We are looking for an experienced and highly motivated, self driven & dynamic person to join our team. As the primary point of contact for your tenants, you will work with them to make sure they sustain their tenancies, manage their incomes and reach their full potential. You will achieve this by providing innovative person centred support & excellent customer service to your tenants through regular communication over the phone, by video call and in person.
You will also be responsible for ensuring that your tenants homes remain compliant with private rented sector legislation and that essential maintenance is carried out.
Please submit your most recent CV, with contact details for two referees, and a covering letter outlining why you think you are the right person for the job to joinus@homesforgood.org.uk by no later than 30th January 2022
Tenancy Support Officer
Postcode: G40 1QD
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Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?
At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:
LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:
The Service
LinkLiving’s HoME service (Help on Managing Everything) provides an intensive housing management service to Link Housing Association tenants who are struggling to maintain their tenancies.
The Job
The purpose of the job is to provide practical and emotional support to people who have been referred to the service who’s condition of property requires specialist support. Through building positive relationships with tenants, you will work with them to maintain their home, working closely with Housing Officers as well as the wider Mental Health & Wellbeing Services team.
You will be responsible for the provision of individually tailored one to one support. The service you provide will focus on the safety and well-being of clients creating a supportive environment which to address the issues they are experiencing with their tenancy. This role will require a high level of multiagency working.
About You
You’ll be someone with a good standard of general education. With a genuine understanding of the challenges faced by individuals with complex needs, you will have experience supporting clients with a range of issues and demonstrate a strong grasp of the skills required to live independently.
Your positive, can-do attitude will shine through in your hands-on approach to providing practical support, while your non-judgemental mindset and commitment to embracing diversity will be at the heart of how you work. You’ll bring excellent communication skills—written, verbal and digital—and be comfortable using IT systems, including online client management platforms.
You will have knowledge of available grants and resources for individuals on low incomes. Adaptability is key, as is the ability to build meaningful relationships and partnerships with other voluntary and statutory organisations.
You’ll be a proactive team player who can work openly and honestly within a team setting, while also being confident in prioritising and managing both your own workload. Reflective practice will be important to you—you’ll welcome feedback and support to ensure continuous improvement in your work.
A full driving licence and access to your own vehicle is essential for this role.
What’s in it for you?
The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:
For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us
This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration. Link will meet the cost of any new PVG scheme membership or scheme record update.
Further Information
Interested? If you have any questions about the role, please email jobs@linkhaltd.co.uk and we can arrange for someone from the service to call you for an informal chat.
To find out more about what LinkLiving do and to view the generous pay and benefits package, please visit our website at linkliving.org.uk
Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?
At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:
LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:
The Service
Our Older Persons' Service addresses loneliness and social isolation among older people through volunteer befriending, social cafes, and our Help to Stay at Home service.
The Job
The Older Persons Service promotes social inclusion opportunities for isolated and lonely vulnerable older people, by providing 1:1 support in people’s own homes. Many of these older people have a dementia diagnosis and the regular contact that this service will bring will make a real difference to their day-to-day life. Older people will ideally benefit emotionally through shared interests and experiences with their matched staff member and also through practical assistance, such as help with transport to Health Services, including GP, dentist and hospital appointments, collection of prescriptions, support to attend appointments, shopping trips and social outings.
The purpose of the job is to provide this much-needed light touch support to our elderly service users while working closely with the project workers and volunteers to support the people who receive our services to become engaged and included within their communities.
About You
You will have good computer skills and the ability to use technology efficiently to maintain and update records, combined with a knowledge and understanding of the issues affecting older people, including dementia. The successful candidate will be able to work openly and honestly in a team setting and have an ability to prioritise their own caseload.
A valid driver's license and access to a car that can be used daily to travel between services as required is essential for this role.
For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.
What’s in it for you?
The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:
For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us
This role is subject to PVG membership under the Disclosure (Scotland) Act 2020. Individuals who are barred from working with children or protected adults will not be considered for this position. Link will meet the cost of any new PVG scheme membership or membership update.
Further Information
Interested? If you have any questions about the role, please email jobs@linkhaltd.co.uk and we can arrange for someone from the service to call you for an informal chat.
To find out more about what LinkLiving do and to view the generous pay and benefits package, please visit our website at linkliving.org.uk
Passionate about engaging with young people? Experienced in creating a safe environment and allowing young people to talk about what is important to them? This opportunity is for you!
Join the Why Not? Trust team as a Community and Engagement Team Member – Thinking Space. Due to further development, we are now offering a second full-time appointment.
Thinking Space is a unique initiative funded by The Henry Smith Foundation, designed to support care-experienced young people across Scotland. Underpinned by Cognitive Analytic Therapy (CAT) principles, Thinking Space uses mapping techniques to help young people explore their past, understand how previous experiences and relationships influence their present circumstances, and consider the potential impact on their future.
This confidential and safe environment enables participants to develop positive coping strategies and build resilience. Following your induction and initial training, you will work directly with care-experienced young people in specific locations, offering them the opportunity to reflect on how past relationships may have shaped their sense of self, decision-making, and ability to form new connections. You will also support them in exploring learned coping mechanisms and adopting healthier alternatives.
As part of The Why Not? Team, you will have access to ongoing support and professional development opportunities to enhance your practice and impact. This role will be line managed by the Why Not Trust, Operational Lead. A UK driving license is required for this role. A secondment will be explored if requested.
Everyone's behaviour will be led by the principles of The Why Not Trust.
Why Not Principles
These principles are what underpin all we do; they show our values and shape our behaviours. They make it clear to all what they should expect from us and what we expect from them.
#1 Show respect - everyone is worthy of being treated with a high level of respect. Stigma and discrimination are not welcome, and we will strive to eliminate both.
#2 Be Kind – We cannot control other people’s behaviour, but we can control our own. We will treat people with kindness and use curiosity and listening to understand other perspectives.
#3 Be human – we are all human and no matter how well intended we are, we will all make mistakes, we will own these and learn from them. We will help each other learn by being honest with each other.
#4 Promote the positives – we will focus on strengths and support learning in every way we can. We will celebrate success and recognise achievements. We will recognise everyone is doing their best.
#5 Be ambitious – we will strive for success in all we do, recognise the change we want to make and go for it!
#6 Recruit allies – we will work with others to achieve our aims and support others to achieve theirs.
#7 Champion individual growth – we will support the development of individuals, promote opportunities, and develop leadership qualities.
#8 Keep it real – we will do our best to recognise when we or others are feeling challenged and offer support where we can. We will pull together; no-one is too important to help do what needs done. We will strive to avoid jargon and use inclusive language.
#9 Be storytellers – we will share our learning and tell our generic stories or share themes, where it supports learning. We will not share individual ‘case studies’ or require people to tell their story.
#10 Listen to learn – we will listen to people to learn, not to respond. We will allow others processing time and go at their pace.
Online Info Sessions to find out more about us and the role:
Could you be part of something different? We have an exciting opportunity for a motivated and enthusiastic individual to use their gifts, skills and experience to make a difference to the lives of the people in our parishes and communities.
We are looking for someone to assist the Interim Moderator and Kirk Session to enable us to reach a greater number of people through pastoral care, build on the school’s chaplaincy with the support of other local churches and lead weekly worship. With over 400 people a week using the church building and a chaplaincy reach of 1,300, this post will be able to create new ways of connecting, ensuring that the parish continue to know that we are “alive in our worship and involved in our community”.
This post is also suitable for that of Parish Deacon (please see additional information under Main Duties, Person Specification and Terms and Conditions for candidates wishing to apply for this post as a Deacon).
The successful candidate will be a committed Christian with an active Church connection (Genuine Occupational Requirement in terms of the Equality Act 2010).
It is essential you have the right to work in the UK before applying to work with us. You will be asked to provide proof of your eligibility to work and remain in the UK if you are invited to attend for an interview.