This vacancy has now closed

Programme Coordinator

  • Full time
  • £20,000
  • Based in Edinburgh or Muir of Ord (with the option to work flexibly from home)
  • Closing 2nd May 2022


  • Advertised from 7th April 2022
  • Salary under review. 16 Months Fixed Term with possible extension. 35 hours per week.
  • Benefits: includes a company pension, an employee assistance programme and learning and development opportunities

Role

Here at the Social Enterprise Academy we like to “walk the talk” when it comes to learning and development, and we seek to offer staff development opportunities where we can. As the result of an internal staff secondment to a promoted role, we are looking for a customer focused, friendly, helpful and well-organised Programme Coordinator to support us in delivering learning programmes throughout Scotland.

Your role will be to support the Operations and Partnerships team by liaising with learners, clients, venues, Associate Facilitators and speakers to make the arrangements for programmes. You will be a key point of contact for learners and for general enquiries, and will be responsible for keeping our learner and programme information up to date and accurate. You will work collaboratively with a team of Programme and Project Officers to coordinate learning programmes from start to finish.

You will be joining the Academy at an exciting time as we develop as a social franchise and expand delivery of our programmes internationally.

Working closely with our Global Learning Lab, your team will lead the way in demonstrating high quality programme delivery and customer service which will be used to support new social franchise Hubs.

We are looking for someone who wants to work with vibrant, entrepreneurial and dedicated people and colleagues and with a good value-fit with our organisation.

Having the right mind-set, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet so if you feel your experience, skills and attitude will help you to make a great contribution in this role and you have the right mind-set, we would welcome an application from you.

For a full set of criteria please download the recruitment pack from our website.

Job Purpose

  • To provide effective programme coordination support to Programme Officers, facilitators and learners in the ongoing development and delivery of Academy learning programmes
  • To ensure systems and processes are followed and maintained to a high standard
  • To support administrative arrangements connected with the Operations & Partnerships team, providing a professional and efficient level of service at all times

Key Responsibilities

  • To make all arrangements for learning programmes, activities and events including reviewing and collating programme resources, liaising with internal and external suppliers such as venues, catering, couriers, printers, Associate Facilitators and technical support
  • To correspond with learners, providing programme joining instructions and all other relevant information needed to ensure a smooth process throughout programme delivery
  • To liaise closely with and support Associate Facilitators to ensure all resources and other facilitator requirements are met, producing high quality and accurate programme materials as required
  • To manage and maintain learner and programme details on the Online Learning Platform, including creating and updating pages, adding resources and handling learner enquiries
  • To support the Quality and Qualifications Manager with Internal and External Quality Assurance processes
  • To support learners who wish to be accredited with registration, submissions, resulting and certification through internal systems and City & Guilds platform

Organisation profile:

We are a social change organisation: we exist to support people who are stepping forward to affect positive social change, wherever they may be. We exist to support the many, not the few.

In many social change contexts, people assume that if one is provided with business advice and investment, social entrepreneurship will emerge. We believe that there is a third element – equally important - the provision of transformational learning and development. Our learning programmes focus on the development of practice: the practice of leadership and the practice of entrepreneurship. We support people to turn up as their best selves.

With an 18 year track record of successful delivery in Scotland, the Social Enterprise Academy has been sharing its business and learning delivery models for the past 9 years with international partners through a social licence approach.

Application notes

Complete the application form and the equality and diversity monitoring form.

Send your application form and equality and diversity monitoring form in Word document format to seahr@socialenterprise.academy by 9am, Monday 02 May 2022

Please note that interviews will take place 11 May 2022 via Zoom

More information available at: socialenterprise.academy/scot/join-the-team

If you have any questions or if you would like to discuss any reasonable adjustments for the application or interview process please get in touch: Lanagh Taylor | 0131 243 2670| seahr@socialenterprise.academy


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