Who we are

We are Healthy n Happy Community Development Trust, an award-winning charity & community owned organisation governed by local people, where all of our work is directed by local priorities. All of what

we offer supports & enables local people to make positive changes in their lives & their local communities. From building confidence & self-esteem, to boosting skills & relationships, to getting more involved in their local neighbourhood & becoming more responsible for their own health & wellbeing.

Our key purpose is to tackle disadvantage & improve lives and communities so they are thriving, resilient & healthy.

We are guided by three guiding principles & frameworks. These are Community Development, the Social Model of Health & the Five Ways to Wellbeing.

What we do

We aim to work with local residents, groups & organisations to make Cambuslang & Rutherglen the healthiest & happiest places to live in Scotland.

Since 2015, we have helped local residents, groups & organisations lever over £2million direct investment to their local community.

Our work is recognised locally, regionally, nationally & internationally.

About You

• You will want to take your drive, energy, skills & inspiration & invest them in an organisation that has the health & wellbeing of people & communities at the heart of everything we do.
• You will have experience in providing energy advice and advocacy to households and have experience of advocating on behalf of vulnerable households
• You will have strong community engagement experience and excellent people skills, leadership and co-ordination experience
• You will be able to demonstrate skills & experience in leadership & resource management including people & financial management, partnership working & personal impact.

Person specifications

As part of the People and Communities Team you will be/have;

• City & Guilds Energy Awareness L3 or equivalent (this can be provided for the successful candidate)
• Experience in delivering face to face advice, providing fuel advocacy support & advice
• Up to date knowledge & understanding across all areas of energy advice provision
• Understanding of the issues facing deprived communities
• Up to date knowledge & understanding across all areas of wider advice provision (welfare/employability)
• Ability to foster collective working between organisations, building & maintaining relationships with strategic partners & external organisations
• Excellent verbal, written, communication & presentation skills
• Good IT skills, experienced in windows software packages & social media
• Excellent organisations skills & the ability to manage workload, set priorities & meet deadlines
• Strong interpersonal skills along with the ability to deal with a diverse range of people
• Ability to deal with information in a confidential manner responding with sensitivity to the opinions of others
• An established track record delivering person centred energy advice and/or advocacy support
• Experience of successful project delivery within the voluntary/social enterprise sector
• Project management including liaising with funders, reporting & budget management
• Experience of working across different sectors & developing links with other agencies
• Experience of contributing effectively as a team member
• Experience of using evaluation & monitoring tools & techniques
• Delivery of effective marketing & communication to promote the project
• Experience of report writing, an ability to maintain records & produce clear written and oral reports
• Ability to demonstrate an active commitment towards equal opportunities & anti- discriminatory practice
• Ability think clearly, inspire & motivate others
• Personal resilience, self-awareness & a willingness to learn & adapt
• Ability to work evening & weekends on a flexible basis (with time off in lieu)

The ALLIANCE is excited to be recruiting a Senior Development Officer – Integration.

The Senior Development Officer role will work to deliver the strategic aims of the ALLIANCE. This includes an emphasis on the voice of lived experience, person-centredness and human rights. The ALLIANCE will be working with an increased focus on Health and Social Care Integration, the National Care Service, human rights incorporation and SNAP 2, and the National Performance Framework. The post holder will:

• Enhance the capacity of different stakeholders to engage with and contribute to health and social care integration with a focus on third sector and people with lived experience of accessing health and social care.
• Facilitate connections across the third sector.
• Enhance opportunities for peer learning, reflective practice and outcomes focused activity across the third sector and for the involvement of people with lived experience in shaping integrated health and social care in Scotland.

The successful candidate for this role should have:

• Educated to degree level or equivalent through experience
• Experience of relationship building and partnership working
• Excellent communication skills including report writing and delivering presentations
• Good leadership and organisational skills
• IT skills in word processing, email, internet, databases and presentations
• Experience of carrying out social research and consultation
• Experience of organising and facilitating workshops, groups and events
• Excellent networking, relationship building and information management skills
• Understanding and commitment to: equal opportunities; non-discrimination; and the principle of people being the experts in their own lives and being at the heart of policy, support and services
• Good understanding of data protection

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave (equivalent of 30 days)
• 91 hours of public holidays (equivalent of 13 days) that can be taken flexibly
• Additional leave between Christmas and New Year
• Contributory pension scheme
• Open to flexible working (formal and informal)
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Time off in lieu
• Cycle Scheme
• Carer Positive Employer

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.

Working for a Member of the Scottish Parliament (MSP)

Mark Ruskell MSP is looking for a Casework Coordinator to join his team based in Mid Scotland and Fife.

MSPs are employers in their own right. Under their employment, you will become part of a team supporting them in carrying out their duties. You'll work in a dynamic and fast paced environment to provide an outstanding service for constituents.

Responsibilities

• Supporting with keeping casework up to date and responding to public enquiries.
  • Keeping cases up to date by tracking, logging, and recognising when to escalate issues within team.
  • Meeting constituents on a wide range of issues, including those of a sensitive nature and escalating accordingly.
  • Supporting the Head of Office to investigate patterns of enquiries and produce casework reports.

• Assisting the broader regional team by attending visits, monitoring local issues and media coverage on my behalf.
  • Corresponding with constituents and local campaign groups.
  • Preparing and delivering regular briefings and updates on regional issues to Mark and the broader team.
  • Supporting Mark on visits across the Mid Scotland & Fife Region.
  • Monitoring local and regional media trends.

• Supporting with general regional office administration and acting as front of office for enquiries.
  • Responding to all regional correspondence while professionally managing each enquiry within agreed timescale
  • Building and maintaining relationships with regional organisations, stakeholders, and groups as required.
  • Drafting written correspondence such as letters, requests for information and parliamentary questions and motions.

• Reviewing constituent records and documentation in line with casework GDPR requirements.
  • Ensuring casework filing systems, both electronic and manual, are kept up-to-date in line with GDPR requirements.
  • Ensuring broader administrative and secretarial support is provided.

About You

Requirements

• Have experience of providing professional advice and/or advocacy support in a work or voluntary setting.
• Have the ability to foster good working relationships with a wider variety of stakeholders.
• Be a proactive problem solver with the motivation and resilience to adapt and deal with challenges and find solutions.
• Have excellent written, verbal and IT skills with accurate attention to detail.
• Have a flexible and adaptable approach, being able to use good judgement and work on own initiative.
• Be well organised with the ability to prioritise competing workloads.
• Be patient and sensitive while remaining objective and open minded.
• Be comfortable being in a front facing role explaining regulations such as GDPR to the general public.
• Be acutely aware of the responsibility of representing those unable to do so themselves in certain situations.
• Have a natural interest in helping people with a curiosity to probe for further information where required.
• Have an interest in politics and the Mid Scotland and Fife region.