The Advice Place is a free, professional, impartial and confidential advice service for students at the University of Edinburgh, operated by Edinburgh University Students’ Association. The service deals with a wide variety of topics (finance, accommodation, academic and personal issues) and provides basic information as well as more complex casework advice, advocacy and support.

The role of Deputy Manager is to ensure effective service delivery on a day-to-day basis and to act as a clear point of responsibility and decision making for the team and to represent the service in external and cross departmental working in clear areas of responsibility and as delegated by the Advice Place Manager.

You will line manage our Frontline Advice team and our Academic Caseworker. You will support the team to deliver a consistent and high standard of service to students. You will support the frontline team to deliver initial service responses in line with our service delivery plan.

Alongside this you will have a caseload of specialist cases, providing support and advice to individual students on a range of issues. This will involve advocacy and representation for students at University meetings and in navigating university policies and processes. You will offer practical support to students in very challenging emotional circumstances, always operating in the best interests of the student.

You will manage the delivery of our volunteer programme, recruiting, training and supporting a team of advice volunteers to provide customer service, information and frontline advice to students.

You will coordinate our outreach activities, arranging for staff or volunteers to attend events, run information stalls and promote the work of the service

The role is predominantly in-person/on site at our main Potterrow office on central campus and occasionally at our King’s Buildings campus office. Some home working can be accommodated when service demand allows.

Purpose of role

We help young adults with additional support needs to realise their potential by providing person-centred education, life and social skills.

Under the guidance of the Deputy Head of Service, the Centre Manager will be responsible for the co-ordination, management and supervision of a staff team in the delivery of the TEENS+ Programme at the Ravenscroft Centre. The post holder will work closely with other members of the MDT team to ensure successful delivery of education programmes to our students in line with the organisational values.

The successful applicant for this post will be required to join for membership of the PVG (Protection of Vulnerable Groups) Scheme.

What we offer:

• A full and robust training and induction programme, including access to additional training during the course of employment
• Holiday entitlement of 36 days from the start of employment
• Free Confidential Employee Counselling Service
• Flexible and agile working
• Family-friendly policies, including family-friendly working hours (8.30 am – 4.30 pm Mondays to Thursdays and 2pm finish on Fridays)

About Teens+

Teens+ is a charitable service provided by the non-profit, Capella. Teens+ provides post-school education and lifelong learning services for young people with complex communication needs, including autism and learning disabilities. It is based in four centres (Gilmerton, Liberton, Leith and Musselburgh).

The service is person-centred and individualised to ensure each student, regardless of their needs, can reach their fullest potential.

Our values

Tailored – We always put people at the centre of our work.

Humour – Great things can be achieved when we are happy and have fun.

Resilient – Flexibility, confidence and creativity turn challenges into opportunities.

Integrity – Passion and professionalism are vital for all involved in our organisation.

Value – Everybody deserves respect and we are enriched through our differences.

Empathy – Compassion and care are in everything we do.

sparqs is a charity funded by the Scottish Funding Council (SFC), working with Scotland's university and college sectors. Our purpose is to ensure students are partners in shaping the quality of learning, making positive change to their own and others’ experience, however and wherever they learn. It aims to foster a culture of partnership between students and staff which enables the Scottish education sector to respond to challenges and realize its ambitions to provide the best possible experience for each and every student.

Volunteer Chair of Trustee Board

We are looking for a chair of Trustees who will lead our Board with integrity, insight and enthusiasm. This is an opportunity to guide a highly-regarded charity into its next exciting chapter.

As our new Chair you will have:

• Experience of being a strategic leader, including experience of working with a board either as a CEO/Director reporting to board, or as a board member/chair.
• Commitment and enthusiasm to the work of sparqs in terms of a student-led approach, role of student engagement in quality enhancement and value of partnership approaches.
• Ability to represent and promote the organisation publicly, acting as an ambassador and networker to further the attainment of organisational aims.
• Ability to influence, at a senior level, partner, and other stakeholder organisations particularly in the Scottish post-16 education sector.
• Commitment to the positive value of diversity, promoting equality and challenging discrimination and willingness to play an active role in creating an environment that promotes these values.

If you believe you have the experience and qualities we are seeking to contribute to this important organisation, we very much look forward to hearing from you. Working in a diverse sector and with diverse students, we are keen to receive applications from people of all backgrounds and with all different kinds of life experiences.

Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?

We’re looking for an experienced Technical Support Engineer to join our dynamic IT team. This is a key role in ensuring the smooth operation of systems and applications, providing expert support across networks, servers, cloud services, desktops, and more. You’ll also play a vital part in delivering our Managed IT service for the voluntary sector, offering remote and on-site support to our partners.

Your expertise and strong communication skills will be crucial in delivering technical assistance while maintaining a customer-focused approach that aligns with our values and service standards.

Join us and be part of a team committed to making a difference in the IT landscape of the voluntary sector.

Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot

SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.