Join us as an Operations Manager in East Dunbartonshire.

Our team in East Dunbartonshire is recruiting for an Operations Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

Job Description

We are looking for a driven, dynamic & compassionate individual to lead our East Dunbartonshire Young People & Family Service. Our service provides free, confidential support to Young People and Families who are affected by their own or a loved ones substance use. We deliver a wide range of interventions including one to one support sessions, structured group-work, wellbeing activities. We can also provide in-house Cognitive Behavioural Therapy.

You will strive to work collaboratively with partners and local communities, ensuring that we are as accessible as possible and that we deliver trauma informed support with the principles of a Recovery Oriented System of Care at the heart of all that we do. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go. An SVQ Level 4 in Social Services and Health care & driving licence would be desirable for this post.

This is a permanent, full-time role working 37.5 hours per week between Monday - Friday 9am to 5pm, with some evening and weekend flexibility as required. The salary for this position is £29,272.60 per annum.

Company Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Essential Skills

The most important thing you can bring to this role is clear and inspirational leadership. We’re open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We’re most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You’ll have the support of a Head of Service Delivery and a wider team of experienced and dedicated stakeholders across the organisation.

If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application.

You should have:

• Experience in drug and alcohol support services, or in an equivalent social care setting
• A proven track record of managing and supervising others
• Experience working with vulnerable people (Young People and Adults)
• SVQ Level 4 in Social Services and Health care (or be willing to complete this)
• Experience of partnership working and within multidisciplinary teams
• Experience of working within community based services
• Ability to develop and lead a cohesive team
• Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
• Strong communication skills, both verbal and written

About Us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that’s right for them.

Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.

We have an exciting opportunity for a skilled, self-motivated finance professional to join our long-standing charity and take the lead on our finance function. This role is ideal for a highly capable individual with strong accounting or finance expertise who thrives in a nurturing team environment and is eager to make a meaningful impact and contribution to a community focused organisation.

As Finance Manager you will oversee all aspects of financial operations, ensuring the accuracy and integrity of our financial data and reporting. Your responsibilities will include managing day-to-day finance activities, preparing fully accrued monthly management accounts for the board, and producing a trial balance with supporting evidence for the annual audit. You will also collaborate with external auditors to meet reporting requirements.

Additionally, you will collate payroll to issue to our external payroll provider, oversee pension contributions, and contribute to HR systems and records. You will work closely with the Chief Executive Officer and the Board of Trustees to ensure effective credit control and financial administration.

As a community based, people focused organisation we prioritise wellbeing and professional development of our team. Staff are given a ‘winter wellbeing’ day to use as they wish over the autumn/winter months, in addition to a generous annual leave allocation of 28 days plus 12 days public holidays (pro rata’d) which increases with service.

Staff have access to our Employee Assistance Programme (EAP), regular support and supervision and a collegiate working environment where staff voice and contributions are valued.

If you have the expertise and drive to excel in this role, we would love to hear from you!

Are you motivated by the power of strong financial systems to support meaningful social change? Do you take pride in accuracy, clarity and well-organised processes that help an organisation thrive? MCR Pathways is looking for a diligent and proactive Finance Assistant to join our friendly and dedicated Finance team in Glasgow.

About the Role:

This role sits at the heart of our financial operations, ensuring we can continue delivering life-changing mentoring support to young people across the UK. As Finance Assistant, you will play a key part in maintaining accurate financial records, supporting smooth transactional processes, and ensuring the integrity of the data we rely on to make informed decisions.

Working closely with our Finance Director and Finance Manager, you will help keep our systems running efficiently, supporting both day-to-day activity and the wider mission of the organisation.

Key responsibilities:

• Ensure all invoices and expenses submitted through Dext are accurate before publishing to Xero, resolving any discrepancies and confirming correct coding and tax treatment.
• Complete regular bank reconciliations in Xero, matching transactions and promptly investigating variances.
• Keep supplier and customer contact records in Xero accurate and up to date.
• Prepare and set up payment batches for approval, ensuring invoices are correctly coded, authorised and processed in line with internal procedures.

About you:

• Experience working with Dext and Xero and online expense management systems.
• Confident handling day-to-day financial processes.
• Organised, with an eye for detail and accuracy, you take pride in keeping data clean, reliable and easy to navigate.
• Comfortable following established processes but also able to improve or update them when needed.
• You enjoy solving problems and can work independently, managing your workload efficiently and proactively.
• You communicate clearly and professionally, and you work well with others across different teams.

About MCR Pathways:

MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as South East and North East England. We are committed to helping young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits of working for MCR Pathways include: 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday, Living Pensions Employer, Life Assurance - 4 x salary.