Team Leader
- Full time
- £28,000 – £35,000
- Home-based covering specific areas of Scotland, with the ability to travel regularly to Glasgow and Edinburgh. Looking for applicants based in Scotland.
- Closing 31st December 2021
- Advertised from 13th December 2021
- Starting at £28,000 increasing to £35,000 per annum Based on annual performance reviews. Permanent.
Role
Do you want to work with a leading advocacy charity organisation?
Do you have strong customer relationship skills?
Are you keen to make a difference to people who want to be heard when it matters most?
Then come and join us here at VoiceAbility.
Who are we?
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, Government, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for almost 40 years. We make sure people are heard when it matters most.
About the role?
We have an opportunity for a Team Leader to join our team in Scotland at the start of our exciting new contract, to deliver and develop Social Security Scotland Advocacy. This is a permanent role, working full time, 35 hours a week. Reporting directly to the Operations Manager, you will be a passionate supporter of quality driven provision and in coaching others to achieve the same exacting standards of excellence in advocacy delivery.
What will you do?
• Drive the Scottish Social Security Advocacy contract to meet our organisations exacting standards
• Lead and directly manage a team of advocates
• Deliver a quality service where advocates are directed to deliver highest levels of performance against practice requirements and continuing professional development.
• Make performance decisions to move individuals through appropriate informal and formal capability and conduct processes, up to final written warning
• To meet on a regular cycle with Operations manager to review contract delivery through provision of accurate data and analysis of up-to-date practice
• To liaise with Contract Managers to ensure that notification of practice issues noted in KPIs are raised and dealt with at the appropriate level
• Ensure a culture of continuous performance improvement and staff development within your area of responsibility and team with clear objectives and regular supervisions in line with VoiceAbility’s performance management framework
• Actively work with Practice Management team to interpret practice and quality data to inform better advocacy by making informed decisions of what works well, ensuring that the highest standards of advocacy are achieved
• Develop and maintain productive relationships with Stakeholders, commissioners and other organisations and sector leads to support the organisation’s potential for growth in Scotland.
What are we looking for?
We are looking for a strong and resilient leader and coach with a proven track record in delivering high quality advocacy or equivalent discipline. You will be committed to driving high performance and practice standards, with the confidence to support members of your team who are underperforming. You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users. You will be a clear decision maker who can learn from reflective practice and has the skills to interpret operational data, reports and outcomes and translate into improved or consistent practice of others in the team.
What will you receive?
You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training and opportunities for career development
You will also receive:
• 28 days annual leave plus bank holidays, rising to 30 days after 5 years’ service.
• 5% employer pension & 3% employee contribution.
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership.
• Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.
Application notes
Closing Date for applications:4.00pm Friday 31st December latest
The Selection process: Our selection process will be a single stage, combining a written exercise/formal presentation, followed by a panel interview. Interviews will be held via Microsoft Teams, and you will need access to a laptop / PC for the written exercise.
Interview Date: First round Friday 17th December 2021, then ongoing
To apply please visit our website
Want to know more about VoiceAbility and the role?
Please call Mike Murphy Mobilisation Manager, on 07867 002 142 for an informal chat.
VoiceAbility are a Disability Confident employer. If you need to apply in a different way, please email scotlandjobs@voiceability.org
Equality and Diversity Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
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Careers that care!
Do you have a passion for connecting with people to achieve their goals in life, and enjoy the sense of achievement in empowering vulnerable people?
If so, we have a fabulous Service Manager opportunity for you to join our awesome team, leading our Dumfries & Galloway Learning Disability service. Because People Matter at Turning Point Scotland, why not join us to reach your full potential.
Embark on an emotionally rewarding journey and apply today!
About the role
As the Registered Manager, you will be an experienced leader leading a team working with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.
As the Registered Manager you will:
- Maintain the continuing relevance of services to individuals’ needs and purchaser requirements by ongoing planning, monitoring and evaluation.
- Oversee the financial aspects of the service, managing significant budgets, ensuring efficient use of resources and making financial decisions.
- Where a need or an opportunity is identified, lead on the development of new services, support business growth and maintain reputational excellence.
- Comply with governance, law and legislation including local authority compliance, Care Inspectorate (at level 5 and above), SSSC and safeguarding procedures.
- Support the senior management team in the streamlining, promotion and monitoring of quality assurance systems which meets the needs of individual services as well as the overall service delivery in the region.
- Develop, monitor and implement supervision and appraisal systems for staff.
About You
You will have passion and drive to take forward a well-established Service and Team. Be passionate; and committed to the overall aims and objectives of the service and have the belief that people can live fulfilling lives with the right support in place.
You should also have:
- Experience of working with vulnerable people and leading a service delivery team, including managing the provision of a safe operating environment in a relevant context.
- The ability to negotiate with a wide range of internal and external partners and build positive relationships including local authorities and housing associations.
- Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in sometimes pressurised environment.
- Social Service and Health Care at level 9 (SCQF) or other speciality/qualification recognised by the SSSC for registration purposes as well as a relevant management qualification.
Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.
By joining Chest Heart and Stroke Scotland (CHSS) as eLearning Officer you can help to be the difference between people just surviving and really living.
You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again. Working as part of the Professional Engagement team, the CHSS eLearning service exists to ensure that people affected by, and those caring for, people with these conditions are supported with information they want, when they need it, and in a way that is appropriate for them.
As the CHSS eLearning Officer, within the professional engagement team, you will be responsible for supporting the processes involved in reviewing, developing and maintaining CHSS’s portfolio of eLearning resources.
The post holder will collaborate with the appropriate internal and external professionals, service users and advisory groups to ensure the content of all preexisting and new eLearning resources remain current, and evidence based.
For further information about the role, please contact Mairi Whiston, Health Information and eLearning Clinical Lead, Email: mairi.whiston@chss.org.uk.
CHSS employees enjoy a variety of organisational benefits including: company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.
CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.
In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination.
We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
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Deputy Service Manager – Hawick Services
- Full time or Part time
- £37,000
- Hybrid: Hawick
- Closing 4th January 2026
An exciting opportunity has arisen for a motivated, compassionate, and experienced leader to join our team as a Deputy Service Manager at Streets Ahead – Hawick Services.
If you're passionate about person-centred care, thrive in a varied role where no two days are the same, and enjoy supporting teams to provide high-quality care to individuals with Learning Disabilities, we’d love to hear from you!
About the Role
You will bring strong organisational skills and experience in leading staff teams across multiple sites and within the community in Hawick. Working closely with the management team across both our West and East services, you will take the lead on key areas including:
- Quality assurance
- Care planning
- Risk management
- Change management & continuous improvement
You’ll inspire, motivate, and support your team to embrace new ways of working and implement improvements identified through our quality assurance programme.
Work–Life Balance
At Streets Ahead, we truly value the wellbeing of our staff. We want you to enjoy a positive work–life balance, which is why we offer:
- Hybrid working options
- Flexible working days and times to suit your lifestyle while meeting service needs
Key Benefits
Joining Streets Ahead means access to a generous range of rewards and opportunities:
- Hybrid Working Policy
- Company pension scheme with 6% employer contributions
- Pay review on completion of the probationary period
- 30 days annual leave
- Free PVG registration
- Company sick pay scheme
- Long service awards
- Opportunity to gain SVQ Level 4 in Health & Social Care and Care Service Leadership & Management, plus further development opportunities
- Free access to wellbeing, health, counselling & legal support for you and dependants under 18
- Death in service scheme
- Bike to Work scheme
- Shopping & services discounts
- Workplace wellbeing app
Employment Coordinator - East Dunbartonshire
- Full time
- £27,990
- On site: East Dunbartonshire
- Closing 28th December 2025
Do you have a passion for helping people?
Do you have excellent communication and customer service skills?
Do you want to work for one of the best employability providers in Scotland?
Would you like to help someone with barriers to work find their dream job?
Then come and work for Enable Works.
Your role, as an Employment Coordinator is to provide support to people who have barriers to work to make progress towards and achieve well paid, sustainable employment.
Enable Works are the leading specialist provider of employability services for people who have barriers to work. We believe that every person in Scotland has the right to work in a job that is high quality and well paid.
Enable Works supports over 7000 people every year across 30 Local Authorities to learn skills for work.
We partner with thousands of employers to create inclusive cultures and improve the diversity of Scotland's workforce.
We are incredibly proud of our smart, capable, and motivated colleagues across Scotland and following a period of significant growth we are looking to grow our team.
We offer a generous salary, excellent benefits, and opportunities to develop and grow in your role.
We offer flexible working practices that promote a strong work/life balance so that when you are at work you can be the best version of you.
Values are more important to us than qualifications or experience, so if you don’t think you meet every requirement that’s ok, we still want to hear from you.
Please make sure you include a detailed personal statement in the ‘More about you’ section of the application to tell us how you are suited to the post.
About You
We really need you to have these
- The drive, energy and commitment to support people to obtain high
- quality, well paid jobs
- Ability to manage your own workload and prioritise as needed
- Confident communicator
- Strong attention to detail
- Professional presentation and personality
- Some knowledge of the local community
- Ability to work with people at any age who have challenging barriers to employment
- IT literacy
- Comfortable working towards targets
- A natural, professional relationship builder
- A full driving licence
Why?
Our vision is that every person in Scotland is able to access the support they need to find a high quality job that pays them well and your drive and commitment to this job will help them get there. You will recognise each clients individual skills and aspirations and work with them to find a job that they love.
Our culture is autonomous so that means we trust you to make the right decisions for your clients, therefore you need to manage your work load well and be accountable for your time. Attention to detail is important as it means you can work accurately and follow instructions.
About Us
At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.
We also have an excellent range of staff benefits on offer including but not limited to:
- Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
- Employee Assistance Programme
- Cycle to Work Scheme
- Season Ticket Loans
- Blue Light Card
- Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability.
Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.
The cost of PVG is paid upfront by the organisation and deducted from your wage if successfully appointed.
Enable reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible if this vacancy is of interest.
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