Introduction
Are you someone who genuinely wants to make a difference? Are you motivated by transformational change? Have you experience in improving processes and creating successful business systems? If so, we want to hear from you!
This is a vital and exciting role that will allow the award winning fundraising team at Children’s Hospices Across Scotland (CHAS) to rethink and change how we use the CRM and the associated processes as we look ahead to the next decade of fundraising.
This multi-disciplinary role will work as part of a small team providing specialist technical expertise to manage the CRM development. You will be responsible for reviewing all existing CRM process to ensure they are appropriate for the new system as well as managing the implementation of integrations with the CRM and third party applications.
Key responsibilities
About you
You will have knowledge of fundraising CRMs and experience in process analysis and change. You will be an excellent project manager and communicator with a proven track record in managing system integration projects.
At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.
Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together because no-one should face the death of their child alone.. As CRM Process Analyst and Implementation Lead, you will be instrumental in achieving this vision.
This is a temporary post for 18 months.
More information about the role can be found on our website.
For an informal chat about the position, please contact Peter Macfarlane, Head of Supporter Engagement at petermacfarlane@chas.org.uk
For any queries regarding the recruitment process, please contact our HR Team by emailing careers@chas.org.uk.
To be part of the future of CHAS, click apply and complete our online application form. Please note that we are unable to accept CV’s.
This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG) check.