Victim Support Scotland – Empowering People Affected by Crime. We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
What is the role
This is an exciting opportunity to join our team as a National Support Centre Supervisor, working 27 hours per week.
You will be responsible for a team of volunteers delivering, implementing and evaluating the nationwide support centre function across VSS. Support at VSS should be provided effectively and efficiently across the organisation, providing exactly the information our victims and witnesses, our service users, need, in the form they want, when they need it.
Proving a supportive experience to service users, you will work to ensure that all options of support and new support initiatives will be based on service user’s insights. Alongside your colleagues, you will be responsible for all aspects of a volunteer’s engagement within the Support Centre including their recruitment, induction, learning and development, ongoing performance management and support. You will ensure that volunteers are supported, knowledgeable and capable to deliver the support that meets service user’s needs.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
What you’ll need to be successful
Qualifications
Skills / Abilities
Experience
Knowledge
Behaviours
Closing date – 5pm 20th October 2022
Interview date - Panel Interviews will take place at Granite House, 31-33 Stockwell St, Glasgow G1 4RZ on 28th October 2022.
Please note - This post will be subject to a Basic Disclosure Scotland check, references, and proof that you have the right to work indefinitely in the UK.
To find out more and to apply, please visit our website.