Delivery and Partnerships Our Senior Leadership Team (SLT) provides strategic leadership for TSDG. This role sits within that space providing senior leadership for all our thematic and sector support work across the region. This role reports to our Chief Executive and line manages thematic Lead Officers – Community Transport, Health and Wellbeing, Children, Young People and Families, Employability, and Community and Sector Support. It is peer-supported by the other members of the SLT: our Head of Resources and Development and our Head of Communications and Impact.
What You'll Do
We are looking for an experienced senior leader to join TSDG as it enters its next chapter. As Third Sector Interface for Dumfries and Galloway, we work with the sector, partners and communities to address key local priorities, build capacity and maximise investment in our region. Internally, you will lead our thematic and sector support teams, ensuring accountability for performance, delivery and impact on our communities. Externally, you will represent TSDG in key partnerships across Dumfries and Galloway, the south of Scotland and nationally, making sure the voice of the third sector is heard where decisions are made.
More about you
This role plays a critical part in the planning and management of our organisational finances and resources, leading a small team within the Business Support team. It reports to our Head of Resources and Development and line manages a full-time Finance and Resources Officer and a part-time Business Support Coordinator. It sits within the Business Support team, which also includes our Fund Managers and Coordinators.
What You'll Do
Effective strategic and operational planning, performance and development are essential to the sustainability of our growing organisation. A significant element of this is how we plan and manage our finances and other resources, build organisational policy and process to enable the work we do for our sector, and develop our practices to build a great place to work. Our Resources and Development team provides the planning, oversight and development of our central organisational activity and practice, as well as managing the investments we make in our sector on behalf of funding partners.
As Finance and Resources Manager, you will take a leading role in our project and core budget development and reporting, financial oversight and assurance, financial forecasting and financial policy and processes. You will also support the planning and management of our people/staff related activity, working with our external HR Advisor and the Third Sector Dumfries and Galloway (TSDG) Senior Leadership Team (SLT) to coordinate the update and maintenance of our Staff Handbook and policies.
More about you
This is an opportunity to use your communication, relationship-building and support skills to help people who are facing sight loss find the support, information and confidence they need to move forward.
A diagnosis that affects someone’s sight can bring uncertainty and a huge number of questions. As an Eye Care Liaison Officer (ECLO), you’ll be there at a crucial time, providing practical information, emotional support and guidance to people with sight loss, their families and carers.
Working as part of RNIB’s Eye Care Support Services in Dumfries & Galloway, you’ll help people understand the support available to them, identify their individual needs and make informed choices that enable them to maintain their independence. You’ll support people face to face within hospital and community settings, as well as by telephone and digital channels.
About the role
This is a varied, people-focused role where you’ll provide person-centred advice and support to people of all ages affected by sight loss. You’ll help individuals navigate the sight loss pathway, signpost and refer them to appropriate services, and provide guidance on areas such as certification and registration, falls prevention and the wider support available to them. Where needed, you’ll also advocate on behalf of patients to help them access the right services.
Partnership working will be an important part of your role. You’ll build strong relationships with NHS eye care teams, statutory services, third-sector organisations and community partners, developing effective referral routes and helping ensure people receive joined-up support. You’ll also contribute to service evaluation and improvement, attend relevant clinical and professional forums and help raise awareness of the ECLO service.
About you
You’ll have experience of providing information, advice or person-centred support, ideally within a health, social care or community environment, and an understanding of how these services work together. An excellent communicator, you’ll be comfortable supporting people who may be dealing with difficult or life-changing circumstances, while remaining empathetic, impartial and non-judgemental. You’ll also be confident building relationships with professionals and influencing others to achieve positive outcomes for the people you support.
You’ll be organised, adaptable and able to manage your own workload, with good IT skills and an understanding of the importance of accurate record keeping, GDPR and information governance. The role may involve working across different locations and occasional travel for meetings or training.
You’ll also undertake the RNIB and City University Eye Clinic Support Studies qualification, which is provided by RNIB.
What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 27 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.
Bethany Christian Trusts Supported Housing service offers accommodation and support to individuals who have registered as homeless or are at risk of becoming homeless within Dumfries. Bethany Christian Trust is looking for a support worker to be part of this team. The successful post holder will work as part of a team delivering flexible and creative support to vulnerable people to meet their housing needs.
You will have a proven record as a team player with excellent communication skills; you will have experience and knowledge of the service user group and their surrounding issues. We would welcome applicants with lived experience of these issues. Competence in the use of Microsoft office tools is essential. An SVQ 3 in Social Care, Promoting Independence or equivalent as listed by SSSC as appropriate for a ‘Housing Practitioner’ is desirable; the willingness to work towards this is essential.
As Bethany is a Christian organisation, this post carries an Occupational Requirement in line with Equality Act 2010. Please note that one reference must be from your church minister or leader to endorse your live and active Christian faith and commitment.
Successful applicants for this post will require membership of the PVG scheme and registration with the SSSC.
We are committed to helping our employees flourish personally and professionally. Below are a few examples of the ways we support our employees.
Where the role fits in our organisation
Our Communications and Impact team leads on communications, media, engagement with the third sector and partners across Dumfries and Galloway, systems, data and insights, evaluation and impact, storytelling, regional and national sector promotion, and internal communications. This role reports to our Head of Communications and Impact and is peer-supported by the other members of the Communications and Impact team.
What You'll Do
We are looking for a colleague to lead our digital transformation, change management and innovation agenda, both within TSDG and across the wider third sector in Dumfries and Galloway. Internally, you will develop and deliver a digital roadmap for TSDG, championing effective use of our core platforms and building staff confidence and capability. Externally, you will strengthen digital inclusion in Dumfries and Galloway, lead our digital collaboration tool, and help other third sector organisations optimise their digital use and collaborate more effectively.
• Develop and lead delivery of a digital transformation roadmap for TSDG, covering systems, data, process improvement and digital capability.
• Deliver effective, joined-up use of internal digital platforms, reducing duplication, improving data flow between systems and strengthening reporting.
• Lead change management activity through communication and training, supporting staff to adopt new tools and ways of working.
• Identify and pilot digital approaches, including emerging AI tools, that could improve our efficiency or service delivery.
• Lead, develop and monitor our digital collaboration tool, including the digital collaboration of the Whole Family Support project alongside Borders and Midlothian TSIs.
• Work with third sector organisations across Dumfries and Galloway to deliver measurable improvements in the sector’s digital maturity, promoting shared digital tools and good practice and leading peer learning and knowledge-sharing.
• Lead TSDG’s participation in the TSI/DIA Local to National learning pilot, and develop and chair a Local Digital Steering Group to embed and evidence digital inclusion in local strategies and plans.
• Produce clear, accessible evidence and recommendations to inform partners, funders and decision-makers.
• Represent digital transformation interests in relevant local partnerships, strategy groups and funding conversations.
• Support colleagues across TSDG and contribute to effective team working, in line with our values.
More about you
• You will have knowledge of partnership working across sectors.
• You will have a strong understanding of rural digital inclusion and digital exclusion.
• You will be able to show experience of leading digital transformation, change management or system/transformational working.
• You will be confident using and championing core digital platforms and collaboration tools.
• You will have strong analytical skills and be able to translate evidence into clear, actionable insights.
• You may have experience of supporting multiple external organisations to improve shared digital practice or collaboration.