Bereavement Helpline Co-ordinator
- Part time
- £21,000 pro-rata
- Home Based - ensuring a quiet confidential space
- Closing 29th November 2023
- Advertised from 16th November 2023
- 6 hours per week as standard. Opportunity for additional hours by agreement.
Role
Working Pattern:
Week 1: Monday - one 6 hour shift at 9am-3pm OR 2pm-8pm
Week 2: Monday - one 4 hour shift at 9am-1pm OR 4pm-8pm
Wednesday - 2 hour shift at 9.30am-11.30am to attend fortnightly staff team meetings
Our Helpline Coordinator shift patterns are generally Mon-Fri: 9am-1pm, or 4pm-8pm; or 10am-2pm at weekends.
In addition to your contracted 6 hours per week, there will be opportunity to work additional hours to cover these shift patterns for colleagues’ annual leave and ad hoc cover when needed. The staff rota is circulated 1 month in advance.
Our Helpline is open each day of the year, requiring helpline staff to support cover across public holidays.
Salary:£3,600 pro rata salary based on 6 hours per week (full-time salary £21,000 for 35 hours)
Pension: Cruse Scotland offers 6% employer pension contributions based on employees contributing a minimum of 2% to meet statutory requirements
Holidays:Full-time posts in Cruse Scotland (35 hours per week) are entitled to 20 days annual leave and 10 public holidays. Holiday entitlements for part-time staff are calculated on a pro-rata basis of this allowance
Our Organisation:
We are a Scotland’s Bereavement Charity. We support anyone who has been affected by bereavement in Scotland, regardless of who has died, when they died or how they died. The service is open to all ages and to clients living anywhere in Scotland.
Our bereavement counselling and listening support services are delivered wholly by volunteers, who are supported by a small but mighty staff team across Scotland of 22. We have 250 volunteers across the organisation, which includes our Board, Helpline, and counselling team.
Our Helpline:
Our Helpline team are simply extraordinary! They are all volunteers and provide an outstanding service to bereaved people across Scotland. They are home based, located throughout Scotland, but meet regularly as a team virtually and face to face a few times throughout the year. These regular online meetings and training events provide a sense of community, and the Helpline Co-ordinator roles will play a vital part in these connections going forward. The role of our Helpline service not only provides the key referral route into the organisation but is also available for emotional support which is available for anyone in Scotland who needs to speak about their grief in the moment.
Helpline Co-ordinator Role:
We are looking to recruit a motivated and empathetic individual to support and guide our helpline team, all of whom are volunteers.
Clients who contact our helpline can sometimes be distressed, or angry and, occasionally, suicidal. You must therefore be able to remain calm to deal with such situations and take responsibility for ensuring procedures are implemented for the safety of our clients and volunteer team. The role also involves taking helpline calls from clients during busier periods.
Excellent keyboard skills are a must, as the role not only requires regular data input, but will also involve responding to clients who access our support via email. Experience in corresponding with vulnerable people would be advantageous.
The role is to provide cover to our helpline team on Mondays as a fixed shift wiith the opportunity to cover additional shifts by arrangement. We will regularly review this at monthly support and supervision.
Application notes
To apply, or for further details, please see our application pack, or contact our Office Manager: Michaela Thomson by email: info@crusescotland.org.uk or by phone: 01738 444178
Closing date for applications: 12noon on Wednesday 29th November 2023
Interview Dates: Tuesday 5 December OR Thursday 7 December 2023
We look forward to hearing from you.
Downloads
Assistant Service Co-ordinator
- Full time
- £29,299 – £32,405
- On site: Renfrewshire
- Closing 2nd August 2024
Are you ready to elevate your expertise to a managerial level?
We are a large service supporting over 50 adults with a learning and/or physical disability and/or mental health diagnosis. We support people in their own homes across 17 sites which are either individual or shared tenancies to achieve their personal outcomes in all areas of their lives including tenancy, health, relationships and meaningful activities. Most people are supported over a 24 hour period including sleepovers and staff work to a rota tailored to the people we support’s individual needs. We also have an inclusion service where we facilitate various activities.
Our work is commission via the relevant Local Authority Learning Disability Teams. We have good links with the teams including OTs, nursing, physiotherapy and social work. Our service is registered with the Care Inspectorate as a dual registration – Care at Home and Housing with Support. All of our staff are all registered with the Scottish Social Services Council (SSSC).
Our management team consists of a Service Manager, a Practice and Improvement Manager, four Service Co-ordinators and 7 Assistant Service Co-ordinators. We also have a dedicated admin team.
We are excited to present an opportunity for someone committed to enhancing the well-being of others in a rewarding and engaging manner. As a new first-line manager, it is crucial to grasp the fundamental requirements of a social care service and the needs of the individuals we support. You will be guided by a skilled and approachable management team while leading your own team(s). This role offers a unique chance to develop your managerial abilities while remaining actively involved in improving the lives of those you support. Your duties will include working at different locations in Renfrewshire, covering various shifts, including enhanced rate sleepovers. You will also have dedicated admin time. While having a driver's license is beneficial, it is not compulsory.
Our Assistant Service Co-ordinator role provides an excellent opportunity for progression in your social care career with a supportive employer dedicated to your development.
Please note that IT skills are required for all our vacancies.
Where applicable, successful candidates will be required to register with the SSSC within 6 months of start datr.
LCIL is a user-led organisation providing a range of services that enable Disabled People to live independently in the community of their choice.
LCiL are recruiting for a full time Peer Support and Learning Facilitator to facilitate the effective delivery of the PSL programme deliver workshops and peer support groups in Edinburgh and the three Lothians.
PSL facilitates group peer support with disabled people and carers on all stages of their social care and Self-Directed Support (SDS) journey, empowering them to take ownership of, and have more control over, their health and wellbeing. The team also work in partnership with The Action Group (TAG) to facilitate peer support with carers from BAME backgrounds.
Peer Support and Learning Facilitator role:
• Alongside PSL and TAG colleagues and LCiL Champions, facilitate peer support groups with disabled people and carers in Edinburgh, East Lothian, Midlothian, and West Lothian.
• Support Champions within their roles; work with the Service Manager to ensure meaningful opportunities for volunteers are available and people are supported to learn, develop, and lead.
• As part of team, create content for information workshops and co-deliver with colleagues and Champions.
• Benefits including 25 days annual leave plus bank holidays, up to 8% pension contributions and company sick pay.
Please refer to the job description and personal specification for further information.
Assistant Service Co-ordinator (Learning Disabilities)
- Full time
- £29,299 – £32,405
- On site: Angus (Based in Montrose)
- Closing 30th July 2024
Use your skills in a career that cares
At Turning Point Scotland, we have opportunities for an Assistant Service Coordinator to help make a positive impact for people, encouraging them to fulfil their lives with exciting and fun activities, pursue their hobbies and passions & creating memorable experiences.
Embark on an emotionally rewarding journey and apply today!
About the role
This is an exciting opportunity for an Assistant Service Coordinator with Turning Point Scotland where no two days are the same!
As an Assistant Service Co-ordinator, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.
About You
You will have a genuine commitment to use your skills to support people to live their best lives. You will be supported by an incredibly approachable management team, allowing you to expand on your existing knowledge whilst developing new skills. You will have flexibility to work on a rota.
We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team!
Angus Service
Our Turning Point Scotland Services in Angus Learning Disabilities & Autism are looking for people like you to help provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team.
Turning Point Scotland’s Angus service is a support service that provides support to individuals with complex needs including learning disability and autism. We provide support to people in their own homes living in the community and support them with every day opportunities that promotes independence and choice. We strive to enable people to access everyday life experiences including access to education, employment/volunteering and social activities. We will also provide support with developing relationships and maintaining a home. We work in partnership with health teams, social work teams, Community justice teams, Police and advocacy.
The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.
Practice and Innovation Lead – Homelessness and Prevention
- Full time
- £44,004 – £49,648
- Hybrid: Scotland wide. TPS Office Flexible with Hybrid Working Supported
- Closing 5th August 2024
Step Forward to End Homelessness
Turning Point Scotland is one of Scotland’s leading Social Care developer and providers. Our work within Homelessness and Prevention is pioneering, from implementing the UK’s first Housing First service in 2010 toward our current innovation of developing a Whole System Approach to ending and preventing Homelessness.
We want to affect policy and systems as well as developing new and innovative service provision. To help us achieve our goals, we have created this permanent full-time post.
This is a rare and exciting opportunity to join Turning Point Scotland in a key strategic role.
About the Role
The main responsibilities will be to:
• Assist on the co-ordination of the Homelessness forum, delivering on an agreed action plan
• Assist with the co-ordination and delivery of the Homelessness and Prevention forum, delivering on an agreed action plan
• Enact on agreed Stakeholder engagement plan on behalf of the Head of Homelessness and deputising for them at key meetings / partnerships
• Operationalise non-service specific developments within TPS and ensure continued management / oversight of them
• Lead on agreed / delegated practice developments within TPS, nationally and internationally
• Keep abreast of the evidence base, best practice and the policy landscape in relation to homelessness and prevention, and work closely with our Policy and Business Development Officers to inform and support our work to shape and influence external policy and practice
About You
As our Practice and Innovation Lead, you will deliver our vision of Homelessness being seen as a Health and Social Care issue, imbedded within Health and Social Care Partnerships, and integrated as part of a whole system approach. You will be working closely with Head of Homelessness and will work across the different care groups and social issues where TPS deliver services across., Alcohol and Other Drugs, Justice, Mental Health and Learning Disabilities.
You will operationalise new developments identified within the organisation. This will include new projects to help meet our goals, influencing policy, developing position statements, and developing best practice across our services, nationally and internationally
You will have an awareness of the current social policy relating to homelessness and prevention and effected political systems. Ideally have with success in writing briefings or papers and addressing informed and influential audiences.
Engage and lead on work internally and externally across Scotland, UK, and Europe. This will include interpreting, analysing, and acting on key policy matters. With the ability to think creatively, network successfully, form positive relationships and work in collaboration with others.
Travel across Scotland to our Services and attend meetings at our main office in Glasgow is required.
If you share the same vision, we want you to join our team.
To have a look at our values to understand more about what we are looking for from our employees find out more on our website turningpointscotland.com.
Turning Point Scotland offers a Salary Matching opportunity within the pay points of the role.
Latest news See more
