Family Support Team Lead – North of Scotland (maternity cover)

  • Part time
  • £27,694 pro-rata
  • Remote: Home-based (must live in the North or North East of Scotland).
  • Closing 25th June 2024

  • Advertised from 3rd June 2024
  • £16,616 - 21 Hours per week. The role will necessitate working some hours out with normal office hours, including evenings and some weekends.


You will be helping disabled people feel unstoppable. As Family Support Team Lead in the North of Scotland you will be delivering vital support to families affected by spina bifida and hydrocephalus.

You will be the person who will empower them to reach their potential, offering one to one support and coordinating chances for people to get together, make friends and build their support network.

You will be the person that raises awareness of spina bifida and hydrocephalus within the community and with service providers to ensure that no one affected by our conditions feels alone.

What Spina Bifida Hydrocephalus Scotland can offer you

Flexibility – We offer flexible working, including the opportunity to work from home or around caring responsibilities.

Motivated and supportive colleagues – Staff scored SBH Scotland as 9 out of 10 for motivation and a supportive work environment.

An opportunity to express yourself – Staff scored SBH Scotland as 8 out of 10 for being supportive in taking risks with new ideas.

We also offer: Workplace pension scheme, salary sacrifice scheme, death in service benefit, childcare voucher scheme, 30 days annual leave entitlement and 4 days Public Holidays.

Role reports to: CEO

Key duties and responsibilities:

To be as unstoppable as the people we support.

  • To coordinate the delivery of engaging social groups for our children, young people, adults and their carers.
  • To provide one to one support to people with spina bifida and hydrocephalus and their families – offering specialist information and advice.
  • To work with families and people with spina bifida and hydrocephalus to help them advocate for services and support.

To be a team player who unifies people around our cause.

  • To liaise and work in partnership with other statutory and voluntary organisations to respond to and develop resources to meet the needs of service users.
  • To manage and motivate a small team of sessional workers and recruit volunteers.
  • To work with fundraising and communications colleagues in identifying stories that can promote the work of the charity and motivate our service users, supporters and staff.

A commitment to continuous learning and improvement.

  • To provide regular analysis of the service’s impact.
  • To ensure that reporting and recording of all service user intervention is accurate, up to date and secure.
  • To gather data and feedback to learn from failures and apply learning to improve processes and service delivery.
  • To ensure all Safeguarding disclosures and regular updates are notified and recorded as per current SBH Scotland guidelines.

Application notes

To Apply:

Please download the Person Specification.

Please submit your CV and a cover letter outlining your experience, why you are interested in this role, and how you meet the skills and experience outlined above.

Applications should be sent to

For an informal chat about the post please email the HR Department via with your contact details and we will be in touch.

At SBH Scotland we celebrate diversity and are committed to creating an inclusive environment for all employees. We are also a Disability Confident Employer - If you have a disability and meet all of the minimum criteria for this role, you can request a guaranteed interview. Please note that in your covering letter.

Closing Date for applications is: Tuesday 25th June 2024

SBH Scotland is an equal opportunity employer. In order to meet the aims and commitments set out in our equality, diversity and inclusion policy we also ask if you’ll kindly fill in our Equality and Diversity Monitoring Form and email back to This is, however, completely optional. Thank you.

Visit our website for further details and to find out more about the charity.