Top job! Performance and Quality Manager
- Full time
- £41,508 – £45,338
- We are flexible about working locations, with the ability to work remotely and also from our office locations in Edinburgh and Glasgow.
- Closing 12th June 2022
- Advertised from 3rd June 2022
- Hours: 35 hours per week( full time, permanent)
Role
Bield is one of the largest providers of housing and support services to older people in Scotland. Bield aspires to be an employer of choice and we value kindness, above all. At Bield, you will have a unique opportunity to have a positive impact on the lives of older people in Scotland.
About the Role
As our Performance & Quality Manager you will lead and drive performance improvement initiatives across the business and have overall responsibility for Bield’s performance management framework and corporate reporting systems. You will be responsible for reporting system improvement and effectiveness and ensure that our corporate reporting deliverables are in line with expected standards. You will be proactive to embed the ethos of continual improvement and progress against our key priorities.
You, and the team, will generate meaningful performance data and KPIs and influence decision-making by helping to shape and understand business performance. You will actively contribute towards developing reports on customer insight to help shape our business planning and strategy. You will help communicate our 'performance story' to our colleagues and customers through meaningful measurements and highlight value for money and outcome-based customer indicators.
This role will play a vital role in supporting the development of the corporate strategy and business plans, aligning with business objectives, and translating them into actionable items and initiatives. Finally, you will also support the SMT to maintain the organisation's risk management framework alongside supporting our annual internal audit programme.
About You
We are looking for an enthusiastic and motivated person to join our Performance, Quality & Improvement team. You will have a successful track record undertaking a similar role at senior level, ideally within the sector. You will have demonstrable experience of developing and implementing systems and processes to improve quality and performance.
You should be a strategic thinker and have strong analytical and communication skills with the ability to interpret and convey complex information. You will use your skills and experience to drive positive change through your actions whilst managing risk and contributing to business planning and strategy.
Our benefits include:
·Excellent holidays of up to 34 days per year (pro rata for part time employees)
·Opportunities to receive support and funding for vocational qualifications
·Great learning and development opportunities
·Enhanced and paternity maternity pay
·Employee assistance programme
·Option to buy or sell holidays each year
·Long Service Awards
·Cycle to Work Scheme
·Employee Assistance Programme
Application notes
Please note that we do not accept CV’s and applicants must apply using our application forms.
To apply, visit jobs.bield.co.uk
If you’d like further information, you can call the HR team on 0131 273 4020 and we’ll be happy to arrange an informal discussion about the role if you would like that.
If you require this information or our application form in an alternative format, please call the HR team or email us on HR@bield.co.uk
Bield Housing & Care Scottish Charity SC006878 I Property Factor PF000146
Downloads
.png){kind=logo}
Ark Support Workers
- Full time or Part time
- up to £24,307
- On site: Within services across Scotland
- Closing 14th August 2026
Ark is a major provider of Housing, Care and Support to people with long term and enduring conditions such as learning disabilities, mental health issues, dementia and autism.
Ark supports people to live independently in their own homes providing everything from a few hours a week social and life admin support to 24/7 care supporting with personal care, medication, household tasks, attending appointments and leisure activities.
We have lots of opportunities across Scotland for our Support Worker roles. As we provide full training no previous is experience is required.
If you are enthusiastic about supporting people to live their best lives, then apply now to join our team!
Your main duties will include but not be limited to:
- Working with colleagues as part of an effective and efficient team to support vulnerable people.
- Communicate and work well with our supported people to provide individual care and maintain appropriate relationships.
- Being responsible in supporting individuals throughout the activities, giving positive feedback and encouragement.
- Updating and maintaining accurate records using a tablet on Arks Information Management system.
Previous experience of the following is an advantage but not essential as Ark will provide full training: Care Worker, Social worker, Home Carer, Case Worker, Care Assistant, Autism Support Worker, Personal Care Assistant , Social Care Worker.
View our job outline, find out what you working week could look like and hear from our current Support Workers on Arks website arkha.org.uk/work-with-us
Why Ark?
- No Previous Experience Required - Ark provide full training so no previous experience is required making our Support Worker roles the perfect place to start your career in Adult Social Care.
- Get a qualification while you work - Ark fully fund your SVQ2 in Health & Social Care which you complete with the support of our in house SVQ team.
- Employee Discounts - Employee Discounts Portal with 1000s of discounts on your favourite brands including Supermarkets, Cinema Tickets, Gym Membership and Holidays.
- Career Progression -Over 75% of all Managers within Care & Support have been promoted internally.
- Employee Assistance Program - Arks Employee Assistance program (EAP) gives all employees access to counselling sessions. There is also support available through weekly webinars and the EAP Website & App.
- Contracted hours to suit you-We have Full-time, Part-time and Relief Support Worker roles available at our services throughout Scotland.
In return for your valuable contribution, Ark will also offer you:
- Up to 36 days paid holiday per year pro rata
- 4% Contributory pension scheme
- Cycle to Work Scheme
- Fully funded PVG & 1st year SSSC registration paid by Ark
Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported peoples lives, helping them to achieve their dreams.
Ark would love to hear from you whether you are an experienced Support Worker or new to Social Care.
Ark Support Workers
- Full time or Part time
- up to £24,307
- On site: Within services across Scotland
- Closing 14th August 2026
Ark is a major provider of Housing, Care and Support to people with long term and enduring conditions such as learning disabilities, mental health issues, dementia and autism.
Ark supports people to live independently in their own homes providing everything from a few hours a week social and life admin support to 24/7 care supporting with personal care, medication, household tasks, attending appointments and leisure activities.
We have lots of opportunities across Scotland for our Support Worker roles. As we provide full training no previous is experience is required.
If you are enthusiastic about supporting people to live their best lives, then apply now to join our team!
Your main duties will include but not be limited to:
- Working with colleagues as part of an effective and efficient team to support vulnerable people.
- Communicate and work well with our supported people to provide individual care and maintain appropriate relationships.
- Being responsible in supporting individuals throughout the activities, giving positive feedback and encouragement.
- Updating and maintaining accurate records using a tablet on Arks Information Management system.
Previous experience of the following is an advantage but not essential as Ark will provide full training: Care Worker, Social worker, Home Carer, Case Worker, Care Assistant, Autism Support Worker, Personal Care Assistant , Social Care Worker.
View our job outline, find out what you working week could look like and hear from our current Support Workers on Arks website arkha.org.uk/work-with-us
Why Ark?
- No Previous Experience Required - Ark provide full training so no previous experience is required making our Support Worker roles the perfect place to start your career in Adult Social Care.
- Get a qualification while you work - Ark fully fund your SVQ2 in Health & Social Care which you complete with the support of our in house SVQ team.
- Employee Discounts - Employee Discounts Portal with 1000s of discounts on your favourite brands including Supermarkets, Cinema Tickets, Gym Membership and Holidays.
- Career Progression -Over 75% of all Managers within Care & Support have been promoted internally.
- Employee Assistance Program - Arks Employee Assistance program (EAP) gives all employees access to counselling sessions. There is also support available through weekly webinars and the EAP Website & App.
- Contracted hours to suit you-We have Full-time, Part-time and Relief Support Worker roles available at our services throughout Scotland.
In return for your valuable contribution, Ark will also offer you:
- Up to 36 days paid holiday per year pro rata
- 4% Contributory pension scheme
- Cycle to Work Scheme
- Fully funded PVG & 1st year SSSC registration paid by Ark
Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported peoples lives, helping them to achieve their dreams.
Ark would love to hear from you whether you are an experienced Support Worker or new to Social Care.
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary and Pension Options
- Full time & Part time hours available
- Double pay for festive bank holidays
- Long service awards
- Fully funded SVQ3
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
- Inhouse training programmes
- Significant Gym discounts
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A wide range of family friendly policies
- Life Assurance cover of 3 times your salary
- Credit Union
- £200 refer a friend scheme
And many more!
About the Role:
As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.
Main Responsibilities:
This Support Worker role working at our Port Seton service in East Lothian involves working on a rota covering a 4 on 4 off nightshift pattern , including some weekends. This role involves working 31.5 hours per week. The Support Worker will:
- work as part of a team providing safe, secure, supported accommodation for homeless people.
- support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
- maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
- provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
- provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.
To find out more about being a Support Worker, click the link below:
About You:
- To join us, you need to have a genuine passion for helping people.
- Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
- Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- Ability to relate empathetically to people and recognise their right to choice and independence.
- Ability to work flexibly and as a lone worker.
- Able to use Microsoft or equivalent applications competently.
- Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.
We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.
Support Worker- Musselburgh North High Street
- Part time
- £23,375 pro-rata
- On site: Musselburgh
- Closing 31st December 2025
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary and Pension Options
- Full time & Part time hours available
- Double pay for festive bank holidays
- Long service awards
- Fully funded SVQ3
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
- Inhouse training programmes
- Significant Gym discounts
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A wide range of family friendly policies
- Life Assurance cover of 3 times your salary
- Credit Union
- £200 refer a friend scheme
And many more!
About the Role:
As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.
Main Responsibilities:
This Support Worker role working at our Musselburgh North High Street service involves working on a rota covering various dayshift patterns, including some weekends. This role is contracted for 24 hours per week. The Support Worker will:
- work as part of a team providing safe, secure, supported accommodation for homeless people.
- support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
- maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
- provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
- provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.
To find out more about being a Support Worker, click the link below:
About You:
- To join us, you need to have a genuine passion for helping people.
- Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
- Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- Ability to relate empathetically to people and recognise their right to choice and independence.
- Ability to work flexibly and as a lone worker.
- Able to use Microsoft or equivalent applications competently.
- Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.
We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.
Latest news See more
