Jobs in Argyll and Bute

Argyll and Bute Citizens Advice Bureau, is an independent and innovative advice organisation providing holistic advice and support to people across Argyll and Bute.

Argyll and Bute Citizens Advice Bureau in collaboration with Inspiralba is looking for a client-focused individual with looking to build their experience of providing triage and admin support, in our busy Lochgilphead office to our clients across Argyll and Bute. This includes responding to clients contacting us by a variety of methods and assisting them to receive quality advice from our fully trained advisers.

As this is a development role, the successful candidate will be provided with all aspects of training required to carry out the role of triage assistant. However, they must be able to handle more than one task simultaneously and ideally have a track record of working with people who may be vulnerable and anxious. An empathetic and professional telephone manner is essential.

Team working is essential and the post-holder must be able to assist colleagues with possibly competing demands. Applicants should also demonstrate sound oral and written communication skills, be well organised and be proficient in using a range of IT tools to carry out their work, including case recording systems, Microsoft Office including Word, Outlook and Excel.

Committed, results-driven and supportive to the needs of others, the successful applicant will be able to work both on their own initiative as well as part of a team and must be willing to follow and develop agreed procedures.

Employee benefits

Argyll and Bute Citizens Advice Bureau offers excellent terms and conditions, including a total of 25 days (pro rata) annual leave plus 10 public holidays and a pension scheme with a 6% employer contribution. Argyll and Bute Citizens Advice Bureau is an inclusive employer that supports a work-life balance and offers a 4 day week (pro rata), well-being events, and a positive working environment.

Argyll and Bute Citizens Advice Bureau, is an independent and innovative advice organisation providing holistic advice and support to people across Argyll and Bute.

The Bureau provides a comprehensive advice and information service throughout Argyll & Bute from its offices in Lochgilphead and Helensburgh and by outreach to Campbeltown, Dunoon and Oban localities.

The Debt / Money Adviser will take responsibility for the quality of advice and standard of service provided by the bureau in money advice (debt) cases with a particular focus on those at risk of losing their homes through eviction or repossession. Providing specialist support on all areas of free debt management, statutory and sustainable solutions and lay representation within court and pre-court advice provision.

Travel will be essential to the post and expenses are reimbursed for travel related to approved duties. No overtime payments are made, but time off in lieu is given.

In the interest of public safety, the successful applicant for this post will be asked to disclose criminal history information.

We regret that we are unable to acknowledge receipt of completed application forms.

Team working is essential and the post-holder must be able to assist colleagues with possibly competing demands.

Applicants should also demonstrate sound oral and written communication skills, be well organised and be proficient in using a range of IT tools to carry out their work, including case recording systems, Microsoft Office including Word, Outlook and Excel.

Committed, results-driven and supportive to the needs of others, the successful applicant will be able to work both on their own initiative as well as part of a team and must be willing to follow and develop agreed procedures.

Employee benefits

Argyll and Bute Citizens Advice Bureau offers excellent terms and conditions, including a total of 25 days (pro rata) annual leave plus 10 public holidays and a pension scheme with a 6% employer contribution. Argyll and Bute Citizens Advice Bureau is an inclusive employer that supports a work-life balance and offers a 4 day week (pro rata), well-being events, and a positive working environment.

The Welfare Rights Adviser will play a key role in delivering an independent, free, impartial and confidential advice, information and advocacy service to Association standards. The postholder provides quality advice, information and casework on statutory benefits and other social security matters to clients across Argyll & Bute, including advocacy and representation at First-tier Tribunal.

The role also supports the quality of benefits advice across the bureau – case-checking other staff and volunteers, providing second-tier advice, and identifying and meeting training needs.

The Welfare Rights Adviser will advise and represent clients on issues including:

• Statutory benefits and social security, income maximisation, benefit entitlement and better-off checks, mandatory reconsiderations, appeals and First-tier Tribunal representation

This role will be of particular interest to an experienced adviser with strong knowledge of welfare rights and social security legislation, who is confident representing clients at tribunal and committed to supporting the development of others. Home/remote working is available and encouraged, with occasional travel throughout the region.

Employee benefits

Argyll and Bute Citizens Advice Bureau offers excellent terms and conditions, including a total of 25 days (pro rata) annual leave plus 10 public holidays and a pension scheme with a 6% employer contribution. Argyll and Bute Citizens Advice Bureau is an inclusive employer that supports a work-life balance and offers a 4 day week (pro rata), well-being events, and a positive working environment.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Long service awards
• Fully funded SVQ4
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

As Service Manager, you will be responsible for providing safe, secure, supported accommodation for homeless people within your service. You will manage and lead a team delivering quality housing support/accommodation and housing management service and to support people experiencing homelessness to build their skills and confidence to sustain their own tenancy. In Oban there are 2 services, Shore Street & Solas, and as such transitional work between the 2 services is required. This role is 35 hours per week and will be Monday-Friday.

Main Responsibilities:

As Service Manager, you will:

• Lead, manage and develop the staff team and others where appropriate (e.g. students, trainees etc.) to meet the objectives of the service, delegating tasks where appropriate.
• Promote and encourage the professional development of staff, including onboarding, supervision, core competencies, in-house training and external training.
• Ensure adequate staffing cover is provided for the service at all times by appropriate shift rotas and deployment of employees, both permanent and relief.
• Manage all aspects of the service in line with Blue Triangle, statutory and legislative requirements and take a lead role in the strategic development of the service.

To find out more about being a Service Manager, click the link below:

Service Manager Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• You will already be a registered manager with the Scottish Social Services Council, hold a minimum of SCQF Level 7 (SVQ 3) in Social Care but willing to complete an SCQF Level 9 (SVQ4) as soon as possible and have experience of managing and motivating a team.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Able to use Microsoft or equivalent applications competently.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Senior Managers you will be able to develop in your career.

ABWA provides information, emotional/practical support, refuge accommodation and accommodation advice to all women, their children and young people who are experiencing domestic abuse from their current or ex- partner.

The CYP Support Worker will provide confidential, trauma- informed, age and stage appropriate support and information for children and young people within the ABWA refuge, and service.

The CYP Team works closely with ABWA’s Team Leader and colleagues.

Salary

• Qualified: £28,775.25 + 8% pension (35 hours)
• Unqualified: £26, 460 + 8% pension (35 hours)

SVQ level 3 in Childcare or HNC Childhood Practice or HNC in Childcare and Education or a willingness to work toward this.

Applicants can check their qualifications here.

Hours of work

1 x 35 hour post Monday – Friday 9-4.30pm *work out with these hours as required*

Or will consider

Job share / 2 part time posts 17.5 hours each *work out with these hours as required*

This post is subject to an Enhanced Disclosure.

ABWA is an Equal Opportunities Employer: This post is restricted to female applicants under the Equality Act 2010, schedule 9.

What we offer

• Great benefits for our employees which include:
• Flexible working hours (where appropriate)
• 8% pension
• 25 days paid holidays and 12 days public holidays a year – pro rata for part time staff.
• Maternity Leave / Parental Share Leave
• Training

A Unique Heritage Destination

The MacDougall of Dunollie Preservation Trust (DPT) is seeking an experienced and inspiring Site & Heritage Manager to lead Dunollie Museum, Castle & Grounds, one of Scotland's most significant heritage sites.

This is an exciting opportunity for a heritage professional with strong management, fundraising and business skills to lead our heritage site and museum during a pivotal period of transformation. Working closely with the Board of Trustees, you will balance heritage conservation with income generation, visitor engagement and long-term sustainability.

Key Responsibilities

• Oversee all on site operations for the Trust, including funded projects, events, commercial activities and the heritage offer.

• Develop and enhance Dunollie's visitor experience.

• Lead and motivate a multidisciplinary staff team.

• Assist and monitor in grant funding and identify new income opportunities.

• Build and maintain strong relationships with funders, donors, partners and stakeholders.

• Monitor budgets and financial results, analyse financial performance and report against organisational objectives.

• Ensure the preservation of the site's historic assets, collections and museum standards.

About You

We are looking for someone with:

• Significant experience in a management role within the heritage, museum, cultural or visitor attraction sector.

• A strong understanding of heritage conservation, museums and visitor engagement.

• Proven involvement in fundraising and grant management experience, including developing funding applications and reporting to funders.

• Excellent people skills, with the ability to inspire teams and build productive relationships with trustees, funders, partners and communities.

• Competent analytical and financial skills, including budgeting, performance monitoring and strategic planning.

• Experience of managing projects, delivering against targets and supporting organisational sustainability.

• A passion for heritage and a commitment to sharing cultural history with diverse audiences.

Why Join Us?

Dunollie Museum, Castle & Grounds occupies a unique place in Scotland's heritage landscape. This is a rare opportunity to lead a historic site with ambitious plans, helping to preserve its legacy while ensuring it remains vibrant, resilient and accessible for generations to come. The DPT is in an exciting transition stage with plans being made to transform and develop new buildings, enhance the heritage, visitor and learning offer, laying the foundations of a new era. This is an exciting opportunity to make a lasting contribution to the future direction of the DPT while ensuring the continued success of our day today operations.