- Advertised from 11th November 2022
- Starting £30,000, permanent contract. 10% employer pension contribution
Role
Joanna Cherry KC, member of parliament for Edinburgh South West is looking to recruit a welfare rights advisor to assist clients living in her Edinburgh South West Constituency. You will join her small constituency support team working to provide help and assistance on a wide range of issues.
Role purpose:The post holder willprovide advice, help and support on a wide and varied range of issues. The successful applicant will have experience providing advice services in a paid or voluntary capacity in areas such as: housing, welfare and benefits, immigration, fuel and food poverty.
Personal attributes: Applicants should have the ability to communicate effectively with a range of clients and the ability to adapt their style to suit their audience. The successful candidate will be enthusiastic, responsible and able to work under their own direction and as part of a small team.
Working pattern: Based at the constituency office 139 Dundee Street, Edinburgh. Hours of work: 5 days per week, 9am – 5pm with occasional weekend working on rotation. Limited travel within Edinburgh, occasional overnight travel to London.
Key responsibilities
- Provide welfare and general advice to level two and three under the Scottish National Standards for Welfare Advice
- Manage and progress a portfolio of casework appropriately
- Work with a small team of caseworkers; providing help and assistance to less experienced colleagues, a first line of escalation and quality checking
- Respond to routine correspondence and enquiries from constituents, lobbyists and interest groups
- Gather relevant information to resolve or progress cases
- Liaise with members of the public face-to-face and by telephone
- Liaise with Government agencies, the voluntary sector and others to resolve issues
- Ensure all cases are logged; monitor progress and ensure all identified actions are taken
- Ensure records are kept and information managed confidentially and in line with GDPR
- Attend surgeries and meetings as appropriate
- Develop knowledge in specialist areas
- Research local, regional or national issues to support Ms Cherry’s work
- Analyse, evaluate and interpret data to ensure Ms Cherry is accurately informed on key issues and aware of trends affecting Edinburgh South West constituency
- Provide briefings for Ms Cherry on matters affecting constituents
No direct reports
Informal coaching and support to less experienced team members.
Application notes
To apply please download and read the person specification first and complete an application form.
Completed applications should be submitted to fraser.thompson@parliament.uk before 9am Wednesday 16th Nov.
Applications received after this time will not be considered. CVs cannot be accepted, please complete the application form.
Downloads
About the Church of Scotland
The Church of Scotland is a national Church providing ministry, care, witness and service across the whole of Scotland and engaging in other parts of the UK and across the world. It has been a significant part of the life of Scotland for more than 450 years. As well as providing worshipping communities of faith that testify to the truth and relevance of the Christian faith, it also plays a significant part in the community life of Scotland in a variety of ways and adds significantly to its social capital.
The Church of Scotland today works in partnership with others, including churches from around the world, ecumenical partners, interfaith networks, charities and individuals. It engages with Government and civic society, believing that the Good News of Jesus is relevant within the spheres of politics and decision-making, as well as in our local communities and congregations.
Central Services Committee
Providing the support functions to the Church and to the Councils of the Church, the Central Services Committee (CSC) recruit for areas such as Central Properties, Human Resources, IT, Law and Office Management.
Central Services also supports recruitment for the Office of the Assembly Trustees, the Office of the General Assembly, Faith Action Programme, as well as other committees, to provide support in areas of administration, outreach and strategy.
As staff working in the national offices of the Church of Scotland we aim to provide excellent professional services to support the work of the wider Church and its Forums, Committees, Presbyteries and Congregations throughout Scotland, the United Kingdom and across the world.
Our six values, in equal order of importance, are:
Grace - Acting with humility in all our endeavours
Integrity - Acting with honesty, responsibility and accountability
Respect - Valuing others, ensuring inclusiveness and equality
Professionalism - Demonstrating commitment and striving for excellence
Collaboration - Working together to connect and communicate in an open and transparent environment
Innovation - Thinking creatively about building for the future and embracing change
We are committed to each of our six values in all that we do and this informs our attitude to working together.
About the Department
The General Trustees are the property-owning arm of the Church of Scotland. The Trustees have an extensive portfolio of buildings and land throughout Scotland which they manage on behalf of local congregations. The General Trustees are supported by professional staff based in their offices in central Edinburgh, including, surveyors, solicitors, health and safety and fire safety advisors, and a business support team.
Context of the Role
This role will primarily work to provide administrative support across the General Trustees Business Support Team who provide adminsitrative support to the wider General Trustees staff and the Trustees.
The post will work in a hybrid manner, with a maximum of 3 days per working week required in the office and the remainder from home.
Technical Support Engineer
- Full time
- £33,098 – £36,775
- Hybrid: Glasgow or Edinburgh, with the option to work from home for some of the working week.
- Closing 23rd December 2025
Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?
We’re looking for an experienced Technical Support Engineer to join our dynamic IT team. This is a key role in ensuring the smooth operation of systems and applications, providing expert support across networks, servers, cloud services, desktops, and more. You’ll also play a vital part in delivering our Managed IT service for the voluntary sector, offering remote and on-site support to our partners.
Your expertise and strong communication skills will be crucial in delivering technical assistance while maintaining a customer-focused approach that aligns with our values and service standards.
Join us and be part of a team committed to making a difference in the IT landscape of the voluntary sector.
Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot
SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.
Development Worker - Midlothian Access Point & Guided Self-Help
- Part time
- £29,834 pro-rata
- On site: Midlothian
- Closing 12th January 2026
We have an exciting opportunity for someone to join our Midlothian Community Mental Health and Wellbeing Team. This post is funded by Midlothian Health and Social Care Partnership.
We have an exciting opportunity to join the Midlothian Community Mental Health and Wellbeing Team as a Development Worker.
Midlothian Access Point is dedicated to improving the mental health and wellbeing of individuals aged 18 to 65 who are registered with a GP in Midlothian. We provide a range of services including information, advice, referrals, and support to help our clients access the resources they need.
Within this role, you will be responsible for delivering individual assessments for the Midlothian Access Point. You will be required to deliver a set amount of individual assessments each week either in person, telephone or online.
The successful candidate will have responsibility for facilitating, developing, and delivering Guided Self Help sessions. Guided Self-Help is a one-to-one support service that guides people to access self-help materials. Sessions are delivered in person, online or over the phone. The service is based on the principles of Cognitive Behavioural Therapy (CBT) and Interpersonal Counselling (IPC) and is for anyone aged 18 and over experiencing mild to moderate anxiety and/or depression, stress or sleep problems.
They will work collaboratively with communities to provide tailored support, connect individuals to appropriate resources, and maintain a compassionate, trauma-informed approach to meet the needs of vulnerable groups.
If you have experience in these areas and are passionate about supporting people to fulfil their potential, we’d love to hear from you!
Team Leader Midlothian Recovery & Justice Service
- Full time
- £31,690
- On site: Scottish Borders and Midlothian
- Closing 9th January 2026
We have an exciting opportunity for someone to join our Midlothian Community Mental Health and Wellbeing Team. This post is funded by Midlothian Health and Social Care Partnership.
We have an exciting leadership opportunity to join our South Services team as the Team Leader for the Scottish Borders Community Mental Health Team and the Midlothian Recovery and Justice Team. Within this role, you will be responsible for ensuring the day-to-day delivery of our community mental health and wellbeing services.
You should have experience in; leading and managing services, staff leadership and development, supporting people with their mental health and wellbeing, working as part of a team, meeting funding targets, data analysis and reporting.
If you have experience in these areas and are passionate about supporting people to fulfil their potential, we’d love to hear from you!
Latest news See more
