Care Opinion CIC is an independent, not for profit social enterprise run by a small, committed and passionate team. Our mission is to make it safe and simple for everyone to share their experiences of health and care services in ways which connect people together for change. Inclusion, transparency, integrity and innovation are some of the values which drive what we do and how we do it. We run a feedback website and we work closely with staff in healthcare organisations across the UK and further afield.

We are recruiting an enthusiastic Engagement and Support Officer to be part of our Support Services Team and predominantly across Scotland but will also include projects across the UK and the wider business.

You will join a team responsible for delivering comprehensive support and engagement services to existing Care Opinion subscribers, while supporting the engagement and onboarding of new subscribers across health and social care.

Many of the organisations and teams that Care Opinion works with recognise they would like to do more with online feedback but need support to do this. This involves working with both an executive and operational lead to drive forward their involvement with Care Opinion. Support will be wide ranging; from helping to collate information and working on implementation plans, to supporting individual staff to promote Care Opinion at a local level and respond to online feedback in an open and transparent way.

The post holder must have a passion for harnessing the citizen voice in improving health and adult social care services, as well as share our commitment to delivering a personal and friendly customer service. You must demonstrate commitment to Care Opinion’s vision, mission and values.

Key role areas

The job includes:

Preparing and delivering excellent training to staff from subscribing organisations via webinars and occasional face to face.

Providing quick, constructive and engaging support and inspiration to subscribing organisations on all issues relating to the effective use of their subscription.

Handling queries from other organisations and the public via telephone or email in a friendly and professional manner.

Being the lead contact for a number of subscribing organisations and reporting progress to the Subscriber Services Manager.

Carefully moderating stories/responses and ensuring accurate and speedy publication.• Contributing enthusiastically to sales and marketing planning and activity.

Website administration: diligently updating service tree, maintaining subscriptions, developing and updating site pages.

Proactively seeking customer feedback and using this to contribute to product and service development.

Organising and participating in the delivery of informative subscriber, networking and awareness raising events, both online and occasionally in person.

Contributing to Care Opinion’s social media presence e.g. BlueSky, Facebook, Instagram, Vimeo.

Working closely with the wider support team to improve service delivery and creative engaging and exciting new initiatives for subscribing organisations.

Carrying out all those necessary little administrative tasks as required.

East Dunbartonshire Women’s Aid (EDWA) is looking for a passionate and skilled individual to join our team. We are looking for a Finance Officer who will be committed to our aims and values and who will bring extensive financial management experience and skills to our charity.

The main role of the post holder will be to oversee and manage the overall financial health of the charity, ensuring the sustainability of our services and providing financial monitoring information to our main funders and our Board of Trustees. As our Finance Officer, you’ll help ensure that every £1 donated creates maximum impact for the women, children and young people who need it most.

EDWA operates with a high level of funding from a variety of sources and applicants should therefore have at least two years’ experience of managing significant budgets with a high degree of autonomy and responsibility.

You are required to have the appropriate skills, experience and qualifications that are relevant to the duties outlined in the job description, including being proficient in the use of Sage One Payroll and Microsoft Excel.

You should have an understanding of the feminist analysis of domestic abuse and be willing to work within the group’s collective, non-hierarchical structure.

The role is based in Kirkintilloch with potential for home/flexible working as part of your working week. Attendance will be required at our weekly team meetings to fulfil collective management responsibilities.

As there may be times where you will informally meet women, children or young people using our services, this post is subject to a successful PVG scheme check. We will also require suitable references and completion of a satisfactory 6-month induction period.

Why work with us?

• Pension Contribution of 8%
• Optional on-call allowance of 7.5% (on completion of probationary period)
• 30 days’ annual leave per annum (entitlement for this post will be pro rata)
• 12 public holidays per annum (entitlement for this post will be pro rata)
• Training and development opportunities
• Reimbursement of mileage & necessary expenses
• Hybrid / flexible working opportunities
• Small and friendly team

Edinburgh Young Carers (EYC) is seeking a suitably experienced and qualified applicant to join and develop our service, providing high quality support to young carers in Edinburgh between the ages of 5 and 25 years, who care for someone affected by alcohol or substance use at home.

The postholder will work alongside colleagues to raise awareness of young carers and their support needs, identify hidden young carers, carry out Young Carers Statements/Adult Carer Support Plans and provide support to ensure that young carers’ identified personal outcomes are being met, in accordance with the Carers (Scotland) Act 2016.

The successful candidate will be suitably qualified and have at least 3 years’ proven experience working with children and young people, including individual and group work, as well as experience in working with those affected by parental/family substance use. Sound understanding of Child Protection and relevant legislation is also required.

Organisation Profile

EYC is a voluntary organisation working with and on behalf of young carers throughout Edinburgh. We are one of the largest well-established independent young carer organisations in Scotland. We have a strong commitment to the rights of children and young people.

Working at EYC and Staff Benefits

EYC is a passionate, lively, supportive place to work. We have a great team and take good care of our staff. Our benefits package includes: 27 days’ annual leave plus all public holidays, 6% matched pension, free healthcare through Benenden Health after 6 months’ probation, hybrid working, flexible hours, Cycle to Work scheme and extensive training opportunities. We are also a recognised Carer Positive employer.

• 3 SJC salary scale increases over 3 years
• 27 days’ Annual Leave plus all local Public Holidays
• 6% Pension – matched contributions
• Flexible and Hybrid working
• Free Benenden Healthcare (after 6 months)
• Cycle to Work scheme
• Full Induction and Training opportunities
• Regular Support and Supervision
• Team social events (on us!)

Make a Difference in the Community

Hawkhill Community Association is looking for an enthusiastic, motivated and forward-thinking Community Centre Manager to lead the day-to-day operation and future development of the Centre at Hawkhill.

This is an exciting opportunity for someone who is passionate about community development and wants to play a key role in creating a thriving, welcoming and sustainable community hub. Working closely with our Trustees, staff, volunteers and local partners, you will help shape the future of the Centre while supporting local people, organisations and activities.

About the Role

As Centre Manager, you will:

• Lead the day-to-day management of the Community Centre and its staff.
• Develop new opportunities to increase community participation and Centre usage.
• Build strong relationships with local organisations, funders and community groups.
• Identify and secure funding opportunities to support the Centre's growth.
• Oversee budgets, financial reporting and business development.
• Promote the Centre through marketing, social media and community engagement.
• Ensure the building is safe, well-maintained and welcoming for all users.
• Support volunteers, user groups and community-led initiatives.
• Report regularly to the Board of Trustees and contribute to the strategic direction of the organisation.

About You

We're looking for someone who has:

• Experience in community development, the voluntary sector or a similar management role.
• Excellent leadership, organisational and communication skills.
• Experience managing budgets and resources.
• The ability to develop partnerships and engage effectively with diverse communities.
• Experience of identifying funding opportunities and writing successful funding applications.
• A proactive, innovative approach with the ability to work independently.
• Strong IT skills and confidence using Microsoft Office (knowledge of Sage is desirable but training can be provided).

Most importantly, you'll be passionate about supporting local people and committed to making a positive difference within the Hawkhill community.

What We Offer

• Salary of £32,000 per annum
• 35 days annual leave (including public holidays)
• Flexible working arrangements
• Pension scheme
• Training and professional development opportunities
• A supportive Board of Trustees committed to helping you succeed
• The opportunity to make a lasting impact within your local community

A satisfactory PVG check will be required for the successful candidate.

The Yard is an award-winning charity that runs adventure play services for children with disabilities and/or additional support needs and their families.

As Receptionist, you will ensure the smooth running of the front of house function, as well as providing general support and administrative duties to other teams.

About the role:

You will be a key part of the team, leading our Front of House; welcoming families, groups and visitors to The Yard Glasgow, and putting them at ease. Being able to explain The Yard to new and prospective members and advocate for our whole organisation.

About you:

If you would like to work in a supportive and understanding work environment, ensuring that families feel valued and part of an inclusive community, we would love you to be part of our new team.

This job is for you if you have:

• Experience of providing excellent face-to-face customer service
• Excellent communication skills, both verbal and written
• Ability to relate well to all visitors, including children with disabilities
• Ability to work well in a team, with fellow employees and volunteers, as well as on own initiative

For over 10 years, Bethany Christian Trust have been delivering a community-based addiction recovery program in Scotland. As the demand for this service grows, we are looking for a candidate who will lead, develop and deliver Bethany’s Bridge to Freedom program within a group setting as well as supporting individuals on a 1-2-1 basis. A significant part of the role will also be to facilitate and develop recovery and resettlement work in partnership with churches and other organisations around Glasgow.

It is essential that you have experience in facilitating, planning and working with vulnerable people in a community setting. Experience developing new groups and building relationships with individuals and organisations is highly desired. A qualification in Social Work, Social Care, Community Education or related discipline is required, or a willingness to work towards such a qualification.

As Bethany is a Christian organisation this post carries an Occupational Requirement in line with Equality Act 2010. Applicants should have and be able to evidence an active Christian faith and commitment.

Successful applicants for this post will require membership of the PVG scheme.

We are committed to helping our employees flourish personally and professionally. Below are a few examples of the ways we support our employees.

• Bethany provides 30 days of annual leave initially to all contracted staff, rising to a maximum of 40 days depending on length of service.
• Bethany provides enhanced payments for maternity, paternity, and adoption.
• Bethany operates a company pension scheme to which all staff are auto-enrolled, with option to opt out. We will match any staff member’s pension contribution up to a maximum of 5%.
• Bethany provides a death in service benefit scheme.

Four Square is looking for a Weekday Practitioner to join our Keymoves service - a trauma informed service supporting women aged 16+ who have experienced domestic and gender-based violence, including honour based violence and forced marriage.

We're looking for compassionate, resilient individuals with experience supporting people affected by domestic abuse. You'll have excellent communication skills and the ability to adapt your approach to meet each woman's individual needs through person-centred support. We welcome applications from women with lived experience.

This is an opportunity to be part of a dedicated team that helps women rebuild their lives in a safe, supportive environment.

The working pattern is Monday to Friday on a rolling rota, with shifts from (7.30am-3.30pm, 10am-6pm, 2pm-10pm).

The Operations Support Assistant provides in person customer focused support to ensure the smooth running of daily operation activities. Physically based within the services, the position required interactions with a wide variety of stakeholders, both internal and external, and affords the opportunity to directly see and experience the impact out services make in the livers of those we support.

The role contributes to efficient service delivery by managing diaries and events, responding to enquiries, maintaining accurate records, and supporting finance and procurement processes.

As well as in-person support to the service in which the role is based, the position is part of a team collaborating to provide support across the whole organisation.

About us

For more than 230 years we've been supporting and empowering people with sight loss to live fulfilling lives. We’re proud of what we’ve achieved, but we want to do more. We will build on our rich history to create an organisation which is prepared for the future, and ready to respond to the needs of people impacted by vision loss.

Our vision is bold. We want to be at the leading edge of positive societal change by:

• Investing our funds in the support that makes the biggest difference
• Putting our community at the heart of what we do
• Campaigning for change
• Accelerating prevention and treatment of eye conditions
• Fostering a collaborative culture of innovation and learning

We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us.

Our organisational values - Transform, Unite and Thrive - underpin all the work we do at Sight Scotland and Sight Scotland Veterans.

Benefits

• Generous employee pension scheme
• Learning and Development opportunities
• Employee assistance programme
• Discounted cinema tickets
• Discounts for carers

The Operations Support Assistant provides in person customer focused support to ensure the smooth running of daily operation activities. Physically based within the services, the position required interactions with a wide variety of stakeholders, both internal and external, and affords the opportunity to directly see and experience the impact out services make in the livers of those we support.

The role contributes to efficient service delivery by managing diaries and events, responding to enquiries, maintaining accurate records, and supporting finance and procurement processes.

As well as in-person support to the service in which the role is based, the position is part of a team collaborating to provide support across the whole organisation.

About us

For more than 230 years we've been supporting and empowering people with sight loss to live fulfilling lives. We’re proud of what we’ve achieved, but we want to do more. We will build on our rich history to create an organisation which is prepared for the future, and ready to respond to the needs of people impacted by vision loss.

Our vision is bold. We want to be at the leading edge of positive societal change by:

• Investing our funds in the support that makes the biggest difference
• Putting our community at the heart of what we do
• Campaigning for change
• Accelerating prevention and treatment of eye conditions
• Fostering a collaborative culture of innovation and learning

We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us.

Our organisational values - Transform, Unite and Thrive - underpin all the work we do at Sight Scotland and Sight Scotland Veterans.

Benefits

• Generous employee pension scheme
• Learning and Development opportunities
• Employee assistance programme
• Discounted cinema tickets
• Discounts for carers

Enable Glasgow is a community based charity working with adults with learning disabilities and their carers and families in Glasgow. We are currently recruiting for a 22 hour night shift support worker at our Balshagray House Service in the Broomhill area of the city. Balshagray is a supported community in the west end of Glasgow which provides 24-hour support and care to adults with learning disabilities. The project currently supports 17 people, 13 of whom live the main house, with another 4 living in more independent tenancies close by.

We provide 24-hour waking support to service users in the main house, most of whom have relatively complex support needs. The people who are supported by Balshagray have close links with the local community, and the project actively links those living at the unit with a local support network.

We are looking for staff members who share Enable Glasgow’s values in promoting the rights of individuals with learning disabilities to live fulfilling and meaningful lives. Our frontline support workers are incredible, caring and talented individuals whose skills are invaluable to supporting the well-being of some of the most vulnerable people in our society.

You will share our passion and commitment to our service users and demonstrate empathy and a strong desire to assist individuals to reach their own potential through a person-centred approach.

In return you will have the reward and satisfaction of

• making a real difference to individual lives
• benefiting from the excellent terms and conditions Enable Glasgow offers its employees.
• receiving regular and comprehensive training to give you the tools to do your job -
• being supported by a committed management team who strive to promote and support professional development.

Your role will be to assist individuals with their health and wellbeing needs and to take an active role in maintaining the safety and security of the home environment. This will include participating in tasks that are supportive to the needs of the service and which assist service users in relation to keeping their home comfortable and running smoothly. Experience in residential support work is preferred. The successful applicant should also hold or be willing to work towards an SVQ Level 3 Qualification.