- Advertised from 30th August 2022
- 37.5 hours per week
- Ref: SUS3859
Role
We have fantastic opportunities for technical problem solvers and trouble shooters to join our IT & Systems department, in a key role providing technical support to our colleagues throughout the UK.
You will resolve technical issues related to software and hardware problems in desktops, laptops, and the network. In addition, you will be responsible for building and configuring laptops and mobile devices.
Working closely with the IT support manager and the rest of the IT team, you will ensure issues are resolved within agreed SLAs.
Using your ability to communicate, you will respond to incoming requests via phone, e-mail or face-to-face and resolve them within an agreed timeframe.
We offer a truly flexible and hybrid working style to suit individuals needs with a blend of office and home working. One of these roles is tied to our Scotland team, so ideally the successful candidate will be able to commute to our hub in Edinburgh 2 days per week. The other position can be based from any of our other UK hubs.
About You
You must have previous experience in a similar 1st line support role, and draw from this to work with the team in supporting colleagues across the Sustrans hubs in resolving IT issues.
You should have a good understanding of Windows 10, Office 365, and basic understanding of technical terminologies, networking technologies such as TCP/IP, Active Directory and associated Internet technologies.
Being able to adapt your communication style for both technical and non-technical colleagues is key, allowing you to effectively help those using the service.
You must have excellent analytic skills alongside the ability to prioritise and work efficiently.
We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. Sustrans is committed to reducing inequality, valuing diversity, and enabling inclusion.
What we offer
In return we can offer working from one of our UKs hub and a flexible, supportive, and rewarding working environment.
Wellbeing
· 26 days’ leave per annum plus bank holidays for full-time working
· Ability to buy an extra week of annual leave (pro-rata for part-time staff)
· Staff volunteer days
· 24/7 free, impartial, and confidential support service
· We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
· Group Personal Pension scheme with a 4% or 5% of basic salary contribution being matched by Sustrans
· Bike, computer, and season ticket loans
· Discount benefits
Family Friendly
· Enhanced maternity and paternity pay
· Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Application notes
Additional information
· Closing date for the receipt of completed applications is 23:59 Sunday 11 September.
· Interviews will take place via MS Teams on Wednesday 21 September
· To apply, please send us your CV and cover letter outlining your skills and experience for the role.
More details of our vacancies can be found at sustrans.org.uk/about-us/vacancies.
Direct applications: candidate.sustrans.org.uk/182254SUS
Our webpage job listing: sustrans.org.uk/job-vacancies/1st-line-it-support-technician-x-2
About Sustrans
Sustrans is the charity making it easier for people to walk and cycle. We connect people and places, create liveable neighbourhoods, transform the school run and deliver a happier, healthier commute.
Our vision and mission have never been more relevant. Across the UK, governments are pledging investment and action on walking and cycling.
We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.
Our work wouldn’t be possible without the commitment and dedication of our colleagues.
Join Sustrans today and help us get things done, together!
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Technical Support Engineer
- Full time
- £33,098 – £36,775
- Hybrid: Glasgow or Edinburgh, with the option to work from home for some of the working week.
- Closing 23rd December 2025
Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?
We’re looking for an experienced Technical Support Engineer to join our dynamic IT team. This is a key role in ensuring the smooth operation of systems and applications, providing expert support across networks, servers, cloud services, desktops, and more. You’ll also play a vital part in delivering our Managed IT service for the voluntary sector, offering remote and on-site support to our partners.
Your expertise and strong communication skills will be crucial in delivering technical assistance while maintaining a customer-focused approach that aligns with our values and service standards.
Join us and be part of a team committed to making a difference in the IT landscape of the voluntary sector.
Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot
SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.
Are you interested in a role that would support a wonderful, friendly, popular young woman to live her best life whilst providing you with a regular salary, brilliant development opportunities and a great work/life balance?
We have a role available to complete this person’s support team. We are looking for someone caring, responsible, respectful and considerate. Ideally you will have creative interests and be keen to support this lady in basic arts and crafts and in her love of music and dancing. You will also have great attention to detail and be enthusiastic about supporting this young woman in her daily life including going to her classes and activities, seeing her friends and keeping in touch with her family.
You should be motivated to provide an excellent standard of support and want to use and develop person-centred approaches and basic therapeutic techniques to support this (full training will be provided). You must be responsible and proactive in supporting the person in running and maintaining their household. A range of additional benefits is provided alongside the salary.
A full or part time role is available. Full time is equivalent to two 24-hour shifts a week including a paid sleepover (the sleepover pay is additional to the basic salary). Part time is roughly equivalent to one shift a week. Each shift also includes an additional ½ hour paid handover.
Please note that this role is reserved for female applicants only*. Applicants should be looking to commit to the role for a minimum of 18 months to 2 years in the first instance. You would be working in a small, friendly team with ongoing support, training and supervision provided by a professional care provider. This role includes personal care. Applicants should have flexibility in their availability over the week. Rotas are organised within the team several months in advance.
*Exemption under the Equality Act 2010
Package includes
• Starting salary £12.60 per hour (£25,552 per annum (FTE) rising to £13.52 per hour (£27,418 FTE) plus sleepover payments
• 18 hours role - £11,793 rising to £12,654 plus sleepover payments
• Fantastic training (on full pay) including enhanced learning in person-centred practice, leadership skills and other bespoke training courses.
• Contributory pension scheme, membership of HSF health plan and more.
• 30 days of annual leave, increasing by 1 day/year up to 35 days (pro rata for part time roles).
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Top job! Head of Walking Programmes
- Full time
- £46,135 – £51,266
- Hybrid: Stirling
- Closing 19th December 2025
Walking Scotland is Scotland’s walking and wheeling charity. Walking and wheeling are the most affordable and practical ways to help solve some of Scotland’s biggest challenges, from health inequalities to the climate-nature emergencies.
We promote the benefits of walking and wheeling on our physical, social, and mental health. Our programmes connect communities and inspire positive behaviour change. We also improve places and spaces to walk and wheel.
A key element of this work involves the delivery of our walking programmes, and we are seeking a senior leader who can inspire and develop our approach to this work. Our programme settings are based on national and international evidence of what works best to support people to become more active with walking and wheeling being one of the best ways to achieve this
So, as a potential candidate for this new post:
- Are you able to take a leading role by managing our walking programme teams to deliver on our commitments?
- Are you able to build, manage and nurture highly effective relationships, influencing key stakeholders, partner organisations and funders to increase walking opportunities in Scotland?
- Can you demonstrate competency as a senior leader and contribute meaningfully to a Senior Leadership Team?.
- Are you adaptable and resilient and able to anticipate challenges and developing plans to solve them?
You will work closely with the Chief Executive Officer and Senior Leadership Team to champion and deliver Walking Scotland’s Mission, Strategy, and Plans. You will also lead a multidisciplinary team to drive forward Walking Scotland’s key objectives within the programme settings.
We offer the opportunity to be part of an organisation that recognises staff as our most valued asset. Attractive employment conditions include a contributory pension scheme and flexi-time policy.
Face to Face Membership Recruiter (Central and South-East Scotland)
- Part time
- £22,222 pro-rata
- On site: Edinburgh
- Closing 11th January 2026
Are you passionate about conservation and great at connecting with people? Maybe you’re looking for a career path where you can make a genuine impact? We are looking for a dedicated individual to join our team as Membership Recruiter and help grow our community of wildlife supporters!
In this role, you’ll engage with the public at exciting venues and events across Scotland, encouraging people to support wildlife conservation by becoming members of the Scottish Wildlife Trust.
About us:
We Are Scotland’s leading nature conservation charity, and with 1 in 9 species in Scotland at risk of extinction, our work has never been more important.
From major species and landscape restoration projects, to managing our network of wildlife reserves and campaigning for nature, we work for Scotland’s wildlife year-round.
We want to give a voice to nature, but we can’t do it without the support of our members.
This role as Membership Recruiter is critical to the success of our work, and for the future of Scotland’s wildlife and wild places.
The Role:
We are looking for an enthusiastic and highly motivated Membership Recruiter to join our team.
No day is the same for our Membership Recruiters – you will travel around varied, exciting and unique venues throughout Scotland, all within a 1 hour radius of your home base, unless otherwise arranged with your line manager. Your days will be spent managing your own membership stall, actively engaging with the public and inspiring them to become members of the Trust.
Our membership recruiters are often the first point of contact for people who are yet to learn about our work. And so, whilst the main part of this role is to recruit new members, our recruitment team also work hard to inspire the public to become as passionate about wildlife as we are. Whilst experience is desirable, we are open to meeting the right fit for our team, and this position comes with direct training, with your fuel and parking costs paid for on top of your salary and commission. You’ll also have your own vehicle provided for business use.
As a member of our recruitment team, you will:
- Actively contribute to our vision of a healthier, wilder, Scotland.
- Attend venues and events as a Membership Recruiter
- Use appropriate communication and sales techniques (with no ‘hard sell’) to encourage members of the public to join the Scottish Wildlife Trust.
The successful candidate will:
- Be an engaging communicator – you can comfortably build rapport with members of the public and colleagues.
- Be a self-starting individual who is confident with lone-working.
- Be well-organised with good administrative skills.
- Have some knowledge of conservation and wildlife in Scotland.
- Hold experience in a customer-facing role such as Direct or Field Sales or Customer Service with experience of working to targets.
- Have the flexibility to work weekends.
- Be comfortable with working outdoors and independently.
- Have a full UK driving licence – there is no requirement to have your own vehicle.
About us
For more than 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas.
The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. The Trust manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.
The benefits
- Flexi time/Hybrid working
- Salary sacrifice Cycle to Work and pension schemes
- Weekly wellness hour
- Generous Sick pay allowance
- Enhanced maternity/paternity pay
- Training and Development focus
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