This vacancy has now closed

Top job! Service Manager

  • Full time
  • £37,882 – £43,363
  • East Lothian
  • Closing 5th December 2022

  • Advertised from 18th November 2022
  • CFS22/80


So why are we looking for a new Service Manager

We have a long history of working with children and families and partners in East Lothian. Children 1st along with our partner East Lothian Council share a determination to act upon the recommendations from The Independent Care Review and deliver The Promise to children and young people. We are also determined that the full incorporation of the UNCRC means that children will have their rights respected in all areas of their lives and will have a real say in the way they are supported.

This is an eclectic and exciting opportunity for an experienced Manager. Our Service in East Lothian delivers a number of contracts in collaboration with a range of Partners. Our activities includes Early Help and Whole Family Support, Money Advice and Employability advice and support, School Based Support, support for kinship families and children and Family Group Decision Making.

We are looking for an enthusiastic Service Manager who can help meet the holistic needs of children, young people and their families who require support. Our Service supports families in a variety of ways to help ensure that their children can thrive. Our families require a service that is flexible and responsive to their needs and that can help them with challenges they face such as trauma, poverty and unstable family life.

What kind of person will make a great Service Manager for Children 1st?

  • has experience of keeping children safe in their own families
  • shares Children 1st belief in the rights of children, young people and families to be heard and have their views taken seriously. Someone who can ensure that the child and family have their voices heard and considered in decision making.
  • can work autonomously and develop good, strong working relationships with colleagues from a wide range of partner Agencies and confidently develop our work with families and East Lothian Council.
  • can help assess the child’s immediate safety and care needs and ensure children, young people and families receive timely, appropriate support.
  • can lead the whole Team and sub teams in delivering high quality support to children and families.
  • champions participation to ensure that the experience of children and families contribute to our Service learning and evaluation.
  • shares the Children 1st vision for holistic, rights based, trauma informed, whole family support that is developed and enhanced by children and families participation and influence.

What kind of leader will you be?

Knowing our ambition for children, you will be someone who is:

  • resilient, skilled and knowledgeable who wants to transform systems as well as children’s lives
  • able to build great partnerships and to manage and contribute to courageous conversations
  • able to understand, predict and adapt to the landscape
  • bringing considerable operational service experience
  • a cool head and clear minded at times of pressure
  • strategic in decisions and planning and can manage complexity
  • inspiring colleagues and teams to be even better
  • an amazing ambassador for children and Children 1st

Above all else, the most important thing to us is that you are someone who will do the right thing for children and their families at every turn.


You will be based in one of the local community hubs in Musselburgh, East Lothian and will travel to connect with colleagues and partners across East Lothian and with Children 1st colleagues in other parts of the organisation.

Salary, Conditions, Pension

We will offer you a competitive salary, generous annual leave entitlement (40 days inclusive of 9 public holidays), flexible working opportunities and a contributory pension scheme.

Further Information

This is a permanent, full time post of 35 hours per week, with flexibility for travel.

Application notes

This is a permanent, full time post of 35 hours per week, with flexibility for travel.

Closing date: Monday 5 December 2022 at noon. It is anticipated that Interviews will take place week commencing 12 December 2022.

To apply, please visit

Children1st has a long tradition of valuing and involving sessional and volunteer workers. To find out more about volunteering with us, please visit our website.

The selection process will include seeking PVG Scheme/Disclosure information.

Children 1st is the working name of the Royal Scottish Society for Prevention of Cruelty to Children. Registered Charity No: SC 016092