Glasgow Association for Mental Health is one of the principal providers of community mental health services in Greater Glasgow. We are commissioned by Glasgow City Health and Social Care Partnership to deliver a Compassionate Distress Response Service (CDRS) for people in distress who do not require a medical or clinical intervention. We would like to recruit for our Out of Hours Pathway for Emergency Services, First Responders, the Mental Health Assessment Units etc. The OOHs service operates 7 days a week Monday through to Sunday 5pm -2am.

The service operates from our GAMH Head Office- Glasgow by the Green.

Key Skills:

Good communication skills to be able to work effectively with referrers and individuals using the service. Compassionate listening, be able to alleviate individual’s feelings of distress. Be highly resourceful in supporting individuals i.e., identifying coping strategies, self-management techniques and onward referral where appropriate. Be confident and competent to apply risk assessment, safety planning, and escalation processes where appropriate. SVQ 3 or equivalent or willingness towards achieving this qualification is essential.

If you’re looking for a new challenge with job satisfaction that will be hard to beat then you better keep reading! We have an opportunity to work within our Pitkerro Court Outreach Service supporting adults with a variety of additional support needs such as mental health issues, learning disability, autism, ADHD and alcohol issues

The Role

As a support worker you will:

• Be helping people with all aspects of daily life ,including personal care (which may include intimate personal care).
• Support with all aspects of medication.
• Support with cooking, cleaning, budgeting, and shopping.
• Some of the people we support need assistance and guidance with emotional, behavioural and personal safety support.
• Emotional support and support with recovery process
• Promotion of positive mental health and developing constructive coping strategies
• Social support including accessing community based resources and planning for leisure so that life is interesting and enjoyable
• Exploring opportunities for meaningful employment

In this role you have the brilliant opportunity to give new experiences to the people you are supporting.

You should

• Be cheerful, caring and reliable. You will smile a lot, be able to chat about a wide range of topics and be able to make a positive difference to someone’s day.
• You should have a good sense of humor.
• Have good communication skills, both written and verbal.
• Work as a part of a team and be required to carry out sleepover and waking night shifts.
• Undertake a key working role that includes administrative tasks and IT skills
• Be able to show transferrable skills relating to care
• Hold an SVQ2 in Health and Social Care, or have the willingness undertake study to achieve this
• You will be required to obtain registration with Scottish Social Services Council (SSSC) within 6 months of taking up the post.

About the Benefits

• Excellent sleepover payment - Currently £108.00 a night
• Fully paid Induction and shadow shifts
• Death in service scheme - three times your yearly salary
• Cycle to work scheme - 12% - 39% savings
• Tech scheme - 12% savings on laptops and computers
• Supportive management - committed to supporting personal and professional development
• Comprehensive health and wellbeing packages.

All successful candidates will be required to obtain registration with the Scottish Social Services Council (SSSC) within 6 months of taking up the post.

Please note that Hillcrest Futures do not hold a licence to sponsor any visa applications at present.

We’re looking for a Community Care Assistant (CCA) with a passion for diversity and inclusion to join our team. Could that be you?

Who are we?

Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access and opportunity.

You can find out more about us at deafaction.org.

About you

We are seeking a CCA who is fluent in BSL to support our clients in the deaf community to be better able to take part in decisions and make informed choices about the care and support they receive.

You will either have successfully completed Adult Support and Protection (Scotland) Act 2007 Level 2 training or be prepared to obtain this certificate during your probation period and maintain the capability to fulfil the requirements from this training.

The ideal candidates will be fully committed to our values, which can be found on our website.

The role

The CCA is accountable to the Statutory Operations Manager.

Key responsibilities of the role include:

• Providing support to Local Authority Social Workers in completing assessments of need, working in conjunction with individuals, carers & families.
• Managing & coordinating care, including creating, monitoring & regularly reviewing plans, and advising on services and support, to promote quality of life and independence, as advised by Local Authority Social Workers.
• Providing a duty/drop-in service.
• Maintaining a caseload as advised/appropriate.
• Ongoing provision, where appropriate, of direct support and the development of peer support & groups, ensuring people feel more able to do the things they want to do.
• Making referrals and signposting to other services, support, agencies & organisations when these are required. This may include referring and signposting to other Deaf Action services, groups and activities.
• Co-operating with and contributing to any adult protection activities such as inquiries and investigations. Deaf Action staff will ensure that where they believe or suspect a person is at risk of harm, concerns are urgently escalated to Social Care Direct.
• Ensuring up to date recording on electronic social work recording systems, such as case notes, reviews and assessments (If applicable) and other significant information.
• Actively promoting the service and reaching out to “hard to reach” individuals and groups to ensure width and reach is maximised.
• Ensuring satisfaction questionnaires are issued on a regular basis, collated and reported to indicate quality of service and Key Performance Indicators as advised.
• Working alongside mainstream & local authority colleagues to promote and represent the needs of Deaf people when needed, both on a case-by-case basis and generally. This may include supporting statutory interventions by local authority.
• Ensuring carers of clients feel supported to maintain their caring relationship and sustain their caring role.

Additional responsibilities include:

• Representing and promoting the team and organisation at events and meetings.
• Ensuring a robust “bridge” between Deaf Action and the local authorities.
• Supporting Local Authority Social Workers as required.
• Building up professional contacts and networks, ensuring that knowledge and information sharing is up to date.
• Contributing towards Deaf Action’s mission, values and objectives, and being prepared to challenge inequality and discrimination appropriately.
• Undertaking additional responsibilities as requested by the Statutory Operations Manager and senior management.

What’s on offer?

• Occupational pension scheme with employer contributions of 6%
• 32 days leave pro rata (inc bank holidays) pro rata for part time
• A day off for your birthday
• 24/7 access to an Employee Assistance Programme provided by Health Assured.
• Access to the Cycle to Work Scheme and IT Voucher Scheme.
• Ongoing support for learning and development through our PDR process
• Death in service benefit.

Our Services

We are looking to recruit employees for our Edinburgh Services located in Edinburgh: Oxgangs, St Johns Hill and Lauristion In Leith.

Our services provide twenty four hour per day, seven days per week supported accommodation to individuals who are homeless and have complex and multiple support needs. These individuals may have experienced trauma, exclusion and stigma in their lives.

The Role

As a Support Worker, you will:

• Have a person centred and trauma informed approach
• Be skilled at building trusting relationships
• Have a compassionate and non-judgemental approach
• Be the first point of contact for people when they are looking for support as our services are staffed twenty four hours a day, seven days a week
• Be required to contact external agencies and advocate on someone's behalf
• Support individuals to attend appointments, provide emotional support or respond to health emergencies

You Will

• Have a positive, flexible attitude and be committed to our values and the work we do
• Have good communication skills, both written and verbal
• Be confident and assertive in your approach as these posts will involve some level of lone working
• Be provided with all relevant training to succeed in the role
• Possess an SVQ Level 2 in Health and Social Care, or have the willingness to undertake study to achieve this
• Be required to obtain registration with the Scottish Social Services Council (SSSC) within 6 months of taking up the post

About the Benefits

• Excellent sleepover payment - Currently £108.00 a night
• Fully paid Induction and shadow shifts
• Death in service scheme - three times your yearly salary
• Cycle to work scheme - 12% - 39% savings
• Tech scheme - 12% savings on laptops and computers
• Supportive management - committed to supporting personal and professional development
• Comprehensive health and wellbeing packages.

Please note that Hillcrest Futures do not hold a licence to sponsor any visa applications at present.