Victim Support Scotland – Empowering People Affected by Crime

Who We Are

Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference. Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them recover from their experiences. We aim to do this by adhering to our own organisational values:Organisational Values

• Victims Are at the Heart of Everything We Do
• We Care
• We Work with Intent
• We Are Ambitious
• We Persevere

Everything we do is driven by our dedication to supporting and empowering victims and witnesses, so they have improved health and well-being, feel safer, more secure, and informed. We are an effective organisation that makes a lasting difference to the people we support, and these values are reflected in the behaviours expected of all staff and volunteers.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role?

This is an exciting opportunity to join our team as a Whole Family Support Worker, 21 hours per week, fixed-term for a period of 12 months.

Working week will be between the following days and hours:

• Monday - Friday between 8am - 8pm & Saturdays 10am - 4pm

Salary band: £27,598 - £36,445 (pro-rata).Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with VSS progression arrangements. A higher salary placing will only be considered in exceptional circumstances subject to experience demonstrated.

Primary location:Motherwell. You will be expected to cover North Lanarkshire and throughout this locality area.

Reporting directly to the Locality Manager, you will take responsibility for overseeing this project. The Family Support Worker will lead the development and pilot of a Trauma-Informed Family Support Service across North Lanarkshire, designed to test a preventative approach to supporting families impacted by crime, including domestic abuse, assault, theft, fraud, and severe or persistent antisocial behaviour.

Through a coordinated, whole-family approach, the postholder will provide early intervention and tailored support to strengthen family wellbeing, build resilience, and prevent issues from escalating into crisis. This innovative model aims to move beyond traditional individual victim support, delivering a more holistic and effective response to the needs of families affected by crime.

During the pilot year, the role will provide direct support to up to 20 families affected by crime or antisocial behaviour. Beneficiaries will include adults, children, and young people, with a particular focus on families living in areas of deprivation and those experiencing hidden or underreported harms.

The Family Support Worker will undertake comprehensive assessments of need and risk, develop and review tailored support plans, and work collaboratively with partner agencies to coordinate effective, person-centred support. Operating within the Victim Support Scotland framework, the postholder will uphold victims' rights, maintain accurate and confidential case records, and contribute to the development of peer support opportunities where appropriate.

Families will receive a bespoke, trauma-informed support plan focused on early intervention, stabilisation, resilience-building, and improved wellbeing, helping to prevent issues from escalating into crisis.

In addition to delivering one-to-one and family-based support, the postholder will work closely with the Locality Manager and wider team to develop and strengthen local and national partnerships, establish effective referral pathways, and raise awareness of Victim Support Scotland's services to ensure families can access the support they need at the earliest opportunity.

Further details of this role are available in the job description –

Whole Family Support Worker.docx

If you are looking for a role with a purpose, where you can really make a difference, we want to hear from you!

Please note - This post will be subject to a satisfactory PVG check.

What we offer

Holiday

When you work for Victim Support Scotland, your wellbeing is important to us. We offer an enhanced annual leave package of 39 days (pro-rata) holiday. 42 days (pro-rata) from Grade 6 and above.

Pension

Save for the further and join the Standard Life Pension. Your future self will thank you. Our generous employer contribution will help you plan for the future.

Support

Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing. We also offer enhanced maternity and paternity pay and access to a credit union.

Discounts

You will have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more.

Flexibility and development

We are proud of our flexible and inclusive work policies, which help you balance work and life. Supporting employee development is important to us, we offer comprehensive learning and development opportunities.

Blue Triangle’s core mission is to empower people to thrive, by delivering solutions in communities which focus on the needs of each individual. Our approach is trauma-informed, person-centred and wellbeing focused, and aims to ensure that in Scotland, everyone is able to access support whenever, and for however long, they need it.

The Board has overall responsibility for governance and strategic direction of Blue Triangle, and we are seeking individuals who have a real desire and interest in helping deliver our ambitious aims and objectives. We are currently looking for individuals with demonstrable experience in the third sector, in particular Housing and Social Care. Additional expertise in development, with financial and commercial experience, would be very beneficial.

As a voluntary position, it will not be paid but travel and other expenses for attendance at meetings are reimbursed in line with our policy.

Blue Triangle is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

Please click on the link below to view our full recruitment pack.

Blue Triangle Board Member Pack 2026

Before you submit, are you eligible to work in the UK? Do you have any relation or contact with any Blue Triangle Staff? Have you ever worked for Blue Triangle in the Past, if so when and in what capacity? This can be confirmed in the covering letter.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

Within this role you will be working as part of the Service team, maintaining a clean, safe and healthy environment in the service for our supported people.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

This role is stationed at our new Irvine service in North Ayrshire. We are looking for a domestic cleaner who will be working in a social care setting ensuring a safe, hygienic, and welcoming environment for residents, specialising in infection control and room sanitisation. Key duties include adhering to COSHH regulations, cleaning of communal areas, and respecting resident privacy, as well as maintenance of staff areas and communal areas of buildings and grounds. In flat void cleaning and prepping with quick turnover to a high standard, candidates need to be able to undertake physically demanding tasks and be able to work on own initiative. Due to the nature of the service, confidentiality and professionalism is a must for anyone offered the post. There is a variety of tasks to undertake and applicants should hold a strong knowledge of health and safety processes. Must be willing to attend training which may extend working hours on those days and have a focus on personal development .

Working Pattern: 15 hours per week

To find out more about being a Cleaner click the link below:

Cleaner Role Profile

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

Our Irvine service provides housing support to individuals aged 16-21 and individuals presenting under the National Transfer Scheme. We currently have one full time (30 hours per week) and two part time (20 hours per week) night-shift Support Worker positions available. The Support Workers will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

The support we provide is always person-centred, trauma-informed and wellbeing focused. As a Housing First Young Person Worker working with West Dunbartonshire Council as part of our Housing First service, you’ll work in the community to provide a wide range of flexible intensive support to individuals aged 16-25 to encourage independence to maintain and sustain a tenancy and adapt to community life.

Main Responsibilities:

This role working in the West Dunbartonshire area combines settled housing with person-centred, strengths-based and flexible support. This Housing First role is outreach-based, working 35 hours per week on a rota, and will see the Housing First worker providing support to young people in their own tenancies. The Housing First Young People Worker will:

1. Provide intervention and a range of supports for new referrals and existing Supported Young People in their own tenancies.
2. To provide trauma-informed, person-centred, and wellbeing-focused support for young people supported by Blue Triangle.
3. To support, review, monitor and evaluate through our SHARP monitoring tool to achieve a positive person-centered outcome for the people we work with in line with Blue Triangle’s statutory and legislative requirements.
4. To support young people transitioning from supported accommodation into the local community or referred from other sources, helping them on their personal pathway towards a settled tenancy, building their tenancy and life management skills.

To find out more about being an Intensive Support Worker, click the link below:

Housing First Young People Worker- Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally hold an SVQ level 3 or above.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Phoenix Futures is looking for a dedicated individual to work within the Glasgow Residential Service who will be responsible for co-ordinating and conducting all assessments for admission into the service.

You will manage all referrals, ensuring assessments are conducted in a timely manner, and manage all admissions into the service with the Admissions Team.

As the Assessment & Referral Worker you will be the lead worker supporting individuals accessing the residential rehabilitation programme. You will manage all enquiries and referrals made to the service, undertake comprehensive needs assessments for individuals and liaise with the service managers and clinical leads to make placement decisions regarding the suitability.

You will also welcome new residents into the service and ensure all needs of their needs are met upon arrival. Be responsible for data management of referrals in service and report data in line with processes in place. Liaise with commissioners and stakeholders ensuring customer relationship management processes are in place, promoting the service

The role will also supervise volunteers in line with organisational policy to support with preparation work for individuals who have been assessed as suitable for the service.

This is a full-time role working 37.5 hours per week, Monday to Friday.

Your Rewards

• Pro-rata 33 days’ annual leave (increasing each year to a maximum of 38 days).
• Starting Salary of £26,298, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £28,000
• Benefits including season ticket loan, pension scheme and life assurance.
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
• Continuous training and career development via PXL our dedicated learning management system.
• A rewarding role with the opportunity to¿help us support people on¿their journey to recovery¿and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find¿your place amongst our incredible and collaborative team.

About You

• Relevant experience of working in health and social care, ideally within the field of problematic substance use, mental health or another comparable field
• Evidence of effective partnership working and the ability to network for the benefit of the client and service
• Evidence of managing a busy caseload or tasks and excellent organisational skills
• To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
• Excellent communication skills, both written and verbal
• Understand complex issues presented by people entering abstinence based residential settings
• Determined, with a drive to succeed and a willingness to learn
• Passionate and enthusiastic about making a real difference to the lives of people we support

About Us

The Phoenix Futures Group has nearly 60 years’ experience of developing and delivering pioneering substance use services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise. Join us and we will support you to contribute to the creative development of our treatment and recovery approach to meet the needs of our service users, our commissioners and stakeholders.

If you feel you are the right person with the necessary experience and passion, please apply. For a conversation about the role please contact Stephen Kennedy (stephen.kennedy@phoenixfutures.org.uk)

Ricefield Arts & Cultural Centre is a registered charity and social enterprise for the exploration and promotion of Chinese culture and has an excellent reputation for delivering original and inspiring creative experiences, cultural events and workshops to community groups, public institutions and arts audiences around Scotland.

We are currently looking to appoint a Treasurer to join our small Board. The Treasurer will be responsible for managing all financial matters on behalf of our organisation and will be responsible for ensuring that the organisation has robust financial processes to ensure it meets its legal and constitutional requirements. It will also be the responsibility of the Treasurer to report the financial position at the board meetings. While we encourage and welcome applicants of all backgrounds, we are keen to hear from candidates that have experience of charity financial management or are chartered in a suitable accountancy field.

All Trustees are required to attend monthly board meetings, either at our office located in the heart of Glasgow city centre or via Zoom. In addition, we ask Trustees to attend our annual board development day, important meetings with stakeholders and some events and projects, where possible. As Ricefield Arts is a social enterprise, the role also involves serving as our Board of Directors.

Please note that this is a voluntary role. Neither the Trustees nor Board of Directors receive any remuneration, however, travel expenses incurred in carrying out board duties will be fully reimbursed.

Other than the Treasurer, we also wish to appoint additional Trustee(s) with community engagement or cultural events management experience to serve our Board. Please check our website for more information.

Care Opinion CIC is an independent, not for profit social enterprise run by a small, committed and passionate team. Our mission is to make it safe and simple for everyone to share their experiences of health and care services in ways which connect people together for change. Inclusion, transparency, integrity and innovation are some of the values which drive what we do and how we do it. We run a feedback website and we work closely with staff in healthcare organisations across the UK and further afield.

We are recruiting an enthusiastic Engagement and Support Officer to be part of our Support Services Team and predominantly across Scotland but will also include projects across the UK and the wider business.

You will join a team responsible for delivering comprehensive support and engagement services to existing Care Opinion subscribers, while supporting the engagement and onboarding of new subscribers across health and social care.

Many of the organisations and teams that Care Opinion works with recognise they would like to do more with online feedback but need support to do this. This involves working with both an executive and operational lead to drive forward their involvement with Care Opinion. Support will be wide ranging; from helping to collate information and working on implementation plans, to supporting individual staff to promote Care Opinion at a local level and respond to online feedback in an open and transparent way.

The post holder must have a passion for harnessing the citizen voice in improving health and adult social care services, as well as share our commitment to delivering a personal and friendly customer service. You must demonstrate commitment to Care Opinion’s vision, mission and values.

Key role areas

The job includes:

Preparing and delivering excellent training to staff from subscribing organisations via webinars and occasional face to face.

Providing quick, constructive and engaging support and inspiration to subscribing organisations on all issues relating to the effective use of their subscription.

Handling queries from other organisations and the public via telephone or email in a friendly and professional manner.

Being the lead contact for a number of subscribing organisations and reporting progress to the Subscriber Services Manager.

Carefully moderating stories/responses and ensuring accurate and speedy publication.• Contributing enthusiastically to sales and marketing planning and activity.

Website administration: diligently updating service tree, maintaining subscriptions, developing and updating site pages.

Proactively seeking customer feedback and using this to contribute to product and service development.

Organising and participating in the delivery of informative subscriber, networking and awareness raising events, both online and occasionally in person.

Contributing to Care Opinion’s social media presence e.g. BlueSky, Facebook, Instagram, Vimeo.

Working closely with the wider support team to improve service delivery and creative engaging and exciting new initiatives for subscribing organisations.

Carrying out all those necessary little administrative tasks as required.

East Dunbartonshire Women’s Aid (EDWA) is looking for a passionate and skilled individual to join our team. We are looking for a Finance Officer who will be committed to our aims and values and who will bring extensive financial management experience and skills to our charity.

The main role of the post holder will be to oversee and manage the overall financial health of the charity, ensuring the sustainability of our services and providing financial monitoring information to our main funders and our Board of Trustees. As our Finance Officer, you’ll help ensure that every £1 donated creates maximum impact for the women, children and young people who need it most.

EDWA operates with a high level of funding from a variety of sources and applicants should therefore have at least two years’ experience of managing significant budgets with a high degree of autonomy and responsibility.

You are required to have the appropriate skills, experience and qualifications that are relevant to the duties outlined in the job description, including being proficient in the use of Sage One Payroll and Microsoft Excel.

You should have an understanding of the feminist analysis of domestic abuse and be willing to work within the group’s collective, non-hierarchical structure.

The role is based in Kirkintilloch with potential for home/flexible working as part of your working week. Attendance will be required at our weekly team meetings to fulfil collective management responsibilities.

As there may be times where you will informally meet women, children or young people using our services, this post is subject to a successful PVG scheme check. We will also require suitable references and completion of a satisfactory 6-month induction period.

Why work with us?

• Pension Contribution of 8%
• Optional on-call allowance of 7.5% (on completion of probationary period)
• 30 days’ annual leave per annum (entitlement for this post will be pro rata)
• 12 public holidays per annum (entitlement for this post will be pro rata)
• Training and development opportunities
• Reimbursement of mileage & necessary expenses
• Hybrid / flexible working opportunities
• Small and friendly team

Edinburgh Young Carers (EYC) is seeking a suitably experienced and qualified applicant to join and develop our service, providing high quality support to young carers in Edinburgh between the ages of 5 and 25 years, who care for someone affected by alcohol or substance use at home.

The postholder will work alongside colleagues to raise awareness of young carers and their support needs, identify hidden young carers, carry out Young Carers Statements/Adult Carer Support Plans and provide support to ensure that young carers’ identified personal outcomes are being met, in accordance with the Carers (Scotland) Act 2016.

The successful candidate will be suitably qualified and have at least 3 years’ proven experience working with children and young people, including individual and group work, as well as experience in working with those affected by parental/family substance use. Sound understanding of Child Protection and relevant legislation is also required.

Organisation Profile

EYC is a voluntary organisation working with and on behalf of young carers throughout Edinburgh. We are one of the largest well-established independent young carer organisations in Scotland. We have a strong commitment to the rights of children and young people.

Working at EYC and Staff Benefits

EYC is a passionate, lively, supportive place to work. We have a great team and take good care of our staff. Our benefits package includes: 27 days’ annual leave plus all public holidays, 6% matched pension, free healthcare through Benenden Health after 6 months’ probation, hybrid working, flexible hours, Cycle to Work scheme and extensive training opportunities. We are also a recognised Carer Positive employer.

• 3 SJC salary scale increases over 3 years
• 27 days’ Annual Leave plus all local Public Holidays
• 6% Pension – matched contributions
• Flexible and Hybrid working
• Free Benenden Healthcare (after 6 months)
• Cycle to Work scheme
• Full Induction and Training opportunities
• Regular Support and Supervision
• Team social events (on us!)