Experience of working in a customer focused environment with a strong understanding of fundraising and marketing
Experience of using Microsoft Office
Preferable experience utilising a database, ideally Raiser’s Edge. Full training given but advantageous if prior experience
Skills
Strong communication and interpersonal skills
Excellent organisational abilities and team interaction skills
Excellent IT skills with a good understanding of websites and social media
Ability to motivate, engage and inspire people
Personal characteristics / attributes
Keen to develop a career in charity fundraising and marketing with a commitment to Leuchie’s vision and core values
Strong attention to detail whilst managing a busy workload
Ability to work unsupervised and to use initiative
Positive, caring attitude and understanding of customer service
Hard working self-starter with a flexible approach and attitude to working hours and tasks to be completed
Leuchie is committed to treating all applicants equally and fairly based on their skills, experience and ability to fulfil the duties required. This is regardless of any protected characteristics.
Benefits:
• Company events
• Company pension
• Cycle to work scheme
• Employee Assistance Programme
• Discounted or free food
• Enhanced maternity leave
• Free parking
• Sick pay
Ability to commute/relocate:
• North Berwick: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application notes
An application pack is available for download below.
We are actively recruiting for this post and applications will be reviewed on an ongoing basis. We reserve the right to close the advert early.
Downloads
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This new and exciting role comes with a blank slate and offers the opportunity to develop effective fundraising strategies, leading campaigns, and stewarding strong relationships. With a flexible approach to work arrangements, training and development opportunities, this position promises an enjoyable work environment coupled with great work/life balance.
The Organisation
MND Scotland, a leading Scottish charity, are committed to supporting individuals and families affected by Motor Neuron Disease (MND). Through their comprehensive services, they offer front line support to enhance the quality of life for those affected by MND, while also raising awareness to promote understanding and empathy within communities. Additionally, MND Scotland plays a key role in funding research initiatives aimed at uncovering effective treatments and ultimately finding a cure for this debilitating neurodegenerative disease.
MND Scotland offers a stimulating and supportive work environment where dedicated professionals can make a tangible difference in the lives of those affected by MND. With competitive remuneration, comprehensive benefits, and opportunities for professional growth and development, this role is ideal for individuals driven by passion to contribute to a meaningful sector.
Their vision is clear: to create a future where MND is no longer a threat and where individuals affected by this condition can live with dignity and hope.
The Role
The Fundraising Lead role at MND Scotland is crucial in delivering this vision. This position offers a unique opportunity for an experienced, creative and strategic-minded fundraiser to drive the charities fundraising efforts. The Fundraising Lead will be responsible for developing and implementing fundraising strategies, including overseeing the planning, execution, and evaluation of fundraising campaigns, cultivating and stewarding relationships, and identifying opportunities for growth and expansion. Additionally, the role involves working closely in a team, and managing the Fundraising Coordinator, coaching them in good practice, motivating them to compliment campaigns and promote a collaborative working culture.
The ideal candidate for this role will bring a proven track record in successful fundraising within the charitable sector, demonstrating the ability to secure financial support and meet/exceed set targets. As a strategic thinker with excellent communication and interpersonal skills, the Fundraising Lead will excel in stakeholder engagement, have a strong understanding of fundraising principles, and provide effective solutions, all whilst being an ambassador for MND Scotland. Although management experience is not essential, you must have experience in Trusts or Legacy.
The team is small but broad, where you can have a voice and be actively impactful on the direction of the team and organisation.
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Our Trustees are essential to the running of our service and we are looking for passionate individuals to join us. Ideal applicants will have specific knowledge and experience in one or more of the following areas:
- Finance –support of voluntary agencies in establishing good practice in line with legislation, and of developing self-sustaining business practices.
- Strategic Planning
- IT- technical support and/or client database systems
- Voluntary sector – as practitioner or board member
- Children’s mental health - as practitioner or policy maker
- Fundraising
The Board meets for around 2 hours, every 8-10 weeks. Meetings are held at our premises in Eskbank, Dalkeith, with remote access during instances when a Trustee is unable to attend in person.
CRM Database Coordinator
- Full time
- £25,305 – £29,102
- Hybrid: Glasgow or Edinburgh
- Closing 31st July 2024
We have an exciting opportunity to join our Income Generation and Engagement Team as a CRM Database Coordinator!
As a CRM Database Coordinator, you will support the promotion of all CHAS supporter activities and products by developing cost effective marketing across all channels and maximising value from existing and potential supporters.
You will be part of a small team providing specialist technical expertise in the day-to-day running and management of the CRM and the relevant processes and procedures which allow the smooth management of data and financial information.
About you
- You will have demonstrable knowledge of CRM Databases, Excel and Microsoft Office Software Applications.
- An enthusiasm for data, with significant experience in the coordination and administration of databases and working knowledge of GDPR
- Relevant industry qualifications, with demonstrable commitment to continuous professional development.
- Highly effective team working skills, with an ability to collaborate with others and develop strong and effective working relationships across the organisation.
- Meticulous approach to planning, strong problem solving skills and excellent attention to detail
- Accountable for self, actions and decisions
- An innovative and tenacious individual with a real team-working ethic that identifies with CHAS’s core values, vision and purpose.
Communications Officer Devolved Nations
- Part time
- Circa £34,400 pro-rata
- Remote: Home-based, Scotland, however occasional travel will be required as part of this role (may include team meetings or other work-related travel).
- Closing 9th August 2024
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
We developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives.
To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of roles.
If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
We are looking for a Communications Officer to support our team in Scotland to respond to Scottish media enquiries, delivering campaigns to influence health policy and support our fundraising and engagement comms activity.
Reporting to the PR Manager, the role will help deliver key media campaigns that call for change to support people to rebuild their lives after stroke.
Key responsibilities will include:
- Working as a team to deliver a proactive, effective and 24/7 press office, building relationships with identified media and opinion formers, and ensure timely media responses based on organisational and reputational priorities.
- Working with the Campaigns and Public Affairs team to deliver influencing activity to key health board stakeholders, Stroke Association campaigners and the general public.
- Working with the Stories team to identify and deploy the real stories of the stroke survivors we work for.
You will have experience of:
- Generating media coverage in Scotland, ideally in the charity sector.
- Using media to deliver calls to action to the public (eg donating, fundraising, campaigning) and/or decision makers (eg policy change).
- Planning, executing and monitoring media plans against identified briefs and overarching objectives.
- Working alongside Policy and Public Affairs colleagues.
- Creating, posting, and managing social media content.
- Reputation management and working with crisis communications teams.
- Working with colleagues from across an organisation to identify media volunteers (case studies) and developing stories to deliver media coverage.
This role requires occasional travel across the UK to attend team days, conferences and researcher events. Candidates must be able to meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
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