- Advertised from 10th November 2021
- 35 hours per week. Permanent
- 1581
Role
Supporter Relations Officers (SRO’s) provide fundraising and administration support across the Fundraising directorate. This involves managing supporter enquiries and registrations for fundraising appeals and campaigns, as well as the full range of fundraising events. SRO’s are required to deliver first class Supporter Service, both in terms of quality of service and in terms of supporter satisfaction.
In providing administrative support, SRO’s are called on to manage a number of ongoing activities simultaneously, resolving issues as they arise by communicating effectively and efficiently with colleagues across the charity. SRO’s also need to deal with external response handlers and fulfilment partners to ensure comprehensive and rapid supporter service.
What we are looking for:
- Competent use of Microsoft Office packages in particular Word, Excel and Outlook
- Experience of delivering 1st class customer service including email, telephony, social media and post
- Must work well as part of a large team and ability to work on own initiative
- Ability to multi-task and prioritise workload in a fast-paced environment
What’s in it for you:
- Continued access to NHS Pension Scheme (subject to eligibility)
- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
About Us
Every day of your life matters – from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Everyone knows our daffodil, but it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.
Application notes
Closing date: 30th November 2021
Interview date: TBC
To apply, please visit our website.
We reserve the right to close this vacancy early. Agencies need not apply.
Business Support Officer
- Full time
- £28,000
- On site: McDonald Road, Edinburgh, with regular visits to Teens+ Centres and Hubs in Edinburgh and Musselburgh
- Closing 11th January 2026
Purpose of role
As the Business Support Officer, you will play a key role in supporting the smooth and effective running of Capella’s central operations. Your work will ensure strong governance, robust data protection practices, and high-quality organisational coordination, helping us deliver meaningful impact for the people we support.
You will be a trusted source of support to the Senior Management Team and Board, enabling strategic decision-making that advances our mission. Through strong administration, excellent organisation, and attention to detail, you will help safeguard our organisational integrity while contributing to a positive, collaborative charity environment.
What we offer:
- A full and robust training and induction programme, including access to additional training during the course of employment
- Holiday entitlement of 36 days from the start of employment
- Free Confidential Employee Counselling Service
- Flexible and agile working
- Family-friendly policies, including family-friendly working hours (8.30 am – 4.30 pm Mondays to Thursdays and 2pm finish on Fridays)
About Capella
At Capella, we believe in lasting change through lifelong learning, because everybody deserves to thrive.
Capella is a registered charity that runs a number of charitable services, including Teens+, a transitional education project for young adults with complex and severe communication needs and Sleep Action, the UK’s oldest sleep charity and leading provider of sleep support, training, and resources in the UK.
Capella is a great place to work with fantastic people, strong values and a clear sense of the difference we make. 94% of our team are proud to work for our organisation and 98% think we take positive action on health and wellbeing. We invest in our staff and offer extensive training and mentoring opportunities. As a growing organisation, we want to attract ambitious staff with a desire to achieve great things. If this sounds like a journey you’d like to join us on, we would love to hear from you.
Capella was awarded Employer of the Year at the Edinburgh Chamber of Commerce Awards 2023 and is nominated for the Outstanding Leadership Award at this year’s Scottish Living Wage Awards.
Our values
For us, it’s not so much about what you know, but your attitude and values that are most important. We will provide full training on what you need to know, but you must be able to live our values:
Tailored – We always put people at the centre of our work.
Humour – Great things can be achieved when we are happy and have fun.
Resilient– Flexibility, confidence and creativity turn challenges into opportunities.
Integrity – Passion and professionalism are vital for all involved in our organisation.
Value– Everybody deserves respect and we are enriched through our differences.
Empathy – Compassion and care are in everything we do.
Children’s Services Manager (Maternity Leave Cover)
- Full time
- £32,287
- Hybrid: Edinburgh, office (60% min) and from home base.
- Closing 22nd December 2025
Positive Help is a well-established, third sector service provider – a registered charity – based in central Edinburgh. We have almost 40 years’ experience of supporting adults, children and families living with /affected by HIV and or Hepatitis C.
With the support of a cohort of trained and supervised volunteers, we provide a range of services to help people who have complex needs live fulfilling, healthy lives in the community.
We are now looking for a Temporary Children’s Services Manager with proven experience of working in a leadership role to join our dedicated team to provide maternity cover for the existing postholder as we further develop the organisation. We work from our centrally situated office in Edinburgh, although there is the option to work from home depending on business need.
The ideal candidate will have the skills and experience we need to help us deliver our children’s services – specifically Befriending, and Study Buddies Services - and the wider organisation effectively and efficiently and have a genuine interest in this very rewarding work.
As a member of our leadership team, you will play a key role in ensuring that children and their parents receive the right support from us and others timeously, and that volunteers are appropriately matched and well supported / supervised to maintain a high standard of practice and satisfaction.
You will be outcome focussed and have a keen interest in demonstrating the impact of services as well as working across boundaries and developing and sustaining positive relationships with internal colleagues, volunteers, partner agencies, referrers and a wide range of stakeholders.
You will have experience of managing or coordinating projects inspiring people to work together towards shared goals. You will be a problem-solver with an empathic approach, and excellent communication skills.
Our work can be challenging though highly rewarding. Therefore, you will need to be motivated, ambitious and self-organised, and be prepared to play a part in our on-going organisational development.
In return, we offer you a supportive working environment, 25 days annual leave and 10 public holidays (both pro rata if you work less than full time), plus an employer contributory pension scheme.
Our operational hours are 9am to 5pm. However, occasional work on Monday to Thursday (up to 6:30 pm) and Saturday (up to 3:00 pm) is required on a rotational basis as part of our telephone on-call rota to support volunteers. There are also occasional volunteer training sessions in the evenings and on Saturdays. All such out-of-hours working is planned and shared across the team.
It’s a great time to join Positive Help and be part of our journey toward an even brighter future. If you are excited by what you have read so far and think you have what it takes to be an outstanding member of our team, albeit on a temporary basis, then please read our job specification for more information, and look at our website.
We look forward to receiving your application.
Purpose of role
We help young adults with additional support needs to realise their potential by providing person-centred education, life and social skills.
Under the guidance of the Deputy Head of Service, the Centre Manager will be responsible for the co-ordination, management and supervision of a staff team in the delivery of the TEENS+ Programme at the Ravenscroft Centre. The post holder will work closely with other members of the MDT team to ensure successful delivery of education programmes to our students in line with the organisational values.
The successful applicant for this post will be required to join for membership of the PVG (Protection of Vulnerable Groups) Scheme.
What we offer:
- A full and robust training and induction programme, including access to additional training during the course of employment
- Holiday entitlement of 36 days from the start of employment
- Free Confidential Employee Counselling Service
- Flexible and agile working
- Family-friendly policies, including family-friendly working hours (8.30 am – 4.30 pm Mondays to Thursdays and 2pm finish on Fridays)
About Teens+
Teens+ is a charitable service provided by the non-profit, Capella. Teens+ provides post-school education and lifelong learning services for young people with complex communication needs, including autism and learning disabilities. It is based in four centres (Gilmerton, Liberton, Leith and Musselburgh).
The service is person-centred and individualised to ensure each student, regardless of their needs, can reach their fullest potential.
Our values
Tailored – We always put people at the centre of our work.
Humour – Great things can be achieved when we are happy and have fun.
Resilient – Flexibility, confidence and creativity turn challenges into opportunities.
Integrity – Passion and professionalism are vital for all involved in our organisation.
Value – Everybody deserves respect and we are enriched through our differences.
Empathy – Compassion and care are in everything we do.
Cancer Support Specialist
- Part time
- £37,000 – £42,000 pro-rata
- On site: Ayr/Kilmarnock
- Closing 9th January 2026
Ayrshire Cancer Support has operated since 1982, providing emotional support and practical help to those affected by cancer; this role will play a valuable part in supporting the services we offer.
As we continue to grow our services to meet increasing demand, we are seeking a caring and compassionate professional with excellent communication skills, who will support those affected by cancer who access our services. With your clinical experience, you will support the wider team with complex situations to achieve the very best person-centred support. You will be methodical, empathetic, resilient, and be able to manage the demands of ongoing emotionally intense work.
You will be a qualified and registered nurse or allied health professional with at least three years post qualification experience in an oncology setting. You will be passionate about delivering face to face, accessible cancer support in a local community setting, while remaining abreast of the national cancer landscape.
Reporting to our Director of Care Services, you will be joining an established and experienced team and will be responsible for providing expert patient information and support to help meet the emotional, practical and social needs of people affected by cancer. This varied role will also support a small team of volunteers that provide level one support to people affected by cancer.
This is a part time role based over 28 hours (4 days) per week, worked between Monday to Friday within our Support Centres in Kilmarnock and Ayr, and so a driving licence and access to a vehicle is essential.
This role offers a 3-year fixed term contract, funded by the National Lottery.
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