The CWC is a diverse collective of over 30 people, initiated by social practice artists Jeanne van Heeswijk and Bobby Sayers commissioned by Edinburgh Art Festival in partnership with WHALE Arts. The CWC aims to remove barriers to better wellbeing and create together a more just world. We collectively run The Community Wellbeing Space, a social artwork with free wellbeing activities by local members.

The CWC is seeking a dedicated person with passion for community building and good communication skills for the position of one of two employed Community Wellbeing Collective Coordinators, who are supported by two advisory coordinators, an experienced board and a grass-roots community collective. This role includes organising with and supporting collective members, being a safeguarding lead for the organisation, leading on groundbreaking partnerships, record keeping and communication tasks. The role starts on the 26th August, which is an exciting time for Community Wellbeing Collective as we prepare to open a brand new Community Wellbeing Space.

We value lived experience as well as professional experience and formal training, and strongly encourage everyone who feels they would thrive in this role to apply. We welcome applicants who will learn alongside us in the role and we provide numerous and high quality training opportunities both in formal qualifications and unique trainings with renowned community practitioners, artists and local members.

A full Role Description is available for download below.

Scottish Book Trust is a national charity that believes books, reading and writing have the power to change lives. A love of reading inspires creativity, improves employment opportunities, mental health and wellbeing and is one of the most effective ways to help break the poverty cycle. We work towards a Scotland where everyone has an equal opportunity to thrive through literacy.

We are looking for an enthusiastic administrator with excellent communications and organisational skills to join the Early Years team at Scottish Book Trust.

What we offer

• Full time, fixed-term role

• Competitive salary

• Flexible hybrid working between home and our Edinburgh City Centre Office, with great access by train, bus, and tram

• Generous holiday entitlement

• Company Sick Pay

• Pension with additional 5% employer contributions

• Death in service benefit

• Free access to employee assistance programme

Among many other programmes, Scottish Book Trust delivers Bookbug, Scotland’s national early years book gifting programme, which provides a free, high quality, book bag for every baby, toddler, three-year-old and primary 1 child in the country and is funded by Scottish Government.

The Early Years Operations Administrator provides reliable and efficient administration to support the smooth running of the Early Years programme, with a particular focus on operational aspects.

scottishbooktrust.com/bookbug

Who are we looking for and why work at Children’s Hearings Scotland (CHS)?

At CHS we recruit, train and support empathetic and committed volunteers across Scotland.

Our 2,200 volunteer Panel Members take part in children’s hearings in their local areas, making decisions with and for infants, children and young people. We also work closely with a network of nine regional teams who support Panel Members in their local communities. This role provides a great opportunity to help children, their families, and the panel community by using feedback to enhance practice.

We are looking for someone with a proven track record in handling feedback and complaints. You must be passionate about resolving issues and making sure deadlines are met, using what we learn from feedback and complaints to improve outcomes for children. You’ll be the main point of contact, either by e-mail, web form or telephone. You’ll have great interpersonal skills, be an excellent communicator and be able to multi-task and prioritise effectively.

You will need to capture the detail of the complaint accurately, establish what outcomes are required and work with our panel community and other partners to establish the facts so that you can respond to the complaint appropriately within the timelines required.

Ideally you will a good understanding of public sector complaints and the requirements of the Scottish Public Services Ombudsman’s Model Complaints Handling Procedure.

Supporting the Complaints Management Officer you will be involved with several exciting projects we are working on, including the continued development of our child friendly feedback and complaints approach, an improved feedback loop and supporting the continued development of relationships with our key partners. CHS has also introduced a new Tribunal Support Model for managing our internal volunteer organisational structure and you’ll be expected to support those changes through the lens of your feedback and complaints role.

You’ll also need a good eye for detail, be comfortable using complaints management systems and be familiar with Office 365 products, including Teams. You’ll be able to produce reports in relation to complaints and have the confidence and skills to engage with our partners and senior leaders. You need excellent analytical skills and the ability to accurately capture data to inform improvements.

Please be aware that occasional travel may be required as a requirement of this role, as well as very occasionally having to work outside CHS’s normal working hours.

Feedback & Complaints at CHS

We are keen to enhance our feedback channels and our primary aim is to resolve most of our complaints at the frontline, without the need for formal investigation. As Feedback and Complaints Officer, you will play a key role in improving processes relating to feedback and complaints management. As well as handling complaints in line with SPSO guidelines we also have a pastoral responsibility for our panel community so it’s important to understand what that means and get the balance just right.

You will have the opportunity to get involved in other projects which will enhance our insight and awareness of the experience of children and young people in hearings as well as from other partners. There will also be opportunity for career development for the right candidate.

Complaints sits within the Practice and Standards Team at CHS and that provides the perfect route for us to take the learning from complaints and feedback and translate that in to practice improvements within children’s hearings, as well as making sure we involve children in improving practice and policy.

Life at CHS

As an organisation that works within the children’s hearings system, we are passionate about making a positive contribution to improving outcomes for Scotland’s infants, children and young people. Our values are at the very heart of what we do every day. By working with us, you’ll be joining a diverse community of colleagues and volunteers.

At CHS we are proud to celebrate difference. We all have different skills, experience and backgrounds and we strive to have a friendly and inclusive culture where you can be yourself.

We offer an excellent benefits package, from health and wellness to finances and family. including: generous annual leave, flexible working and other leave policies, fantastic pension, Employee Assistance Programme, development opportunities and wider employee wellbeing initiatives.

Diversity and Inclusion

CHS is an equal opportunities employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during application and assessment process, and upon joining CHS.

The Veterans’ Foundation (VF), an armed forces’ charity, seeks a talented and enthusiastic Fundraising Assistant to work remotely with occasional travel throughout the UK. What is the VF? The VF is a charity passionate about supporting the vulnerable veterans and it has paid out in grants over £21M since inception in 2016. It operates as an independent grant-making foundation offering targeted support to a broad range of charities and charitable organisations that support those in need among serving armed forces’ personnel, veterans, operationally qualified seafarers, and their immediate families.

Funded projects include those that tackle homelessness, increase employment, overcome poverty, and provide welfare and medical support. It also supports initiatives that increase confidence and social integration, as well as reducing dependence on alcohol and drugs.

The VF gives priority to well-run small and medium-sized charities and organisations in need of funds that help the target beneficiaries.

To date the majority of funds raised by the VF have come from the highly successful Veterans' Lottery (VL). However, individual donations are growing significantly and show potential for further development. We now need a member of staff to support the VF’s Fundraising Manager in building a broader fundraising base.

More information about the VF can be found at: veteransfoundation.org.uk.

A summary of the VF’s work can be seen here:Impact Film 2024

About the post

The position of Fundraising Assistant has been created to support the Fundraising Team with administrative tasks, working with our donors and volunteer fundraisers to raise funds. The postholder will work under the direction of the VF’s Fundraising Manager, as well as working closely with other team members in the VF and partner organisations.

You will be joining our Fundraising Team who attract funding from many sources, from individual donors to high profile corporate partners. The post holder for this role will work with the whole Fundraising Team at different times, providing administrative and operational support.

We are looking for someone with great people skills, as well as drive, initiative, and determination. You’ll be diligent and accurate, as well as having a dynamic approach to your work. You will be a natural problem-solver, always looking to improve upon current processes to ensure efficiency.

A full Job Description is available for download below.