About Us

Oliver Gill was diagnosed with a very rare and aggressive form of cancer at just a few days old, and despite smiling his way through intensive chemotherapy passed away at 24 weeks old. LoveOliver was started on his parents’ laptop with donations from friends and family.

Today, LoveOliver reaches every family in Scotland with a child diagnosed with cancer, providing practical, financial and emotional support along with the hope of gentler treatments and ultimately a cure, through investment inground-breaking research. LoveOliver has its own children’s charity shop in Glenrothes and was recently gifted the incredible Hub drop-in centre near Edinburgh’s Royal Hospital for Children & Young People, as well as continuing to provide meals, thermometers and financial grants to every Scottish family impacted by childhood cancer.

As LoveOliver has grown so has our ambition, and we are expanding our small team to help us move forward at this exciting time for the organisation. Help us realise our vision of a country in which every family with a child diagnosed with cancer knows there is hope of a cure and that they will have support on their cancer journey.

The Role

This is a new and exciting opportunity to lead on operational, financial and strategic management oft he Hub and Shop on a day-to-day basis, including direct service delivery at both locations and line management of the Shop and Hub teams. The Operations Manager will complement the work of the Charity Manager in ensuring our people are well equipped and supported in their roles, and our systems are effective, efficient and compliant. We are seeking a candidate who is compassionate, collaborative, practical and solutions-focused to help us manage the nuts and bolts of the organisation as well as connecting with the children and families we support. Our ideal candidate will be a strong team player and experienced people manager, able to build relationships with staff, volunteers and families as well as develop and manage operational systems and finances. The Operations Manager will be key to our organisational development, strengthening and streamlining our existing systems and building resilience to enable future growth, aiding the Charity Manager in strategic leadership and supporting our small workforce.

About Us

Oliver Gill was diagnosed with a very rare and aggressive form of cancer at just a few days old, and despite smiling his way through intensive chemotherapy passed away at 24 weeks old. LoveOliver was started on his parents’ laptop with donations from friends and family. Today, LoveOliver reaches every family in Scotland with a child diagnosed with cancer, providing practical, financial and emotional support along with the hope of gentler treatments and ultimately a cure, through investment in ground-breaking research. LoveOliver has its own children’s charity shop in Glenrothes and was recently gifted the incredible Hub drop-in centre near Edinburgh’s Royal Hospital for Children & Young People, as well as continuing to provide meals, thermometers and financial grants to every Scottish family impacted by childhood cancer. As LoveOliver has grown so has our ambition, and we are expanding our small team to help us move forward at this exciting time for the organisation. Help us realise our vision of a country in which every family with a child diagnosed with cancer knows there is hope of a cure and that they will have support on their cancer journey

The Role

Due to retirement we are recruiting a Hub Coordinator to organise the small but incredible team of volunteers at The Hub, with support from the new Operations Manager. LoveOliver has run a drop-in café at The Hub since 2022, and having recently taken on the entire building this is an exciting time to be joining the service as we seek to expand our offering for children and families. We are seeking a candidate who is compassionate, creative and organised, to help us support children and families on their cancer journey, from diagnosis to treatment and beyond. Our ideal candidate will have good organisational skills to manage rotas and food stocks, and crucially will be able to build relationships with families, volunteers and partners such as hospital staff, social workers and other charities offering support through The Hub. The Hub Coordinator will also be key to developing our service provision at The Hub, working closely with families to identify further support and activity opportunities and then collaborating with our staff and volunteers to make things happen.

About Us

School of Hard Knocks (SOHK) is a registered charity in the UK that supports young people from economically disadvantaged areas who are struggling to thrive in mainstream secondary education. There are two typical profiles of SOHK participants: Those who present as disruptive in school and those who are socially withdrawn, because of ‘Social, Emotional Learning’ (SEL) needs. By fostering an environment of genuine acceptance - and through the use of rugby related activity, personal development group sessions and specialist one-to-one support - we help our young people to thrive in school and find meaning and purpose to life.

Overview

SOHK has recently launched an ambitious new strategy to accelerate the charity’s growth and maximise impact over the next five years. We aspire to reach and support more young people at a pivotal stage in their adolescence, empowering them to unlock their potential.

To achieve this, we need to broaden our audience, inspire more supporters to become donors, and enhance how we communicate with our existing stakeholders; from course participants and educators to prospective corporate partners, fundraisers, and donors. Our marketing and communications assistant plays a vital role in that.

This is an exciting opportunity for someone creative, organised, and purpose-driven to join our Fundraising & Communications team. You’ll play a key role in boosting brand engagement and awareness, supporting fundraising activities, and producing compelling content across a range of channels.

With strong support for learning and development, this role is perfect for someone looking to build a career in communications, marketing, and fundraising while making a meaningful impact within a supportive and passionate team.

Key Responsibilities

Content Creation & Digital Presence

• Maintain and execute a content calendar with key dates.
• Draft high-quality, engaging social media content, web content, blogs, and newsletters.
• Help produce creative assets (graphics, short videos/reels, reports).
• Keep our website and social channels up-to-date and informative.
• Support the development of compelling case studies with photos/audio.
• Ensure communications are consistently on-brand, clear and concise.

Brand Awareness & Campaigns

• Assist in delivering marketing campaigns and events to raise SOHK’s profile.
• Identify ways to leverage social channels and increase engagement across LinkedIn, Instagram, Facebook, YouTube.
• Monitor performance of content and campaigns.

Fundraising & Supporter Engagement

• Draft fundraising and supporter communications (emails, newsletters, thank-you correspondence).
• Support fundraisers and maintain engagement.
• Help create fundraising packs and promotional materials.
• Provide some logistical support for fundraising events.

Data Management & Research

• Update and maintain fundraising CRM/database (training provided).
• Organise and maintain photos, consent records and media files.
• Assist in prepping data reports and impact metrics for management and board meetings.

Person Specification

Skills & Experience

• Experience in a communications role (desirable)
• Educated to higher education level or have relevant work experience
• Excellent written and verbal communications skills
• Good organisational and time-management abilities
• Experience of creating digital and social media content.
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook and various social media platforms and digital tools (e.g. Canva, Office365, Mailchimp)
• Basic video editing skills (desirable).

Person Specification

• Highly driven and passionate about contributing to SOHK’s mission and delivering on our ambitious 5-year strategy
• Creative, enthusiastic, and confident in using storytelling and digital engagement to connect with audiences
• Excellent communicator with the ability to tailor messages for different platforms and audiences
• Highly organised with strong attention to detail
• Proactive and process-driven, with the ability to improve and develop existing systems
• Able to manage multiple tasks effectively
• A team-player with have a growth mindset, always open to feedback, learning and new challenges.

Terms of Appointment

• This is a permanent, part-time position (3 days per week), with a start date of June 2025.
• The salary is £29,250 pro rata.
• You will receive 19 days annual leave (pro rata) entitlement plus Bank Holidays and the working days between Christmas and New Year.
• This is a hybrid role but will require travel to the office in Edinburgh once a week. Some other travel may be required for events etc.
• SOHK offers flexible working hours where possible, to support work-life balance.
• All staff are required to attend our annual 3-day UK staff conference in August.
• The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check, and the offer of employment will be subject to satisfactory references.

About the Candidate

Scran Academy is an Edinburgh youth work charity, supporting young people facing poverty and trauma to succeed through our innovative education and employment programmes.

We exist to alleviate poverty and provide opportunities for all young people, no matter their background or barrier. How we do this by creating real-life experiences and positive adult relationships in professional kitchen settings that help shine a light on the strengths and aspirations of young people.

We’re currently looking for a talented, experienced hospitality professional to join the frontline team in our exciting new café site at the Royal Hospital for Children and Young People.

The successful candidate will be an experienced customer service professional; a talented and welcoming host with excellent communication skills and a track record of coordinating smooth front of house operations. They will be instinctively organised and process-driven, and demonstrate experience of meticulous due diligence.

They will also be deeply passionate about maximising the potential of all young people, and be ready to maintain a professional environment that supports and welcomes young people with diverse backgrounds and unmet needs. Our Front of House Lead will therefore be ready to inspire and be inspired by young people. Working with placements on our employability programme will be part of the fabric of the job, supporting many in what might be their first professional environment, so compassion, patience and a non-judgemental approach are essentials.

About the Role

This is not your average Front of House role. This is an exciting opportunity to shape our flagship employability café within the NHS Royal Hospital for Children and Young People, supporting young people to thrive in a professional catering environment. This role sits at the heart of our dynamic charity, and is critical to delivering both strong business outcomes and meaningful social impact.

The role is an operational lead in our newly opening café at the Royal Hospital for Children and Young People, leading customer service by providing a warm welcome and positive atmosphere for customers and workers alike. The role will be of critical support to the Kitchen Manager in ensuring compliance and logistics are maintained to the very highest standards of hygiene and due diligence, and that the café is seamlessly integrated with building operations.

Communicating the impact and stories of the café will be an important function of this role, and social media and building communications will sit in the Front of House lead remit.

This role is also central to maintaining the function of the café and kitchen as a learning and employment environment for vulnerable young people. A core part of the work will therefore be the delivery of supportive in-work training and activity, providing young people with professional skills and confidence.

The role will provide day-to-day supervisory support for the front of house team, and will be supported by experienced Scran catering staff who will assist on-site for the initial weeks after opening. Full operational and pedagogical training will be provided through a thorough induction process to ensure the post holder is equipped to succeed in this impactful and rewarding role.

This role embodies our values: We Love, We Trust, We Unite and We Lead:

We Love – the successful candidate will nurture young people. They will care deeply and see all behaviour as communication that deserves a dignified response. They will be non-judgemental and take a trauma-informed approach.

We Trust – the successful candidate will believe in the potential of young people. They will trust them to be the expert of their own life and circumstance. They will support young people to take responsible steps in learning, work and life.

We Unite – the successful candidate will courageously bring young people together. They will aim to create safe spaces where stepping outside comfort zones is supported and encouraged.

We Lead – the successful candidate will see all young people as leaders in their own lives. They will be ready to both lead and be led by young people. They will listen and provide a platform for young people to lead their learning and thrive.