The Health Agency is a community led organisation that aims to address local health inequalities that lead to issues around health and wellbeing. We were established in 1999 and have been making a positive impact on the lives of local residents for 25 years.

As Receptionist you will be the first point of contact, providing a friendly and professional service to all callers and visitors. In addition, you will assist in a variety of administrative duties to support the smooth and efficient operation of The Health Agency.

Benefits of working with us include:

• 35 days pro rata Annual Leave, including Bank holidays.
• Auto-enrolment into Nest pension scheme – 3% contribution
• Cycle to Work scheme.

You should have experience and a working knowledge of reception duties including Microsoft Office packages. Knowledge of Salesforce would be beneficial.

At times you will be dealing with multiple callers and visitors therefore you must be able to adapt your communication style and use your own initiative to problem solve. You must also appreciate the need to respect the confidentiality of individuals and their information. This is a desk share vacancy. You must be able to commit to the days and working hours required.

The successful candidate will be required to apply for a Basic Disclosure check from Disclosure Scotland. The Health Agency will cover the cost of the application.

About Us

Our aim is to find routes out of homelessness and into independent living for the people we support every day. Alongside our services, we have two social enterprises, that provide vital income for our charity as well as volunteering and training opportunities for people using our services and the wider community.

About The Job

This is a key role in the organisation supporting the Chief Executive and Leadership Team (LT) to execute and deliver the strategy. You will be a highly visible and pivotal member of the team arranging support and access to the LT and the Board of Directors. You will report to the Director of HR and Corporate Services, supporting the CEO and others with a range of diverse tasks and activities.

All Four Square employees must complete a Basic Disclosure and provide evidence of the outcome when received from Disclosure Scotland.

Main Responsibilities

• Proactive management of CEO and Leadership Team (LT) diaries. While acting as first point of contact for those seeking the CEO, diverting requests as appropriate.
• Provide proactive support to board members including recruitment, induction, SharePoint and events.
• Organises meetings including drafting papers for meeting and minute taking.
• Manage key governance documentation and KPI information.
• Other tasks as required to ensure overall administrative responsibilities of Four Square are met.

Employee Benefits

• 35 days holiday including public holidays.
• Pension with People’s Pension (employees 3%; employers 5%).
• Casual dress code.
• On-site parking.
• Access to Organisational Development Programme.
• Access to advice and support through our Employee Assistance Programme.
• 15% staff discount plus free delivery for items purchased in Edinburgh Furniture Initiative.
• 20% staff discount at Four Square Park Cafe *excluding alcohol.
• Access to exclusive deals and discounts through our HR platform.
• Access to a staff support fund to help with unexpected one-off costs.
• Involvement in Four Square’s strategy planning.

Required Qualifications and Skills

• Able to demonstrate recent experience of providing administrative support to senior stakeholders in a fast-paced environment.
• Ability to multi-task and prioritise with an everchanging workload.
• Ability to proactively provide support in challenging situations to resolve issues.
• Strong communication skills, both written and verbal;
• Ability to build relationships at all levels across the organisation and with external stakeholders.
• Highly organised with strong attention to detail.
• Advanced skills in MS Office Packages; and remote meeting technology.
• Able to be mainly office based to ensure collaboration with stakeholders and a consistent presence in the organisation.

We protect and promote the human rights of people with mental illness, learning disabilities, dementia and related conditions.

We have two varied and interesting roles as Casework Officers for the right candidates to join our team on a full-time basis.

The role involves undertaking a range of administrative activities which will contribute to the fulfilment of the Commission’s duty to monitor the operation of the Mental Health (Care and Treatment) (Scotland) Act 2003.

You should have two passes at higher grade and five passes at standard grade or equivalent qualifications, including English and a numerate subject (or relevant work experience/qualification in Administration).

The role also requires proficient IT skills, with Microsoft Office packages, database input and management.

Telephone enquiry/call handling experience and a customer focused approach are essential along with the ability to communicate effectively.

You should also have proven administrative experience and experience of working under pressure and to deadlines, with excellent organisational skills and attention to detail.

The success of the role relies on team working so the ability to work as part of a team and with limited supervision is critical.

As an employer, we offer excellent terms and conditions of service including a generous pension scheme, a commitment to learning and development and access to an Employee Assistance Programme and comprehensive staff benefits.

We also offer a comprehensive range of HR policies including policies to help balance commitments at work and home and flexible working arrangements.

At the Commission we champion diversity, inclusion and wellbeing. We pride ourselves on being an employer of choice, cultivating a sense of belonging and providing a workplace where everyone feels valued. We aim to have a workforce which represents the wider society that we serve and therefore encourage applications from people of all backgrounds and under-represented groups.

Our office environment is modern, light, bright and green with superb views and is very close to Haymarket Railway station and transport links.

This is an exciting opportunity for a dynamic, well-organised and strongly motivated person to work with ELJC as its first paid administrator.

ELJC is part of Liberal Judaism and one of a number of autonomous communities in the UK. It is a dynamic, growing and diverse community with around 150 members and the only Liberal Jewish community in Scotland. Based in Edinburgh, it has members across Scotland and is served by a part time rabbi. Its core aim is to provide services and activities that embody its values, strengthen its Liberal Jewish identity and meet the wide diversity of its members’ faith, practice and support needs. It is a lay-led community, overseen by an elected Council and is a Scottish Charitable Incorporated Organisation (SCIO).

Your role will be to assist with the regular administrative requirements, contribute to the smooth running of the community, help with communications and support the development of the community. You will have excellent administrative skills, be able to work on your own initiative and in close contact with the community leadership. You will have experience of a range of software tools and online systems, excellent keyboard skills and the ability to work with spreadsheets, databases, newsletters and mailing systems. Working hours will be flexible depending on both the needs of the community and the needs of the post-holder. Even if you don't meet all the required criteria, we encourage you to apply if you feel you have the experience and skills to do the job.