This vacancy has now closed

Support Service Assistant (Maternity Cover)

  • Part time
  • £21,000 pro-rata
  • Office based in Mayfield EH22 5TA. Our office is open Tuesday to Thursday, 9-5pm and this role is office-based
  • Closing 22nd May 2023

  • Advertised from 5th May 2023
  • 22.5 hours per week – 7.5 per day, 9.00am to 5.00pm Tuesday to Thursday (with some flexibility in these hours subject to agreement) 9 months fixed term contract initially to cover maternity leave with possibility of extension to 12 months
  • Plus benefits and 33 days holiday inclusive of bank/public holidays


SiMBA is here to support anyone affected by baby loss. We help bereaved families create precious memories with their baby and offer tangible ways to honour and remember them.

We are looking for an administrative assistant to join our small team as maternity cover for our Support Service Assistant. We are seeking an organised individual with excellent communication skills, able to engage with people at all levels. You will be instrumental in the effective administration of our core support services including our Memory Boxes, Family Rooms, and Trees of Tranquillity, and will promote operational excellence and high quality across all service delivery areas to families, volunteers and wider stakeholders.

If you are detailed, focussed, passionate about supporting the team to deliver the highest quality of care, and can work in a fast-paced environment, then this is the role for you.

You will have direct contact with people who have experienced the loss of a baby; parents, family members, friends and colleagues and healthcare professionals who are supporting them. Experience of working with service users and managing the sensitivity around this is desirable. You must be able to work with an empathetic approach and know that you would be comfortable in a bereavement care environment. SiMBA provides strong internal support through our onboarding processes and regular check ins and external supervision is also available.

If you are a team player who is able to engage with people at all levels, establishing relationships with all key stakeholders and has proven experience in administration support, then we want to hear from you.

Application notes

Bring your skills to an incredible team and make a real difference to families.

Full details of the role and package is available for download.

To apply, please send your CV and a cover letter illustrating how you meet the criteria, to

Sara Fitzsimmons, CEO at

If you would like an informal chat about the role, please get in touch at

We would welcome applications as soon as possible. All applications must be received by 5pm on Monday 22nd May. Interviews would take place the week of the 29th May.

We would ideally like the successful candidate to join us as soon as possible