This vacancy has now closed

Top job! Head of Research and Data Insight

  • Full time
  • £47,266 – £62,420
  • Central Belt – VSS premises (travel throughout Scotland will be required) (On site)
  • Closing 3rd April 2024

  • Advertised from 14th March 2024


Victim Support Scotland – Empowering People Affected by Crime.

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safe, more secure, and informed that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled.

Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What Is the Role?

As a member of the Corporate Leadership Team (CLT) and reporting into the Director of Development and External Affairs, you will be leading a programme to deliver evidence and insight across Victim Support Scotland.

The primary purpose of this post is a leadership role responsible for the development and use of data, research, and insight at Victim Support Scotland.

You will lead in designing, commissioning, management, and dissemination of all the research as well as analysing findings to present them appropriately and effectively, including for our Executive Leadership Team (ELT) and the Board.

You will champion the role of an effective data service in delivering our strategic outcomes. Working across the organisation, you will promote an evidence-based culture across Victim Support Scotland.

What You’ll Need to Be Successful

You will possess excellent quantitative and/or qualitative research skills, with a keen eye for detail, meticulousness, and accuracy.

While demonstrating outstanding organisational and planning abilities, including proficiency in program, resource, and performance management. Exhibiting excellent communication skills in both written and verbal forms, along with a track record of effective external relationship management.

Proficient in presenting information visually to non-experts. Capable of designing, developing, and utilizing appropriate methods and tools to support high-quality research. Strong people management skills, including the ability to develop and motivate colleagues.

Full details of this role and relevant qualifications are available in the job description which can be downloaded below.

What We Offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 42 days and a 35-hour week, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition, we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

Application notes

For further information and an informal discussion about this opportunity please contact Sarah Gracie on 07999 421314 or email

To apply send your CV and supporting statement to

Closing date – Wednesday 3rd April at 5pm

Indicative Interview dates – w/c 15 April, 22 April, 6 May, 7 May

Please note - This post will be subject to a Basic Disclosure Scotland check