Support Manager (Maternity Cover)

  • Full time
  • £37,189 – £42,687
  • Hybrid: Edinburgh or Glasgow offices
  • Closing 13th November 2026


  • Advertised from 30th October 2026
  • 35 hours, fixed-term until December 2027
  • CF26-67

Role

In this role, you’ll:

• Be based at home but opportunities to work in our Edinburgh and Glasgow offices, covering the East and Central belt of Scotland.

• Be part of a highly effective and efficient team.

• Be responsible for providing support to Safeguarders and monitor their practice against Practice Standards.

• Liaise with key partner agencies and be a point of contact regarding queries, feedback or concerns relating to operational issues.

• Attend partnership and multi-agency meetings ‘Children’s Hearing Improvement Partnerships’ (CHIPS) in your area of work.

• Plan and facilitate support sessions with Safeguarders either as a one to one or in small groups in line with Performance, Support and Monitoring Framework.

• Support the continuation of operational delivery of contributing to agreed tasks such as Safeguarder recruitment, induction and training, development of newsletter and monthly communications to Safeguarders and the ongoing support and development of Safeguarders in line with the team work plan and contract delivery.

We’d love to hear from you if you have:

• Experience and knowledge of the Children’s Hearing System and relevant supporting legislation.

• Experience of working with children and families in a trauma informed and sensitive way.

• Experience of support and supervision of staff and or volunteers

• Strong organisational skills and attention to detail.

• Ability to build meaningful relationships, listening and proving constructive feedback.

• A proactive, collaborative approach and commitment to our values.

What we offer:

• A workplace with values of with love, with purpose and with strength

• 40 days annual leave, inclusive of bank holidays

• Pension scheme and wellbeing support

• Flexible and hybrid working arrangements

• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.

• Blue Light card discount

• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

For more information, please download the job description below.

Application notes

If you share our values and are passionate about supporting our people, we would love to hear from you.

For more information, email lisa.goodman@childrenfirst.org.uk

Please apply online via the Children First website.

Interview Date: Week commencing 23 November 2026


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