Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?

We’re looking for an experienced Technical Support Engineer to join our dynamic IT team. This is a key role in ensuring the smooth operation of systems and applications, providing expert support across networks, servers, cloud services, desktops, and more. You’ll also play a vital part in delivering our Managed IT service for the voluntary sector, offering remote and on-site support to our partners.

Your expertise and strong communication skills will be crucial in delivering technical assistance while maintaining a customer-focused approach that aligns with our values and service standards.

Join us and be part of a team committed to making a difference in the IT landscape of the voluntary sector.

Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot

SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.

Background

The Edinburgh International Book Festival is a charity which exists to celebrate and share the power of writers, their ideas, and the words they craft to illuminate, challenge, and inspire.

Since 1983, we have welcomed millions of visitors into conversations with the world’s greatest and most exciting emerging writers, thinkers, artists, and performers. Iconic figures such as Margaret Atwood, Alain de Botton, Oliver Burkeman, Noam Chomsky, Seamus Heaney, Kazuo Ishiguro, Toni Morrison, Arundhati Roy, Salman Rushdie, and Benjamin Zephaniah have appeared on our stages over the years, alongside a wide range of debut and early career authors.

Across the hundreds of events in our Adults, Young Adults, Schools, and Children’s programmes, the Book Festival offers audiences aged from 0 to 100 an active opportunity to engage with new and different perspectives on the world, create lasting memories through storytelling, fill their minds with fascinating knowledge, and discover the creative secrets of writers and artists.

We strive to be a safe and supported environment for people to have difficult discussions and lively debates in an atmosphere of curiosity and consideration, where different opinions can be respectfully shared. We are proud to platform voices and stories which are often overlooked, and are committed to breaking down barriers to access for those who may not initially consider themselves as a Book Festival audience.

Beyond August, the Book Festival is a year-round force for literary engagement. Working with partners in the local community – including schools, libraries, prisons, hospitals, and other community hubs – we foster a lifelong love of reading, embrace the life-changing potential of creativity, and develop engaged, informed audiences of all backgrounds and ages.

2025 was a bumper year for the Festival, with significant growth in site visits, ticket sales, and new audience members, all of which we aim to build upon in 2026, particularly through delivery of a new website and ticketing system, as well as grassroots audience development initiatives, and data-informed marketing campaigns.

The team

The Book Festival has a permanent staff of 25 throughout the year, expanding over the spring and summer to a peak of around 150 staff during the Festival. All staff members play a role in the ongoing development of the organisation through several full team planning and debrief meetings during the year.

The Development team is made up of 7 roles: Development Director, Sponsorships & Partnerships Manager, Sponsorship & Partnerships Officer, Development Manager (Trusts & Foundations), Development Manager (Individual Giving), Events & Digital Marketing Officer, and Development Assistant.

The role

Purpose of Role

To provide essential administrative and supporter care support across the Development Team, ensuring efficient use of the CRM system, excellent service for donors, members and supporters. This role is central to maintaining accurate data, delivering outstanding supporter care, and supporting income generation across the whole Development Team.

Background

The Edinburgh International Book Festival is a charity which exists to celebrate and share the power of writers, their ideas, and the words they craft to illuminate, challenge, and inspire.

Since 1983, we have welcomed millions of visitors into conversations with the world’s greatest and most exciting emerging writers, thinkers, artists, and performers. Iconic figures such as Margaret Atwood, Alain de Botton, Oliver Burkeman, Noam Chomsky, Seamus Heaney, Kazuo Ishiguro, Toni Morrison, Arundhati Roy, Salman Rushdie, and Benjamin Zephaniah have appeared on our stages over the years, alongside a wide range of debut and early career authors.

Across the hundreds of events in our Adults, Young Adults, Schools, and Children’s programmes, the Book Festival offers audiences aged from 0 to 100 an active opportunity to engage with new and different perspectives on the world, create lasting memories through storytelling, fill their minds with fascinating knowledge, and discover the creative secrets of writers and artists.

We strive to be a safe and supported environment for people to have difficult discussions and lively debates in an atmosphere of curiosity and consideration, where different opinions can be respectfully shared. We are proud to platform voices and stories which are often overlooked, and are committed to breaking down barriers to access for those who may not initially consider themselves as a Book Festival audience.

Beyond August, the Book Festival is a year-round force for literary engagement. Working with partners in the local community – including schools, libraries, prisons, hospitals, and other community hubs – we foster a lifelong love of reading, embrace the life-changing potential of creativity, and develop engaged, informed audiences of all backgrounds and ages.

2025 was a bumper year for the Festival, with significant growth in site visits, ticket sales, and new audience members, all of which we aim to build upon in 2026, particularly through delivery of a new website and ticketing system, as well as grassroots audience development initiatives, and data-informed marketing campaigns.

The team

The Book Festival has a permanent staff of 25 throughout the year, expanding over the spring and summer to a peak of around 150 staff during the Festival. All staff members play a role in the ongoing development of the organisation through several full team planning and debrief meetings during the year.

The Development team is made up of 7 roles: Development Director, Sponsorships & Partnerships Manager, Sponsorship & Partnerships Officer, Development Manager (Trusts & Foundations), Development Manager (Individual Giving), Events & Digital Marketing Officer, and Development Assistant.

The role

Purpose of Role

To support income generation and stakeholder engagement by delivering high-quality stewardship and engagements events, and by supporting digital marketing activity for the Development Team. The role combines hands-on event coordination with creative digital communications to strengthen relationships with supporters, members, sponsors and stakeholders, and to grow the Festival’s supporter base.

Who We Are

We are Scotland’s leading youth homelessness charity. We believe that no young person should ever face homelessness. That’s why we deliver bold, youth-specific solutions, built around young people’s experiences and what evidence tells us works.

We support young people to avoid and move on from homelessness, helping them build the confidence, skills and stability they need to thrive in adulthood. We also influence policy and practice to create a Scotland where no young person is left behind.

We don’t follow the system, we change it, continually championing the voices and experiences of all young people.

Context

Rock Trust delivers the Upstream prevention project in schools and the post holder will work with the Upstream Team, pilot schools and education departments to create a toolkit for the implementation of Upstream. This will involve working with current pilot schools to document the changes required in school systems, the challenges and how to overcome them and an assessment of the resources required to deliver Upstream. The Ask & Act Education Manager will use this learning to create a toolkit and implementation plan to be used for national implementation.

This role is responsible for:

• Coordinating work with multiple local authority Education departments, senior leaders and cross-sector partners (Housing, Social Work, Health, third sector)
• Designing and documenting processes, guidance and training materials that enable schools to embed early identification of housing risk
• Capturing learning, gathering data and producing a national implementation framework
• Ensuring all activity aligns with statutory duties, local contexts and Rock Trust’s prevention approach

The Ask & Act Education Manager will need to be methodical, have strong report writing skills and interpersonal skills to co-ordinate the information gathering and documenting. They will be responsible for delivering the toolkit to a high standard, making a lasting contribution to Scotland’s homelessness prevention system.