Benefits Assistant
- Full time
- £26,665 – £33,873
- This post is has opportunity to be based at Link’s office in either Edinburgh, Falkirk, Bathgate, Cumbernauld or Paisley. Hybrid working is also available with this role.
- Closing 16th May 2023
- Advertised from 2nd May 2023
- Salary dependent on skills and experience. Monday to Friday, 09.00 - 17.00, Hybrid working available and Flexible working will be considered. Fixed Term to the end of March 2024 to cover a maternity leave.
Role
The Role
At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.
As part of a multi-skilled team, the Benefits Assistant will help us provide high-quality advice and support to our tenants. In this role you’ll work closely with our Welfare Rights Officers and Housing Officers to ensure that referrals are managed and progressed appropriately. With a focus on maximising income and reducing rent arrears, you’ll collaborate with our housing and money advice staff to provide tenants with budgeting support that minimises rent arrears and maximises rent collection.
As our Benefits Assistant, you’ll be responsible for assisting tenants who may be digitally challenged to manage their benefit and other claims. You’ll provide expert advice on Universal Credit and related legacy benefits, including Housing Benefits, Income Support, Employment and Support Allowance, Jobseeker’s Allowance, and Tax Credits. You’ll be able to do this by telephone or in the comfort of the tenant’s own home, providing a personalised and supportive service that really makes a difference.
The role offers flexibility, with a choice of office locations including Edinburgh, Bathgate, Falkirk, Paisley or Cumbernauld. While both and office-based and home working will be offered, a portion of the role involves working outside the office environment, so you must hold a current driver’s license and have your own transport during business hours.
About You
As a Benefits Assistant at our company, you’ll have the opportunity to work with a dedicated team of professionals who are committed to providing high-quality support and advice to our customers.
We’re looking for someone with a keen eye for detail, excellent organisational skills, and a strong customer service orientation. You’ll need to be able to work well in a fast-paced environment, handle multiple tasks simultaneously, and remain calm and professional under pressure. You’ll also need to have a good working knowledge of IT systems and be comfortable using a range of software applications.
If you’re ready to take on a challenging and rewarding role as a Benefits Assistant, we want to hear from you!
In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.
For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.
What’s in it for you?
As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.
As a Link employee, you'll likely benefit from the following:
• A generous starting annual leave entitlement of 35 days (inc. 6 public holidays), increasing to 40 days with length of service (pro-rated for part time employees)
• Employer pension contributions starting at 5% and rising to 9% depending on employee contributions
• Access to a death in service benefits scheme providing 4x salary
• Enhanced company sick and familial pay entitlements
• A Healthcare cash plan for employee and dependents to support health and wellbeing and discounts on shopping, restaurants, and other services.
• A free and confidential employee assistance program and services for employees and their immediate household dependants to support health, mental and financial well-being
• Access to a savings and borrowing scheme and much more!
For a full list of benefits available to employees, please see the following link - linkhousing.org.uk/what-we-do/work-for-us
You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional
Application notes
Closing Date: Midnight on Tuesday 16 May 2023.
Interview Date: Interviews are being held on Wednesday 24 May 2023 at Watling House in Falkirk.
How to Apply
To apply please visit our website
You must complete an application form to be considered for any of our vacancies but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password.
We can offer suitable alternative methods to apply if requested including although not exclusively; hard copy, Braille and audio. You can request these by emailing our Resourcing Team at jobs@linkhaltd.co.uk and detailing which format you would require.
Please note that CV's will not be considered.
Please note should an internal applicant be successful in applying for this position on either a seconded or permanent basis, they will move to the terms and conditions associated with the role for the duration of the time they are in post. The terms and conditions are outlined in the advert above, and in the job description.
Link is an equal opportunities employer and we welcome applications from all sectors of the community. Our offices are fully accessible to wheelchair users and we will interview all disabled candidates who meet the essential criteria.
Support Worker (Financial Inclusion)
- Full time
- £29,581
- Hybrid: Livingston, home and other locations in West Lothian.
- Closing 9th January 2026
CoWL are seeking a dedicated Support Worker to join our team, with a particular focus on financial inclusion. Funded by The Robertson Trust, this role aims to reduce financial inequalities experienced by unpaid carers and disabled people in West Lothian.
The successful candidate will:
- Help individuals access appropriate financial advice and support
- Promote financial wellbeing and resilience
- Provide general information, advice and guidance
- Support people to connect with the broader range of services offered by CoWL
This is a rewarding opportunity to make a real difference in people’s lives by supporting financial empowerment and inclusion.
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Ark Support Workers
- Full time or Part time
- up to £24,307
- On site: Within services across Scotland
- Closing 14th August 2026
Ark is a major provider of Housing, Care and Support to people with long term and enduring conditions such as learning disabilities, mental health issues, dementia and autism.
Ark supports people to live independently in their own homes providing everything from a few hours a week social and life admin support to 24/7 care supporting with personal care, medication, household tasks, attending appointments and leisure activities.
We have lots of opportunities across Scotland for our Support Worker roles. As we provide full training no previous is experience is required.
If you are enthusiastic about supporting people to live their best lives, then apply now to join our team!
Your main duties will include but not be limited to:
- Working with colleagues as part of an effective and efficient team to support vulnerable people.
- Communicate and work well with our supported people to provide individual care and maintain appropriate relationships.
- Being responsible in supporting individuals throughout the activities, giving positive feedback and encouragement.
- Updating and maintaining accurate records using a tablet on Arks Information Management system.
Previous experience of the following is an advantage but not essential as Ark will provide full training: Care Worker, Social worker, Home Carer, Case Worker, Care Assistant, Autism Support Worker, Personal Care Assistant , Social Care Worker.
View our job outline, find out what you working week could look like and hear from our current Support Workers on Arks website arkha.org.uk/work-with-us
Why Ark?
- No Previous Experience Required - Ark provide full training so no previous experience is required making our Support Worker roles the perfect place to start your career in Adult Social Care.
- Get a qualification while you work - Ark fully fund your SVQ2 in Health & Social Care which you complete with the support of our in house SVQ team.
- Employee Discounts - Employee Discounts Portal with 1000s of discounts on your favourite brands including Supermarkets, Cinema Tickets, Gym Membership and Holidays.
- Career Progression -Over 75% of all Managers within Care & Support have been promoted internally.
- Employee Assistance Program - Arks Employee Assistance program (EAP) gives all employees access to counselling sessions. There is also support available through weekly webinars and the EAP Website & App.
- Contracted hours to suit you-We have Full-time, Part-time and Relief Support Worker roles available at our services throughout Scotland.
In return for your valuable contribution, Ark will also offer you:
- Up to 36 days paid holiday per year pro rata
- 4% Contributory pension scheme
- Cycle to Work Scheme
- Fully funded PVG & 1st year SSSC registration paid by Ark
Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported peoples lives, helping them to achieve their dreams.
Ark would love to hear from you whether you are an experienced Support Worker or new to Social Care.
Technical Support Engineer
- Full time
- £33,098 – £36,775
- Hybrid: Glasgow or Edinburgh, with the option to work from home for some of the working week.
- Closing 23rd December 2025
Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?
We’re looking for an experienced Technical Support Engineer to join our dynamic IT team. This is a key role in ensuring the smooth operation of systems and applications, providing expert support across networks, servers, cloud services, desktops, and more. You’ll also play a vital part in delivering our Managed IT service for the voluntary sector, offering remote and on-site support to our partners.
Your expertise and strong communication skills will be crucial in delivering technical assistance while maintaining a customer-focused approach that aligns with our values and service standards.
Join us and be part of a team committed to making a difference in the IT landscape of the voluntary sector.
Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot
SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.
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Admin & Communications Assistant
- Part time
- £23,820 pro-rata
- On site: Linlithgow
- Closing 9th January 2026
St John’s Church, Linlithgow, is looking for an organised and creative Admin & Communications Assistant to support the smooth running of our church life and help us communicate effectively with our congregation and local community.
Working closely with the Office & Operations Manager and the Services, Comms & Media Lead you will provide practical administrative and communications support. This is a great opportunity for someone who enjoys working with people, has good administrative skills, and is confident with digital tools and communication platforms.
Key Responsibilities
- Handling general enquiries and supporting day-to-day administration
- Preparing service sheets, notices and other documents
- Updating the website, Facebook and ChurchSuite
- Creating weekly service slides and e-newsletters
- Supporting preparations for services and church events
About You
- Friendly, organised and able to work on your own initiative
- Confident using IT, digital tools and Canva (or similar software)
- Comfortable communicating with a wide range of people
- Supportive of the values and beliefs of St John’s Church
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