- Advertised from 12th November 2026
- Fixed term to 31st March 2027
Role
Martin Rhodes MP is seeking a Caseworker to join his constituency team in Firhill, Glasgow.
The successful candidate will support constituents contacting the office by email, telephone, social media, letter and at surgeries, ensuring enquiries are handled promptly, accurately, sensitively and confidentially.
Key responsibilities:
- Assist with advice surgeries and other meetings and follow up as appropriate.
- Attend constituency meetings as appropriate.
- Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media or face to face. Ongoing communication may be required.
- Draft responses to constituents.
- Ensure records are kept and information managed confidentially in line with the data protection legislation.
- Ensure that each case is dealt with promptly, sensitively, confidentially and accurately in accordance with the MP.
- Gather relevant information to assist with resolving cases.
- Log all cases; monitor progress and ensure all identified actions are taken
No formal qualifications are required. Applications are welcomed from individuals with relevant experience and transferable skills. Experience in customer service, advocacy, casework, advice services, complaints handling, community engagement or public service roles would be advantageous but is not essential.
The successful candidate will demonstrate:
- Excellent written and verbal communication skills, with the ability to produce clear correspondence and communicate effectively with people from a wide range of backgrounds.
- Strong organisational skills, attention to detail and the ability to manage a demanding workload, prioritise competing demands and meet deadlines.
- Sound judgement, discretion and professionalism, including experience of handling confidential or sensitive information appropriately.
- Good interpersonal skills and a commitment to delivering a high standard of service to constituents, particularly those facing difficult or challenging circumstances.
The role is based in person at the constituency office in Firhill, Glasgow. Working hours are 9.00am to 5.00pm, Monday to Friday, with occasional evening and weekend working required. Applicants must have the right to work in the UK.
Application notes
Please apply by sending a CV and covering email with the subject line 'Caseworker Application
FIRST NAME LAST NAME' outlining your suitability for the role to ralph.bennettrichards@parliament.uk.
For an informal discussion about the position, please contact Ralph Bennett-Richards, Office
Manager to Martin Rhodes MP, preferably by email at ralph.bennettrichards@parliament.uk or alternatively by telephone on 0141 321 3821.
Website: martinrhodes.uk
Interview/Start Dates
Interview Date: Afternoon of 11 December 2026, in Glasgow.
Start Date: As soon as possible following appointment, subject to the successful completion of parliamentary security vetting and any applicable notice period.
BECOME A TRUSTEE
Help transform lives. Help shape our future.
Make a lasting difference in tackling homelessness and poverty.
The Marie Trust supports people facing homelessness and poverty in Glasgow, helping them move towards stable accommodation and access the specialist support they need.
We are looking for committed, thoughtful people to join our Board of Trustees and guide our next chapter.
WE WOULD PARTICULARLY WELCOME EXPERIENCE IN
FINANCE & FUNDRAISING
Strengthening financial oversight and resources
LEGAL
Supporting sound governance and compliance
DIGITAL & COMMUNICATIONS
Helping us connect with our communities
HUMAN RESOURCES
Supporting people and organisational development
STRATEGIC PLANNING & GOVERNANCE
Help shape our long-term direction and strengthen Board oversight.
We also welcome experience in homelessness, housing and social care; lived experience of homelessness or poverty; and
partnership development.
WHAT IS INVOLVED?
Quarterly Board meetings, additional sub-committee meetings as required, and opportunities to engage with our services and events.
Constituency Assistant
- Part time
- £28,000 pro-rata
- Hybrid: The role will be predominantly based in Martyn’s constituency office in Grangemouth, with some flexibility for occasional homeworking.
- Closing 1st December 2026
Martyn Day MSP is looking for a Constituency Assistant to join his office on a part-time basis based in Grangemouth. As a Constituency Assistant, you will assist with the day-to-day operations of a busy MSP’s office.
The successful candidate will be responsible for a wide range of administrative duties, including managing correspondence, coordinating diaries and meetings, drafting documents and responding to enquiries from constituents and stakeholders. You will assist with parliamentary business and help ensure that all office communications and administrative tasks are handled professionally and effectively.
This is an exciting opportunity to gain hands-on experience in parliamentary processes, administrative tasks and contributing to the work of Martyn in representing his constituents across the Falkirk East and Linlithgow constituency.
Responsibilities
Carrying out general office administration and acting as front of office for enquiries.
- Responding to all incoming correspondence while professionally managing each enquiry within agreed timescales.
- Coordinating, tracking and monitoring the handling of enquiries and ensuring they are dealt with timely and professionally.
- Drafting written correspondence such as letters, requests for information and parliamentary questions and motions.
Maintaining office records and compliance with data protection.
- Maintaining filing system and managing records.
- Ensuring compliance with data protection legislation and GDPR requirements.
- Ensuring administrative and secretarial support is provided.
- Providing diary management including arranging and coordinating meetings.
- Organising and co-ordinating both online and in person surgeries
Supporting with keeping casework up to date and responding to public enquiries.
- Keeping cases up to date by tracking, logging and recognising when to escalate issues within team.
- Meeting constituents on a wide range of issues, including those of a sensitive nature and escalating accordingly.
- Advocating on constituent’s behalf with relevant bodies to resolve matters.
Reviewing constituent records and documentation in line with casework GDPR requirements.
- Ensuring casework electronic systems are kept up to date in line with GDPR requirements.
Requirements
- Have excellent proven written, verbal and IT skills with accurate attention to detail.
- Be empathetic with the ability to build and maintain relationships with a variety of stakeholders.
- Have a flexible and adaptable approach, being able to use good judgement and work on own initiative.
- Be well organised with the ability to prioritise competing workloads.
- Have the ability to foster good working relationships with confidence to understand how the media world operates.
- Be a proactive problem solver with the motivation and resilience to adapt and deal with challenges.
- A strong knowledge and understanding of the Falkirk East and Linlithgow constituency is essential.
- Experience of using caseworker for an MSP or MP would be an advantage, though it is not essential
Children and Young Person's Counsellor
- Part time
- £35,000 pro-rata
- On site: Glasgow, with travel to Kilmarnock
- Closing 15th November 2026
Are you passionate about making a difference to the mental health and well-being of children and young people?
Family Mediation West has an exciting opportunity for a Children and Young Person’s Counsellor to join our team, which supports separated families through our family mediation and child contact centre services. We are looking for a committed, skilled, flexible, creative, and organised practitioner to deliver free counselling sessions to children and young people, primarily affected by separation and divorce, from our offices in Glasgow and Kilmarnock.
We prefer applicants who are qualified to work with children/young people from age 5-18 but are also open to applications from qualified Children and Young People Counsellors and Play Therapists. This work will also provide indirect support to children and young people by offering Support and Advice sessions to parents who have been unable to refer their children to the service.
For more information, please download the job description and person specification below.
About Us
Family Mediation West provides support to families affected by separation, divorce, and conflict. We have premises in Glasgow and Kilmarnock allowing us to offer services across the West of Scotland. We are affiliated to Relationship Scotland, who support a national network of 20 local service providers for individuals, couples and families experiencing relationship breakdown. The values and the standards of the organisation help to ensure effective support can be provided to help families through difficult times.
Advocacy Worker (Survivor & Stakeholder Services)
- Full time
- £30,222 – £32,919
- On site: Glasgow City Centre Head Office, East & West Dunbartonshire, East Renfrewshire, Renfrewshire & Inverclyde
- Closing 17th November 2026
The overall aim of this post with Glasgow and Clyde Rape Crisis (GCRC) is to provide support and advocacy to survivors who are engaged, or considering engaging, with the criminal justice system following an experience of sexual violence. It is expected that the Advocacy Worker will have a strong commitment to anti discriminatory work and will be responsible to the Service Team Lead and Director(s) for maintaining the working values, principles, objectives and policies of Glasgow and Clyde Rape Crisis as outlined in the organisation’s governing documents. A PVG check will be undertaken as part of the selection process. Only women need apply under Schedule 9, Part 1 of the Equality Act 2010. The successful candidate will be required to demonstrate their right to work in the UK. As part of our recruitment process, applicants will be asked to complete a Right to Work
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