About Glasgow North West CAB

Glasgow North West Citizens Advice Bureau (GNWCAB) is an independent charity founded in 1981. Each year we support over 5,000 people with over 18k pieces of advice, securing £3.5million for our community. Our mission is to end poverty and inequality by ensuring that people from all backgrounds are empowered through access to advice that changes lives and helps them affect positive change in their lives and the lives of those around them.

Staff benefit from access to a cycle to work scheme, blended working and a commitment to personal development.

GNWCAB Values

Kindness and Compassion: We care about people. We treat them with empathy, respect and understanding and listen without judgement.

Authenticity and Honesty: Our word is our bond. We are honest, we will set realistic expectations and will do what we say we will do.

Committed and determined: We are committed to take time to fully understand every issue, no matter how complex, and work determinedly and patiently towards the most effective solution for each individual.

Trust and Integrity: We create safe and respectful spaces where people feel secure to share openly, enabling us to provide the most effective support.

Welcoming and Passionate: We create a calm and supportive environment that breaks down barriers and builds trust. We approach every interaction with enthusiasm, giving our best to ensure people feel comfortable, valued, and confident to seek our help.

Listening: We listen with patience and respect, without interruption, creating an inclusive and positive environment. We remain attentive to both what is said and what is unspoken, ensuring people feel truly heard and understood.

Role Purpose

The Session Supervisor is the main operational lead for our drop-in and scheduled advice sessions. They ensure the smooth running of advice services, supporting advisers (paid and volunteer) in the delivery of high quality advice, handling difficult client interactions, and maintaining the flow and capacity of casework.

The role involves second-tier supervision, case checking, practical and emotional support, and on-the-ground problem solving. The post holder ensures that cases are followed up appropriately, escalates complex issues to managers, and helps maintain efficient and responsive service delivery. Occasionally, the post holder may provide direct advice to clients.

The Benefit, Debt and Money Advisor will contribute to the organisation’s vision of a Scotland in which single parents and their children are valued and treated equally and fairly, by supporting the delivery of various components which contribute to the Glasgow service, including high quality welfare benefits, money, and debt advice.

The Benefit, Debt and Money Advisor supporting the delivering of the National Debt Service and local Welfare Benefits Service. The role will focus on offering practical support in areas such as budgeting, debt management, access to benefits, and financial literacy. The Advisor will work closely with clients to help them navigate financial challenges and connect them to the services and resources they need to improve their financial situation.

All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children. Our core values of Justice, Equity, Trust, Collaboration and Compassion are at the heart of everything we do and underpin all aspects of our work.

Could you be part of something different? We have an exciting opportunity for a motivated and enthusiastic individual to use their gifts, skills and experience to make a difference to the lives of the people in our parishes and communities.

We are looking for someone to lead the planning and implementation of Perth Presbytery’s vision to develop Christian witness and ministry to the developing Bertha Park community.

Bertha Park is a new housing development with an emerging community on the edge of Perth where you would work within an evolving physical place, community and worshipping centre.

Bringing your experience in effective mission or outreach alongside your visionary and innovative outlook you will work in partnership to continue to develop and grow a new worshipping community through identifying the needs and requirements of those locally.

It is essential you have the right to work in the UK before applying to work with us. You will be asked to provide proof of your eligibility to work and remain in the UK if you are invited to attend for an interview.

Charity Information

Family Mediation West provides support to families affected by separation, divorce, and conflict. We have premises in Glasgow and Kilmarnock allowing us to offer services across the West of Scotland. We are affiliated to Relationship Scotland, who support a national network of 21 local service providers for individuals, couples and families experiencing relationship breakdown. The values and the standards of the organisation help to ensure effective support can be provided to help families through difficult times.

Job Information

The Family Mediation West Child Contact Centre Service experiences high demand in the West of Scotland. With children’s needs being at the heart of our service delivery, we seek to recruit a manager with a proven record within a child centred environment to manage all aspects within our centres. Contact Centres throughout Scotland will become regulated via the Care Inspectorate which offers an exciting opportunity for a manager to support planning to meet the needs of the regulation. This post is part of a 4-person Senior Management Team.

Roxburgh and Berwickshire CAB is an independent charity providing advice, information and support to people across our community. We are a friendly team of staff and volunteers working over 4 locations (Eyemouth, Duns, Kelso, and Hawick) delivering a busy advice service. We strive to deliver a good quality service that meets the needs of our clients in a non-judgemental and confidential manner. We aim for individuals not to suffer through not knowing or understanding their rights and responsibilities or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decision and feel empowered to improve their personal circumstance.

Job description:

To ensure the provision and development of quality advice, information and representation on statutory benefits and other social welfare matters in the Scottish Borders.

Key Responsibilities

• Interview clients over the phone, and face-to-face to gather relevant information about their circumstances and identify the areas they require assistance with.

• Research advice areas to identify possible options for the client.

• Improving access to benefit entitlements and maximising income.

• Provide representation for clients at social security first tier tribunals.

• Provide support and guidance on complex cases to CAB staff and volunteers.

• Run outreach sessions across Roxburgh and Berwickshire to enable our clients to access advice within their local community.

• Identify social policy issues to feedback to the wider network to help benefit both local and national social policy campaigns.

• Negotiate with third parties on the client’s behalf to resolve issues they are facing, for example, with employers, benefit agencies, and landlords, etc.

• Coordinate with other specialist advisors and projects within the Citizens Advice Bureau network to ensure clients receive support with complex issues.

• Keep comprehensive records of casework which meet audit requirements, including use of CASTLE case recording system.

• Identify areas for personal development and proactively explore training opportunities to continue your own personal development.

• Keep up to date on relevant legislation and case law relevant to the role.

• Carry out case checking responsibilities to help ensure cases are meeting audit requirements.

• Uphold the principles of Roxburgh and Berwickshire CAB at all times.

This list is not exhaustive, and you will be expected to carry out any other reasonable duties as requested by the operations coordinator or the bureau manager.

Would you like to come and work at the number one Students’ Union in Scotland (as voted in the recent Whatuni Student Choice awards)? Strath Union is looking for a talented individual to join our team as Advice Manager, providing maternity cover until 2nd April 2027.

The Advice Manager provides leadership for Strath Union’s Advice Hub, ensuring the delivery of a high-quality, safe, and student-centred advice service. Working on a part-time basis, the role focuses on oversight, prioritisation, quality assurance, and the professional supervision of staff delivering advice and casework, rather than day-to-day operational delivery.

The postholder is responsible for line managing the Advice Hub team, providing professional supervision, guidance on complex cases, and ensuring robust advice standards are consistently applied. The Advice Manager plays a key role in shaping service priorities, managing risk, and ensuring the Advice Hub operates effectively within available capacity.

The role sits within Strath Union’s Management Team, and, given the part-time nature of the post, the Advice Manager will work closely with colleagues to ensure clear delegation, communication, and escalation arrangements are in place.

Strathclyde Students’ Union is committed to promoting diversity and equality for all and welcomes applications from candidates of all backgrounds. We particularly welcome applications from applicants with disabilities, from ethnic minority backgrounds, and those with diverse sexualities or marginalised gender identities as these groups are underrepresented.

St Mary’s Episcopal Cathedral, Palmerston Place, Edinburgh, is seeking to appoint an office administrator. They will be responsible for administering the use and repair of Cathedral properties, for managing the bookings diary, and for ensuring that pastoral enquiries are passed on in a timely manner. They will work closely with the Book-keeper in the administration of Cathedral finances; with the Publicity and Events Officer in ensuring the smooth running of events in the Cathedral; and with the Assistant Organist in the administration of the music department.

Person specification:

Competent to use Microsoft Office tools – Word; Access; Excel; Teams. Experience with online accounting software (eg Xero) is desirable.

Approachable and unflappable.

An understanding of the church year and its particular pressures.

Self-motivated and able to take initiative under supervision.

Church membership is not a requirement, but the successful candidate will be in sympathy with the aims and objectives of St Mary’s Cathedral.

Main tasks:

Act as a first point of contact for both congregational and external enquiries via email, phone and in person, forwarding to clergy/other staff where appropriate.

Deal with tradespeople and negotiate Cathedral contracts/utility suppliers etc, checking regularly to ensure that best prices/service are being obtained. Liaising with Cathedral Architect and Vergers as appropriate.

Work alongside Publicity and Events Officer to deal with bookings for the Cathedral, Walpole Hall, and Song School including weddings, school bookings, concerts etc. Liaise with Book-keeper for invoicing in timely manner. Create rotas and act as point of contact for Edinburgh Festival volunteers and for volunteers for special events.

Ensure that Public Entertainment Licence and appropriate Alcohol Licences are obtained and all conditions shared with relevant people. Complete and file PRS returns and Church copyright licence on a quarterly basis.

Work with Payroll (provided by Alexander Sloans) to facilitate payments of monthly salaries and additional payments/expenses.

Maintain oversight of car park including invoicing and ensuring that payment has been made.

Make orders to suppliers as required and advised by colleagues (eg stationery supplies etc).

Take notes at weekly team meetings and other meetings as required.

Take and distribute minutes at Cathedral Board and Cathedral Council meetings (both usually quarterly).

Support clergy team to maintain Cathedral Roll, produce and distribute materials for AGM, stewardship, Christmas services etc.

Are you an experienced Health and Social Care SVQ Assessor? Do you want to join an award winning, friendly and experienced team? If so, then we have the perfect role for you!

We've got a great opportunity for a motivated and experienced SVQ Assessor to join us covering SVQ assessment across Scotland on a part-time, permanent basis. (3 days per week)

Our Assessor role is based in one of our West of Scotland offices (Irvine, Dumbarton, Glasgow or Airdrie) as part of our hybrid flexible working model. We will also need you to have flexibility to travel across Scotland when required.

The Role

As part of our Training Academy, you’ll play a key role in qualifying our social care workforce and supporting our team of SVQ Assessors in our Qualifications Scotland (formally SQA) Approved Centre which has been in operation since 1998. You will assess portfolios for the Social Services and Healthcare qualifications at SCQF levels 6, 7 and also ideally Core Skills, Business & Administration and PDA in Supervision awards.

You’ll be responsible for prioritising your own workload and planning your week to enable you to assess candidates through technology (eportfolio, MS teams) as well as providing some face to face support. You will work with candidates from induction to award completion, using your initiative to support them to meet Qualifications Scotland standards, agreed deadlines and organisational KPI’s.

You’ll be a key part of our experienced Assessor team helping ensure our excellent reputation of Cornerstone as an Qualifications Scotland provider is maintained for both our internal and external stakeholders.

To be an amazing Assessor we'll need you to bring;

• Experience of assessing candidates across different SCQF levels working in health & social care
• Extensive health and social care experience
• Confident use of technology (eportfolios, MS teams, Microsoft suite)
• Strong communication skills, both written and verbal
• Excellent organisational, planning and time management skills
• Ability to work flexibly to meet the individual needs of candidates and assessors
• Strong interpersonal, networking and facilitation skills
• An in-depth knowledge of Health and Social Care Standards, SSSC Codes of Practice, SSSC Registration requirements.
• An SVQ qualification in assessment i.e.L&D9DI A1 or D33
• An SVQ (or equivalent) qualification in social care at SCQF 7 or above

About Us

With 46 years experience delivering great care and support, Cornerstone provides tailored, individual packages of care which focus on enabling people with a variety of needs, including learning disabilities, physical disabilities, autism and complex care needs, to live the best possible life.

We aim to be the best employer in social care in Scotland and would love for you to come and join us. We thrive on teamwork and are passionate about the care and support we provide. If you're looking for a rewarding career where you know you can make a difference, then look no further.

Have any questions? If you'd like to find out more, please contact Pam Douglas on 0141 378 0675 or drop her an email on Pam.Douglas@cornerstone.org.uk

Shortlisted candidates will be invited along to a face to face/ MS Teams Interview depending on location.

The successful candidate will be required to go through a standard Disclosure check through Disclosure Scotland. This is a rewarding role which will allow you to draw on your experience of the Social Care sector to provide professional assessment and support to candidates, enabling them to realise their potential.

Please note - If you have spent more than 12 months out with the UK (excluding France, Germany. Greece, Hungary, Ireland, Italy, Lithuania, Netherlands, Poland, Portugal, Romania or Spain) within the last 10 years while over the age of 18, you will be asked to provide a criminal record certificate from the relevant government/police authority as part of our pre-employment checks.

Are you already imagining yourself as part of our team? Apply today; we would love to hear from you.

Paisley Housing Association is a Housing Association and registered charity situated in the heart of Paisley. We own over 1300 properties and provide a factoring management service to over 280 owner-occupiers. We also operate in close partnership with other Housing Associations in Renfrewshire and East Renfrewshire as part of the FLAIR group.

Following a funding award from the Advice in Accessible Settings Fund, Paisley Housing Association is recruiting for a temporary Money Adviser (to 31st March 2028) to join our advice service to deliver this project. Working under the direction of our Advice and Projects Manager, you will be part of a successful and supportive team committed to providing an effective and efficient, holistic advice service to our tenants and communities.

We are looking for a motivated and organised individual who will uphold and promote Paisley Housing Association’s vision, mission, and values. You will contribute to creating a “Safe, Happy, Healthy and Thriving Community” by supporting a wide range of corporate functions and helping the organisation deliver excellent services.

The Money Adviser will assist the Advice and Projects Manager and Money Advice Co-ordinator to facilitate the delivery Benefits and Debt Advice and support the Association in becoming accredited by the FCA. The Money Adviser will act as the first point of contact for customers accessing this service.

Although this job will be based from Paisley Housing Association’s office, there will be a requirement for outreach activities in other community settings with the potential for working from home in line with any Hybrid Working arrangements in place, as agreed with line manager.

If you feel you have the skills, knowledge, experience and personal attributes to make a major contribution to our organisation, we would be delighted to receive your application for the position of Money Adviser.

In return, the Association provides an excellent benefit package including;

• An excellent working environment, with hybrid working.

• Competitive salary and benefits package

• Opportunities for professional development and training

• Modern office facilities in the heart of Paisley Town Centre

• Employers in Voluntary Housing (EVH) Conditions of Service apply to this post.

Paisley Housing Association is a Housing Association and registered charity situated in the heart of Paisley. We own over 1300 properties and provide a factoring management service to over 280 owner-occupiers. We also operate in close partnership with other Housing Associations in Renfrewshire and East Renfrewshire as part of the FLAIR group.

Following a successful funding bid to the Energy Redress Scheme, Paisley Housing Association is recruiting for a temporary Home Energy Adviser (to 31st March 2028) to join our advice service to deliver this project. Working under the direction of our Advice and Projects Manager, you will be part of a successful and supportive team committed to providing an effective and efficient, holistic advice service to our tenants and communities.

The partner Housing Associations are Paisley HA, Barrhead HA, Bridgewater HA, Ferguslie Park HA, Linstone HA and Williamsburgh HA. The Home Energy Adviser will join us at an exciting time and will assist in the development and delivery of a valuable and high profile project.

The overall purpose of the job is to provide an effective and efficient advice service, focussing on Fuel Poverty and energy use within the home. The Home Energy Advisor will facilitate the delivery energy advice, acting as the first point of contact for customers accessing this service. Providing advice and support for tenants, factored owners and the wider community of the partner Housing Associations, dealing with enquiries relating to energy usage within the home.

Although this job will be based from Paisley Housing Association’s office, there will be a requirement for outreach activities at other Housing Associations and in other community settings with the potential for working from home in line with any Hybrid Working arrangements in place, as agreed with line manager.

If you feel you have the skills, knowledge, experience and personal attributes to make a major contribution to our organisation, we would be delighted to receive your application for the position of Home Energy Adviser.

In return, the Association provides an excellent benefit package including;

• An excellent working environment, with hybrid working.

• Competitive salary and benefits package

• Opportunities for professional development and training

• Modern office facilities in the heart of Paisley Town Centre

• Employers in Voluntary Housing (EVH) Conditions of Service apply to this post.