We are looking for an organised, dynamic individual to join our team at Fife Carers Centre as a Carers Education Development Worker.

Due to the success of the Dementia Carers Education Programme, we are expanding our offer and looking for someone to design and develop condition-specific education programmes for unpaid carers across Fife, working in partnership with NHS Fife, Fife Health & Social Care Partnership, and third sector colleagues to deliver structured, meaningful learning that makes a real difference to carers' lives.

We are looking for someone with experience of designing and delivering training or education programmes for adults, strong group facilitation skills, and the ability to build effective working relationships across complex partnerships. Digital literacy and the drive to widen access to carers education are also important to us.

We have an exciting opportunity to join the Moira Anderson Foundation (MAF), a values-led charity supporting children, young people and adults of all genders who have been affected by childhood sexual abuse.

We are seeking a warm, compassionate and skilled Client Support Officer to join our team of 23 staff, based in Airdrie. This role involves providing trauma-informed support to children, young people and adults, helping survivors to access the services and support they need.

The successful candidate will hold a relevant qualification or have equivalent experience working with children, young people and/or adults. They will have experience supporting vulnerable individuals, a sound understanding of trauma and its impact, and a commitment to delivering high-quality, person-centred support. We recognise the importance of wellbeing when working in a trauma-focused organisation and are committed to creating a supportive, reflective and inclusive working environment.

Hours and Salary

• 35 hours per week (office-based)
• Permanent position
• Salary: £27,963 per annum
• Working hours:
  • Monday, Tuesday, Thursday and Friday: 9.00am to 5.00pm
  • Wednesday: 11.00am to 7.00pm

Benefits

We are committed to supporting the wellbeing and development of our staff and offer:

• Comprehensive induction and training
• Regular clinical supervision
• Enhanced employer pension contribution following successful completion of probation
• Death in service benefit
• Generous annual leave entitlement

This is an excellent opportunity to join a dedicated and supportive team and make a meaningful difference to the lives of survivors of childhood sexual abuse.

An exciting opportunity has arisen to join our team of paid and volunteer staff to further develop our Energy Advice service. Clackmannanshire Citizens Advice Bureau, based in Alloa, is an independent and innovative advice organisation providing holistic advice to the residents of Clackmannanshire across 7 locations in the county. We currently have 25 paid staff and 14 volunteers who provide a wide range of services, across our projects.

We have been delivering a valuable, high-level service to the community of Clackmannanshire for over 50 years. We have accreditation in Type III advice by Scottish National Standards for advice providers (SNSIAP) in the areas of Housing, Energy, Debt and Benefits.

All bureaux are members of Citizens Advice Scotland (the Scottish Association of CABx), and as such must meet specific conditions of membership related to standards of service and other matters. Each operates as an independent charity. This bureau is a limited company as well as a registered charity, governed by a board of directors/trustees.

About the Role

This role of Safe & Warm Energy Adviser has been funded since 2022 and is now extended until March 31st 2028 with the possibility of a further extension and provides an excellent opportunity based at our premises in Glebe Hall, Burgh Mews, Alloa.

We are looking for a highly motivated organised person with the drive and enthusiasm to build on the Bureau’s successful track record of supporting vulnerable people facing financial hardship. The Safe & Warm Adviser will help people experiencing problems with utility services make informed decisions, control their budgets and avoid fuel poverty.

In addition, there is a requirement to provide and maintain accurate records, provide statistical data and provide reports, as required, whilst managing their own workload. An understanding of the needs of our funders and their requirements is necessary.

Applicants should ideally be a suitably experienced worker able to publicise the project and to encourage self-referrals from other agencies. There is a requirement to have a knowledge of the process of project delivery with excellent interpersonal skills as partnership working in the voluntary and statutory sectors are required.

Applicants should also demonstrate strong oral and written communication skills, enthusiasm, strong social awareness and an excellent team player, be well organised and be proficient in using a range of IT tools to carry out their work, including case recording systems, Microsoft Office.

This post specifically exists to ensure the delivery of an ongoing Energy Advice Service within Clackmannanshire Citizens Advice Bureau. It will involve providing support to staff and volunteers who also deliver the service. This post supports the ongoing learning and development of a high-quality service by ensuring provision of training to staff/volunteers in conjunction with our General Services Supervisor.

Consideration maybe given to individuals who do not meet the full requirements of the post, but who could be trained in a reasonable period this will be offered at below the entry level salary initially.

Committed, results-driven and supportive to the needs of others, the successful applicant will be able to work both on their own initiative as well as part of a team and must be willing to follow and develop agreed procedures.

This is a unique opportunity to give citizens access to free, impartial and confidential advice helping them to make informed decisions, whenever they need it and however they choose to access it.

Employee Benefits

We offer additional working benefits, such as annual performance related salary increases, 5% employer’s pension contribution plan, free membership of an employer health plan, free use of company e-bikes and a retail perks scheme. Holiday entitlement for full year is 39 days pro rata leave including public holidays, with the ability to buy and sell annual leave. Flexible working scheme including some flexible start and finish times.

An exciting opportunity has arisen to join our team of paid and volunteer staff to further develop our Debt Advice service across Clackmannanshire Citizens Advice Bureau. We have been delivering a valuable, high level service to the community of Clackmannanshire for over 50 years. We have accreditation in Type iii advice by Scottish National Standards for advice providers (SNSIAP) in the areas of Housing, Debt and Benefits.

Clackmannanshire Citizens Advice Bureau, based in Alloa, is an independent and innovative advice organisation providing holistic advice to the residents of Clackmannanshire across 6 locations in the county. We average 26-30 paid staff and 21 volunteers who provide a wide range of services across our 20 projects.

We offer additional working benefits such as 5% employers pension contribution, free membership of an employer health plan, free ebike loans, annual performance related salary increases,flexible working scheme including some home working and flexible starts finish times and the ability to buy and sell annual leave.

We are looking for a highly motivated and conscientious individual who wants to be part of a nationally accredited information and advice service.

The Debt Adviser will provide specialist debt advice up to Scottish National Standards Type iii, to clients referred through general services and partner agencies.

This will include complex debt case management, maintaining consistent working practice and quality assurance of debt cases ensuring that policy and practice meets all legal & regulatory requirements including the Financial Conduct Authority.

Enthusiasm, strong social awareness, good communication skills and an excellent team player are prerequisites for this demanding position. Significant experience in advice work, good organisational skills and an eye for details are essential. Consideration will be given to highly experienced exceptional individuals with experience as Generalist Advisers who can undertake Debt Advice training.

This post specifically exists to ensure the delivery of a high quality Debt Service within Clackmannanshire Citizens Advice Bureau. It will involve providing support to staff and volunteers who also deliver the service. This post supports the learning and development of a high quality service by ensuring provision of formal/informal training to staff/volunteers in conjunction with our General Services Supervisor.

New opportunity for Customer Contact Services team in Glasgow!

Bield is one of the largest providers of housing and support services to older people in Scotland. We value kindness above all and, at Bield, you will have a unique opportunity to have a positive impact, making it possible for more people to live their best lives, at home, surrounded by a supportive community. If you share our values, we’d love for you to join our team and help us on our journey.

We’re looking for a friendly and professional first point of contact to join our Customer Contact Services team. This is an office-based role, offering the opportunity to work closely with colleagues while providing a welcoming and professional service to visitors, customers and stakeholders.

In this role, you’ll be the face and voice of Bield, welcoming visitors at reception, handling calls and emails, and making sure enquiries reach the right place quickly and smoothly.

Day to day, you’ll greet visitors, manage meeting room bookings, handle mail, arrange office repairs and maintain security through issuing access fobs. You’ll also provide wider support to the Customer Contact Centre, including helping customers with housing enquiries, repairs requests and general administration.

If you enjoy working with people, have strong communication skills and can stay organised in a busy environment, this could be a great opportunity to develop your career in housing and customer service.

Role requirements:

The ideal candidate will have excellent verbal and written communication and interpersonal skills as you will be required to communicate efficiently and responsively with a wide range of customers, external partners and colleagues across the organisation. You will have an excellent telephone manner, word processing skills and the ability to accurately collate and record information.

Candidates should have a strong belief in providing a high-quality customer service as well as the ability to work as part of a team.

The successful candidate will be familiar with MS Office applications and utilising digital platforms in their role. You will ensure adherence to relevant policies, procedures, regulations and legislation relating to health and safety and equality and diversity as well as compliance with GDPR and FOI Legislation.

Please see the attachment for the full Job Description and Person Specification.

We Offer:

• A competitive salary, which is reviewed annually
• Opportunity to work flexibly
• Excellent holidays of up to 34 days each year (pro rata for part-time employees)
• Option to buy or sell holidays each year
• On-the-job and work-related training as well as opportunities to receive support for vocational qualifications
• Occupational Sick Pay
• Long Service Awards
• Family Friendly Policies
• Cycle to Work Scheme
• Career breaks
• Employee Assistance Programme

Disability Confident

Bield is a proud disability confident accredited employer. As users of the disability symbol, we guarantee to interview all disabled applicants who meet the vacancy minimum criteria.

In order to help you succeed, we will make all required reasonable adjustments to facilitate your inclusion during our recruitment and selection process. Adjustments will vary from person to person; if you wish to discuss how Bield can support you throughout the recruitment process, please email hr@bield.co.uk and a member of the team will get in touch.

If you require this information in an alternative format, please contact our HR Team team on 0131 273 4020 or email us on HR@bield.co.uk

This post is exempt from the Rehabilitation of Offenders Act (1974) which means you must disclose all unspent and relevant spent convictions on your application.

Bield Housing & Care Scottish Charity SC006878 I Property Factor PF000146

Applicants MUST be based in the Lanarkshire area

As RNID Near You Coordinator for Lanarkshire, you will lead the development and delivery of the RNID Near You community service across the NHS Lanarkshire region, supporting local communities through drop‑in sessions offering:

• Practical hearing aid support
• Information on hearing loss and tinnitus
• Hearing checks

You will be responsible for co-ordinating around 20 drop-in services and be able to recruit, train and manage a team of around 30 volunteers to deliver the service across your area. You will have responsibility for the set up and running of these clinics and have good local knowledge of your area in order to seek new opportunities for delivery of our RNID Near you services.

We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be some travel to venues where we will provide drop-in clinics in community settings.

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/ weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

We are the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We know the value of a friendly face in local communities to support people where they need it the most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

About Options Moray

Aberlour Options Moray is a community-based service for children/young people with learning disabilities offering residential, respite short breaks, family-based care and community support matched with the individual needs of every young person. We have a strong reputation in supporting young people with high levels of complex needs, supporting them to grow, learn and maximise their potential. We feel every child has the right to flourish. Our Young People’s Workers play a fundamental role in ensuring that the young people they work with have the best possible experience in working towards their objectives in line with their care plan, supporting children to progress within their individual outcomes. Whilst not without its challenges and demands, this is a highly rewarding role, where the work we do has a demonstrable impact on each young person's progress. Using a person centred approach you will provide enabling support ensuring the highest level of physical, personal, and emotional care to support children in their daily living and within the local community.

What we are looking for....

Our relief workers play a crucial role in supporting our team. This work is offered on a casual, hourly paid basis to provide cover during staff absence and/or particularly busy periods. Shifts are worked on a residential rota and can be 2pm - 10pm, 7.30am - 2.30pm, 10pm - 7.30am. Within those hours there can be a variety of shifts required, eg 7.30am – 11am or 4.30pm – 8.30pm.

Ideally, you will have experience of direct work with children and families and/or experience of working with children or adults with a learning disability and/or an autism spectrum condition.

At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. To have a look at our values to understand more about what we are looking for from our employees click here.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. Find out more about our Employee Benefits here and our commitment to Equality and Diversity here.

Please also read our recruitment privacy notice - Aberlour | Privacy notice.

About Iriss

Iriss supports people, workers and organisations to make social work and social care support work better through evidence-based innovation by creating the conditions for the sector to flourish. Iriss is a charity that works across Scotland and our principal funder is the Scottish Government.

About the role

This associate role is to provide high quality research and analysis support to our current Research and Analysis Lead and Iriss team. There are a number of specified key activities attached to the role.

Key Activities

We have summarised below the three key activities that will be attached to this role:

Support with survey analysis

We would like the incoming Associate to be able to help us with wider research and analysis tasks, with a particular focus on quantitative survey research and statistics skills, and the ability to translate work and findings into digestible reports and presentations for a practitioner audience in social care and social work.

Support in ongoing work on the ASP National Minimum dataset

Iriss has been involved with the Adult Support and Protection community in Scotland over the last six years to develop a new minimum dataset that ASP Committees can report against. That is now complete and the 32 Committees submit quarterly against this new dataset. The type of data collected include demographic and referral route information, as well a number of other agreed on key areas. The role for you here will be to collate, analyse and visually present this data.

You can read about this work in our blog from earlier this year.

Support in wider research report writing and presentation

We are a small team at Iriss and we would like the incoming Associate to support the team in their wider research report writing and presentation work. For example, this could involve creating a briefing paper to support a team member’s new project work, creating a presentation from a piece of project work, or working with a team member to best present the learning from a project.

Who we are looking for

This role would suit someone with the following qualities and experience:

• Desk/literature research and analysis skills: We are looking for someone with experience of theming and coding large amounts of material as this role involves the secondary analysis of research and reports
• Clear and accessible writing style: Key delivery areas of the role are synthesising large amounts of narrative and written material from reports and succinctly summarising that material
• Qualitative data analysis, interpretation and presentation: Ability and familiarity with the production of graphical representations and data visualisations and an ability to carry out data quality control, validation and collation for large data sets is required
• Survey software experience: Ability to create accessible surveys through survey software and analyse the responses
• Spreadsheets: An advanced level of using MS Excel/Google sheets to analyse and present data is essential
• Good communication and diplomacy: This role will involve working closely with colleagues from Iriss and the Scottish Government to consider, draft and communicate these findings

Specific experience in the third (charity) sector and/or social care/work areas are desirable but not a requirement.

Enable Glasgow is a community based charity working with adults with learning disabilities and their carers and families in Glasgow. We are currently recruiting for a full time support worker (37 hours pw) at our Balshagray House Service in the Broomhill area of the city. Balshagray is a supported community in the west end of Glasgow which provides 24-hour support and care to adults with learning disability. The project currently supports 17 people, 13 of whom live the main house, with another 4 living in more independent tenancies close by. We provide 24-hour waking support to service users in the main house, most of whom have relatively complex support needs. The people who are supported by Balshagray have close links with the local community, and the project actively links those living at the unit with a local support network.

We are looking for staff members who share Enable Glasgow’s values in promoting the rights of individuals with learning disabilities to live fulfilling and meaningful lives.

Our frontline support workers are incredible, caring and talented individuals whose skills are invaluable to supporting the well-being of some of the most vulnerable people in our society.

You will share our passion and commitment to our service users and demonstrate empathy and a strong desire to assist individuals to reach their own potential through a person-centred approach. In return you will have the reward and satisfaction of making a real difference to individual lives and will benefit from the excellent terms and conditions Enable Glasgow offers its employees. You will receive regular and comprehensive training to give you the tools to do your job and will be supported by a committed management team who strive to promote and support professional development.

Your role will be in supporting individuals with all aspects of everyday life including maintaining health and wellbeing, and assisting individuals with running and maintaining their home. Experience in residential support work is useful but not essential. The successful applicant should also be willing to work towards an SVQ Level 3 Qualification. Must be available to work on a shift rota basis.

The successful candidate will play a senior and supervisory role in the operation of our Esmond Street Service: a 22 place supported living project for older people with learning disability and/or complex needs. The successful applicant will have experience of support planning and review systems, and will be in a position to work on a shift-rota basis. She/he will have experience in a supported living setting, the ability to work on their own initiative, and have a positive, empowering and flexible approach to the support of people with learning disabilities. The post requires the successful candidate to be involved in the supervision and development of the staff team; including training, developing systems, mentoring and auditing. She/he should also possess an appropriate qualification, or be willing and able to achieve this within an agreed timescale.

We are looking for staff members who share Enable Glasgow’s values in promoting the rights of individuals with learning disabilities to live fulfilling and meaningful lives.

Our frontline support workers are incredible, caring and talented individuals whose skills are invaluable to supporting the well-being of some of the most vulnerable people in our society.

You will share our passion and commitment to our service users and demonstrate empathy and a strong desire to assist individuals to reach their own potential through a person-centred approach. In return you will have the reward and satisfaction of making a real difference to individual lives and will benefit from the excellent terms and conditions Enable Glasgow offers its employees. You will receive regular and comprehensive training to give you the tools to do your job and will be supported by a committed management team who strive to promote and support professional development.

*Please note that although this post is initially temporary, there is scope for extending this to a permanent role.