Victim Support Scotland – Empowering People Affected by Crime

Who We Are

Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference. Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them recover from their experiences. We aim to do this by adhering to our own organisational values: Organisational Values

• Victims Are at the Heart of Everything We Do
• We Care
• We Work with Intent
• We Are Ambitious
• We Persevere

Everything we do is driven by our dedication to supporting and empowering victims and witnesses, so they have improved health and well-being, feel safer, more secure, and informed. We are an effective organisation that makes a lasting difference to the people we support, and these values are reflected in the behaviours expected of all staff and volunteers.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role?

We are looking for a Business Systems and Insight Officer, working 35 hours per week Monday - Friday.

The Business Systems and Insight Officer will play a key role in supporting organisational planning and the development of the systems and infrastructure that underpin operational functions and data-driven decision-making.

Primarily, the purpose of the role is to support the implementation and development of information systems and infrastructure that underpins our service delivery and enables critical business governance. This involves coordinating and supporting system improvements and change processes for the organisation’s CRM, liaising between VSS’s service delivery, national teams and the IT and Digital Services Team. Developing and maintaining systems to record VSS business plans and track progress of organisational objectives and supporting the contract management of external systems developer, chiefly the CRM developer and potentially also the phone systems that facilitate VSS’s National Support Centre.

Primary location: Glasgow or Edinburgh (Hybrid working available)

Salary: £31,890 - £42,109 per annum. Salary on appointment will normally be at the lower salary point, with progression subject to regular review - in line with VSS performance appraisal arrangements. A higher salary placing will be considered in exceptional circumstances subject to experience demonstrated.

What you’ll need to be successful

We are looking for a dynamic, driven, and motivated individual with a relevant University degree, or equivalent professional experience. The role requires someone who can demonstrates a deep understanding of business information systems, and skills in organisational performance management. You will have knowledge of CRM design and development (particularly Microsoft Dynamics) and meticulous attention to detail and accuracy. You should have excellent communications skills and experience of using Case Record Management systems, SharePoint, and Dynamics 365. A willingness to be flexible on working hours and to travel as required is expected.

The Super Power Agency (SC046550) is a Scottish charity founded in 2016. Our mission is to engage and re-engage disadvantaged and under-resourced young people aged 8 - 18 through a range of creative writing workshops, interdisciplinary programming, and mentoring. Our programmes provide opportunities for students to explore the potential of the written word all while fostering aspiration, creativity and strengthening valuable writing skills, skills that will help them in the classroom, in employment, and in life.

Job Purpose

Volunteers are the lifeblood of the Super Power Agency and this role will be an integral part of the team. Reporting directly to the CEO, the Volunteer Coordinator recruits and coordinates volunteering positions and volunteer staff for the SPA and manages the relationships between the organisations we work with.

The Volunteer Coordinator will be responsible for developing and maintaining a positive and supportive volunteer experience across the organisation. This includes maintaining the organisational policies and procedures; recruiting, training and supporting volunteers; running events to train, retain and acknowledge the accomplishments of volunteers; and ensuring that volunteering is effectively coordinated across SPA’s programmes and projects.

The role will also be responsible for maintaining accurate volunteer records and monitoring volunteer engagement, participation and impact, and presenting relevant updates and metrics to colleagues and the board.

The hours will be primarily during the week and during normal office hours, but some evening and weekend work may be required to attend volunteer events and support organisational events. The part time hours are to be conducted across 3 or 4 days. Our office is in central Edinburgh and, given the collaborative nature of the role, we would expect you to come into the office at least 1 day per week.

Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.

We’re looking for the best of the best to be part of our RNLI crew. This is an exciting new role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering. This role will cover central and South East Scotland.

About the role

As a Community Manager, you will be responsible for:

• Connecting the RNLI community to the cause
• Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause
• Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
• Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters

About you

You’ll be:

• A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals
• Able to work as part of a high performing team, but equally confident working independently, out and about in your area
• Passionate about making a real difference for our volunteers and supporters and growing support for our cause

To be considered as the Community Manager, you will need:

• Experience of working within the fundraising sector
• Significant experience of engaging supporters, volunteers and the general public
• Exceptional written and verbal communication skills
• People leadership experience, ideally in leading volunteers in a collaborative environment
• Experience of seeking out and implementing new opportunities for improved performance

Please note this role requires a significant level of travel within the designated region but will also require occasional travel to other RNLI assets including our regional office in Perth and our support centre in Poole. This post requires a valid driving license and a car can be made available to support.

About us

The Royal National Lifeboat Institution is a charity that provides a 24-hour lifeboat search and rescue service, seasonal lifeguards, and water safety education and initiatives. Our lifeboat crews and lifeguards need a dedicated, professional and talented team behind them, and that is where you come in. This is your chance to join that team and help save lives every day.

Working together with partners and communities, we aim to educate, influence, supervise and rescue those at risk from drowning. By 2024, we’re aiming for a 50% reduction in drowning in the UK and Ireland, and effective drowning prevention strategies around the world. We see digital technologies as crucial in helping us achieve this goal.

Some of the benefits:

• Salary: £35,853 - £42,181 (dependant on experience)
• Flexible working
• Starting with 26 days’ annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• See the Summary of Employee Benefits for more details

Safeguarding

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as a Health Defence Coordinator you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading charity providing support to people at risk of developing, or living with chest, heart and stroke conditions to live life to the full again. Our services form a nationwide network of local support groups, nurses, volunteers and one-to-one support teams helping people live a healthier life and supporting families adjust to life with a heart or lung condition or after a stroke.

The Health Defence Coordinator will be responsible for the delivery of the Health Defence programme covering the Grampian area. The role includes delivering health checks; healthy lifestyle workshops; and supporting lifestyle change to reduce the risk of our conditions in local communities, particularly where there is a high prevalence of health inequalities and deprivation. The role will also involve the development and line management of volunteer roles to optimise our reach.

The Health Defence Coordinator will also be expected to support integration of Health Defence across CHSS while working closely with colleagues in the services directorate to enable CHSS activities where appropriate.

CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.

In line with our commitment to safeguarding, this role is subject to a PVG check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.

We are looking for a Mentor Services Coordinator to support volunteer mentors in the West of Scotland.

About the role

Our Mentor Services Coordinators are the key contacts for our volunteer mentors from their first enquiry about mentoring until they are matched with a young person. The Mentor Services Coordinators conduct in depth interviews with all prospective volunteer mentors, organise training, organise PVG checks and make the process as smooth and supported as possible.

Key responsibilities:

• Providing excellent customer service to prospective and existing mentors using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person
• Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey
• Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.

About you

• Customer service experience
• Based in the West of Scotland
• Experience of or strong interest in working or volunteering in the charity or third sectors
• An understanding of young people and educational settings
• People person with excellent communication and listening skills and empathy
• Well organised with great administrative skills and attention to detail
• Excellent desktop and database skills

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England. We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential.

Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.

Our vision: MCR Pathways will work until every young person has someone to help them find their way.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits include: 30 days annual leave in first year rising to 35 days from 2nd year of employment, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, 7% employer pension contribution, Employee Assistance Programme, Life Assurance – 4 x salary.

The Royal British Legion Scotland (Legion Scotland), the largest veterans’ membership charity in Scotland, offers support for veterans of all ages who need help. delivering a range of services and support that help combat loneliness and isolation. We also help with signposting to health care, respite, advice, social services and other Military Charities, as well as creative activities and events such as breakfast and lunch clubs.

We are seeking to recruit a highly motivated individual for a fixed period to March 2027.

Reporting to Legion Scotland’s Veterans Community Support Manager at Head Office you will co-ordinate the delivery of the Veterans Community Support Service within the Angus, Perthshire & Fife Area. You will be required to engage with members of the ExService Community and partners to provide support and assistance to veterans and their families.

You will coordinate the work of the Support Volunteers within your area of responsibility ensuring all Support Volunteers are trained and aware of their responsibilities.

You will also be expected to undertake other duties that support veterans. There may be some work outside of your contracted hour supporting our Events Team.

In return we offer the following salary and benefits:

• £18,750.00p per annum

• 31 days pro rata annual holidays (with an additional Christmas shut down period)

• Employer’s contribution to a Workplace pension (after probation period)

About Us

Braveheart is a forward-thinking health promotion charity dedicated to improving wellbeing through healthy lifestyles and physical activity. Braveheart has been providing community-based health services in Forth Valley for 30 years and is well established in the locality.

The Role

We are looking for an enthusiastic and motivated Co-ordinator to lead and develop our footcare initiative across the Forth Valley area. Braveheart’s Top Toes service is already operating in Falkirk District and your role will be to drive forward the growth of the social enterprise, while managing the high quality of the footcare service. Joining the Braveheart team at this exciting time in the organisation’s development offers the successful candidate the opportunity to make a tangible difference to the lives of hundreds of people in the Forth Valley communities. Key challenges of the role will include implementing a new online payment system, recruiting and developing volunteer teams and promoting the footcare service through partnership development and marketing activities.

Our footcare clinics are delivered by volunteers. The Co-ordinator role includes organising regular training including with the NHS podiatry team, mentoring and supporting volunteers, promoting good communication and holding regular volunteer team meetings.

The post is initially funded by Clackmannanshire and Stirling Health and Social Care Partnership for up to 2 years, however, the aim of the socially enterprising project is that it will become self-sustaining through the income raised by the service.

About You

We are looking for someone who is passionate about health promotion and community engagement with strong organisational and interpersonal skills. Familiarity with community health networks and knowledge of the local area will be an advantage. Please see the attached Job Description for further details of the post responsibilities and person specification.

What We Offer

• A supportive and flexible working environment
• Opportunities for professional development
• The chance to make a real difference in people’s lives

We have an exciting opportunity for an enthusiastic individual with experience in youth work to be our Youth Development Leader. We are looking for someone who is passionate about the Good News of Jesus Christ and the spiritual development of young people. You would be expected to worship at Viewpark and be actively involved in the life of the congregation in order to become familiar with the congregation and the wider work undertaken there. The successful applicant’s main focus will be to facilitate and further develop our TeenSpace Project. This involves working with young people from 11 to 17 in conjunction with a range of ecumenical partners and other voluntary and statutory bodies. A wide range of volunteers is involved.

The ideal candidate will:

• Have experience of working with young people,
• Be experienced in starting projects and delivering to completion,
• Have an awareness of current issues affecting young people,
• Be someone who has led teams of volunteers,
• Be an effective communicator in many settings,
• Be both self-motivated and an adaptable team player

Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?

We’re launching a brand-new Bookkeeping Support Service, and we’re looking for a skilled and motivated Bookkeeper to help us build it from the ground up.

This is a unique opportunity to shape a service that will support voluntary organisations across Scotland with their financial management and compliance.

Part time hours and other flexible working options, including hybrid working, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot

SCVO is the membership organisation for the voluntary sector in Scotland, and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.

FRASAC are delighted to be recruiting for a highly motivated, energetic individual, with excellent communication and inter-personal skills to support the FRASAC Trauma Practitioners and Student Counsellor volunteers, who provide direct support services to survivors of rape and sexual trauma.

Relevant experience of supporting volunteers, or others, in either formal or informal settings is essential. Excellent organisational and IT skills, plus an ability to problem solve, prioritise tasks, meet deadlines and delegate effectively are also required.