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- Advertised from 9th January 2023
- Fixed term contract until 8th December 2023
- + excellent benefits
Role
Do you have experience of telephone advice work with a specific interest in housing law, welfare benefits and debt? Would you like to use those skills to help people struggling with bad housing or homelessness to find solutions? Then join Shelter Scotland as a Helpline Adviser and you could soon be providing vital advice to clients across Scotland.
About Shelter Scotland A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
Shelter Scotland provides a free telephone and online helpline providing housing advice to over 25,000 people across Scotland each year. You’ll be joining a team delivering a telephone, digital and email advice service to people experiencing a range of housing problems. This will involve carrying out initial fact finding interviews to identify and agree clients’ needs and giving advice on all areas of housing cases, for which you will be given support and training should you need it. We’ll also rely on you to enter details onto our CRM system accurately and punctually.
About you
We’re looking for people who are resilient enough to cope in a challenging environment but who can empathise with our clients and help them navigate their way through the system. You’ll have good listening skills that will enable you to get to the root of clients’ underlying needs, a proactive, results-driven approach and the ability to contribute new ideas and approaches. Proficiency using Microsoft Office applications such as Word, Excel, email and the internet is also essential.
Benefits We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.
To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Application notes
To find out more and apply please visit our website
**Closing date: 23rd of January 23.30pm (**Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible)
Community Gardener
- Part time
- £25,101 – £27,907 pro-rata
- On site: Linburn Walled Garden, Wilkieston, West Lothian
- Closing 13th January 2025
Are you a skilled gardener who wants to contribute to creating a nurturing garden environment for veterans and their families? Do you have experience supporting people who may have experienced mental health difficulties, and delivering group activities or workshops?
If so, this could be the role for you!
About Linburn Walled Garden
The Linburn Walled Garden sits in the grounds of Sight Scotland Veterans in Wilkieston, West Lothian. At the garden, we focus on growing food, skills, and community. This half acre garden offers a place where veterans and their families can connect, learn new skills, and benefit from activities which promote positive relationships.
About the role
The Community Gardener will support the coordination and facilitation of family events and workshops hosted in the walled garden for veterans, their families and Scotland’s Veterans’ Wellbeing Alliance partners. The post-holder will also support the planning and maintenance of the walled garden. The main responsibilities for the role include:
- Support the year-round maintenance of the walled garden
- Provide informal support to veterans and their families who visit the walled garden
- Co-facilitate groups, workshops and events, including family open days
- Support volunteers to carry out various gardening activities
The role will work primarily during the day on weekdays, although some weekend work will be required.
The post is currently funded until September 2026 with hope to extend beyond this date.
About You
You’ll be an experienced gardener with an interest in supporting others to enjoy the benefits of gardening and the outdoors. You should also have:
- Great relationship building skills
- Experience in maintaining a garden throughout the seasons
- Experience co-facilitating groups, workshops and events
- Experience supporting people who may have experienced trauma
How we’ll support you
We’ll encourage you to be creative and innovative, and to take a pragmatic approach to planning and implementing new initiatives. You’ll have passionate people around you and a supportive manager. You’ll also have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
About Cyrenians
At Cyrenians we tackle the causes and consequences of homelessness by taking a Public Health Approach to Homelessness Prevention. We take a values-led and relationships-based approach to delivering all our services. Read more about our impact and our values.
Youth Housing Hub Co-ordinator
- Full time
- £28,487 – £32,081
- Hybrid: Glasgow with some home working
- Closing 16th January 2025
Rock Trust are delighted to offer a new position of Youth Housing Hub Coordinator in Glasgow, thanks to funding from the National Lottery Fund.
The service will provide support and advice to young people to prevent homelessness. Where homelessness cannot be avoided, services will ensure it is rare, brief, and non-recurring by assisting young people to establish appropriate professional and other supportive networks, to support a successful transition to permanent, independent accommodation.
The role is an exciting opportunity for the right candidate to coordinate a comprehensive one-stop support shop for young homeless people and those at risk of homelessness aged 16 to 25 years old by providing access to essential services and information across areas such as health education and other key support needs.
As HUB Coordinator, you will be responsible for establishing, managing, and developing the HUB to effectively meet the needs of the young people accessing its services. You will oversee the delivery of support services foster partnerships with external agencies, guide staff, and ensure the HUB operates smoothly and efficiently.
Key Responsibilities:
• Leading on the setup and development of the HUB, including establishing processes and resources.
• Ensuring the HUB provides effective, person-centred support to young people.
• Building and maintaining strong partnerships with external agencies concerning young people's support needs within the HUB
• Overseeing the assessment process and development of the service
• Monitoring the HUB's performance, reporting on key outcomes, and ensuring compliance with all policies and safeguarding practices.
• Managing budget and resources to deliver cost-effective services.
• Promoting a safe, inclusive, and welcoming environment for young people and staff.
• Developing and implementing strategies to ensure the HUB meets the needs of its users and adapts to emerging challenges.
• Acting as a key advocate for young homeless people and raising awareness of the HUB’s services in the community.
What We Are Looking For:
• Proven experience of working in support services, ideally for young people or vulnerable groups.
• Experience in service development, including setting up a new project/programme.
• Knowledge of homelessness issues, including safeguarding, and housing legislation.
• Ability to build effective partnerships with external agencies and stakeholders.
• Excellent communication, organisational, and problem-solving skills.
• A compassionate, non-judgmental approach and a passion for supporting young people.
• Budget management experience and a focus on delivering quality, outcomes-based services.
Why Join Us?
• A unique opportunity to set up and lead a vital service for young homeless people.
• Make a meaningful and lasting impact in the lives of young people.
• Work within a supportive and innovative organisation.
• Competitive salary and benefits package.
• Opportunities for professional development and career progression.
Join Our Board of Trustees
Step Up, Speak Out, and Lead Change: Become a Trustee with Ross-shire Women’s Aid!
Ross-shire Women’s Aid has been providing vital support services for individuals experiencing domestic abuse throughout the region for over 40 years. Our mission is to create a society where domestic abuse is eliminated. We offer practical and emotional assistance, secure refuge accommodation, and essential information to women, children, and young people. Additionally, we are dedicated to raising awareness about the widespread impact of domestic abuse in our communities. We work collaboratively with our network towards a shared vision of Scotland where domestic abuse is not tolerated.
Are you ready to make a powerful impact in the fight against violence towards women and children? Do you believe in equality, empowerment, and creating a brighter future for everyone? This is YOUR chance to step into a leadership role that transforms lives and advances feminist principles at the heart of change.
Ross-shire Women’s Aid is looking for extraordinary individuals to join our Board of Trustees. This isn’t just an opportunity—it’s a call to action for those who want to drive real, meaningful change and support some of the most vital work happening in Scotland today.
Who we are looking for
• A commitment to feminist principles, and ending violence against women
• Sound independent judgement
• A collaborative team worker
• The ability to think creatively and problem solve, responding positively to change
• Active contribution towards strategic planning activities
Why You Should Join Us
Create Impact: Shape the strategic direction of an organization dedicated to ending violence and uplifting women and children in our community.
Grow & Thrive: Gain access to unparalleled training in feminist governance, strategic leadership, and building anti-racist and inclusive practices.
Inspire Change: Work with a team of bold, forward-thinking women committed to tackling challenges and driving solutions.
Leave Your Legacy: Contribute your ideas, skills, and experience to a cause that makes a tangible difference.
What’s Involved?
Play a key role in shaping our strategy, policies, and governance.
Attend quarterly Board meetings and our Annual General Meeting to collaborate with other passionate trustees.
Join short-term working groups to tackle impactful projects like fundraising strategies, organizational impact, and team engagement.
Stay connected via email and online meetings, ensuring flexibility for your busy schedule.
What You’ll Gain:
The chance to be part of a movement committed to equality and justice for women.
Opportunities to connect with inspiring women from diverse backgrounds, sharing knowledge and experiences.
Hands-on experience in leadership and governance, with access to top-tier training and resources.
Full reimbursement for any expenses, including travel, so you can focus on what matters most: making a difference.
Your Voice Matters. Your Leadership Counts.
This is more than a role—it’s a platform to drive change, inspire hope, and shape a future free from violence and inequality.
Assistant Key Worker
- Part time
- £23,360 – £24,738 pro-rata
- On site: Crighton Place Community, Leith, Edinburgh
- Closing 6th January 2025
Come and join the team at Cyrenians Communities.
Are you passionate about working with people in a person-centered way? Do you want to work in a small team making a big difference in people’s lives? Do you want to work somewhere which ensures that the voice of those with lived experience and staff working in front line roles is central to decision making?
If so, then our Assistant Key worker role may be made for you.
About Crighton Place
Located in Leith, Crighton Place provides supported accommodation and mental health support for up to four people as they make the transition from hospital care back into the community. Our Community model is based on Cyrenians core values, prioritising trusted relationships and putting the person at the heart of the decisions which matter most to them.
About the role
The Assistant Keyworker will work alongside Keyworkers to provide support to individuals living in the community and create a healthy and safe household for the community. The main responsibilities for the role include:
- Supporting our residents with household chores including cooking and cleaning
- Administer medication to residents (training will be provided)
- Ensure all community members are involved in planning and development of the service
About You
As a committed, compassionate and reliable member of the team, you’ll be able to develop trusted relationships with those we support and with your colleagues and be an encouraging presence but able to work at the pace of the individual.
You will be joining a small team of staff committed to the highest quality of care and support and always striving to do develop further. This means there will be great opportunities for you to both learn and develop, while sharing your skills and experiences.
The shift pattern for this role will be Monday, Saturday and Sunday.
How we’ll support you
You’ll be joining an experienced and knowledgeable team who will give you full training on all aspects of your role. You’ll also have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
About us
At Cyrenians we tackle the causes and consequences of homelessness. We understand that there are many routes into homelessness, and that there is no ‘one size fits all’ approach to supporting people towards more positive and stable futures. That’s why all our work is values-led and relationships-based.
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