Actify is a social enterprise that provides training and technology for the sport and physical activity (PA) sector that increases knowledge and impact.

We bring together a unique combination of skills and expertise in sport, PA, play, education, health and digital technology that enables us to connect people with the information they need to achieve the best outcomes possible.

Our training helps organisations develop and deliver person centred, outcome focused sport and PA programmes.

The Actify platform (actify.org.uk), and related support services, enable sports and PA organisations to host and manage a range of digital content that help their audiences achieve their outcomes.

We develop our products and services collaboratively with stakeholders from policy, funding, research and practice to ensure our work is responding to needs and interests from across the sector.

As a social enterprise we are focused on working towards long term social change and equality, with all profit being reinvested in achieving our mission and not landing in shareholders pockets. This doesn’t mean we aren’t a serious business, we are entirely focused on being the absolute best and most efficient we can be, it just means that all those involved in the company are doing something excellent and helping make the world a slightly better place.

The Role

We are seeking an energetic and creative Engagement Lead, with experience of working within the sports and physical activity sector, to oversee and drive progress in two related business areas: Engagement and People.

By Engagement we mean, how we get, keep and grow our relationships with users, participants, partners and customers. We want to develop our engagement plans at two levels:

1. Strategic engagement - how we get, keep and grow strategic partners, funders and customers.
2. Operational engagement - how we get, keep and grow those who are using our platform and participating in our training.

The People part of the job relates to leading and supporting a small team of excellent staff with a varied skill set in marketing, digital development and content production.

The ideal candidate will have good knowledge of the sport and PA sector in Scotland, experience of managing a team and have a track record of implementing exciting and effective engagement plans and activities.

Engagement

• Lead the development of updated Operational Engagement Plans that support recruitment and retention of users, participants and customers of Actify’s programmes (Actify platform and Active Play Training).
• Work with the senior management team to develop and implement new Strategic Engagement Plans that support business development and growth.
• Support staff to implement relevant tools and systems that support enable the effective delivery of Engagement activity.
• Help to develop relationships with new and existing partners and customers
• Support the process of evaluation, identifying key learning and related areas for improvement.

People

• Support and manage the small team responsible for the implementation of the updated Engagement Plans.
• Work with senior management on the development of staff policies and procedures.
• Support the implementation of updated staff policies and procedures.
• Assist with the planning of staff development and training opportunities.

What skills and experience should you have?

Essential skills and experience:

• A qualification in a relevant subject such as business management, business development or marketing.
• Good knowledge of the sports and physical activity sector in Scotland.
• Experience of helping to establish and grow new services/ products/ programmes/ business areas.
• Experience of developing, implementing and evaluating marketing plans.
• Strong organisational skills and attention to detail.
• Experience of managing a team.
• Excellent communication skills, both written and verbal.
• Confident using a range of digital tools to communicate and manage projects.
• Self-motivated, adaptable, and able to work both independently and as part of a team.
• A genuine interest in Actify’s mission and values.

Desirable skills and experience:

• Knowledge, experience and/or interest in digital technology
• Knowledge of Google mail, Calendar and Drive.
• Knowledge of CRM systems
• An interest in data driven decision making
• Experience of evaluation

What will you get out of this role?

Benefits include:

• Competitive package
• We encourage employees to maintain a good work life balance and our full time roles are now 32 hours per week.
• An active workplace policy (developed as part of achieving our Walk at Work award with Paths for All)
• 30 days annual holiday (including bank holidays) plus Christmas closure.
• Pension scheme with 4% employer contribution.
• Flexible working.
• Working as part of a small and dynamic team.
• Access to a wide range of learning, training and development opportunities.
• Helping to improve the health and wellbeing of the population.
• The Actify office is in Glasgow city centre however we work flexibly with a mix of remote and office based working.

Join our dynamic team and play a crucial role in both shaping an innovative organisation and help to create a more active Scotland.

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