This vacancy has now closed

Service Delivery Manager

  • Full time
  • £24,000 – £26,000
  • Edinburgh
  • Closing 5th September 2022


  • Advertised from 16th August 2022

Role

We are looking for an energetic, creative and forward-thinking individual to join our dynamic team and ensure the long-term future of Smart Works in Scotland. The role requires a self-starting and proactive approach, excellent communication and networking skills and experience in building relationships.

The Service Delivery Manager in Edinburgh will be taking day to day responsibility for managing and maintaining a ‘best in class’ service. As the face of our Edinburgh centre, they will ensure Smart Works is embedded in the local community, with a steady stream of clients being referred for our dressing and coaching appointments.

We are looking for someone who can demonstrate their track record of building strong relationships and making things happen. Our ideal candidate will share our passion for helping clients succeed, believe in the power of volunteering and will be a real people-person, who will enjoy meeting new people every day.

The Service Delivery Manager must be a natural relationship builder, who is a confident public speaker. They will also be organised, an excellent multi-tasker and will thrive in a fast-paced office. We are looking for a true team-player, with a proven track record of rolling-up their sleeves and delivering results.

The successful candidate will build strong working relations with our staff team, Chair and Board of Trustees, as well as the team at Smart Works HQ. We are a community that shares a passion to empower women to thrive in work and life,

determined to meet our aim of helping as many women as we can back into work.

The role would be based in the Edinburgh centre, and there will be occasional evening and weekend work as the role holder will provide key events’ support.

Smart Works Scotland is part of Smart Works Charity, and there will be some travel to London and liaison with the HQ team to support induction, training and participation in regular meetings, phone calls and conferences with other Smart

Works centres across the UK.

Application notes

To find out more and to apply, please download the Job Pack below.

Closing date 5 September 2022

First round interviews will take place the week commencing W/C 29 of September.


Downloads