Where the role fits in our organisation

Our Communications and Impact team leads on communications, media, engagement with the third sector and partners across Dumfries and Galloway, systems, data and insights, evaluation and impact, storytelling, regional and national sector promotion, and internal communications. This role reports to our Head of Communications and Impact and is peer-supported by the other members of the Communications and Impact team.

What You'll Do

We are looking for a colleague to lead our digital transformation, change management and innovation agenda, both within TSDG and across the wider third sector in Dumfries and Galloway. Internally, you will develop and deliver a digital roadmap for TSDG, championing effective use of our core platforms and building staff confidence and capability. Externally, you will strengthen digital inclusion in Dumfries and Galloway, lead our digital collaboration tool, and help other third sector organisations optimise their digital use and collaborate more effectively.

• Develop and lead delivery of a digital transformation roadmap for TSDG, covering systems, data, process improvement and digital capability.

• Deliver effective, joined-up use of internal digital platforms, reducing duplication, improving data flow between systems and strengthening reporting.

• Lead change management activity through communication and training, supporting staff to adopt new tools and ways of working.

• Identify and pilot digital approaches, including emerging AI tools, that could improve our efficiency or service delivery.

• Lead, develop and monitor our digital collaboration tool, including the digital collaboration of the Whole Family Support project alongside Borders and Midlothian TSIs.

• Work with third sector organisations across Dumfries and Galloway to deliver measurable improvements in the sector’s digital maturity, promoting shared digital tools and good practice and leading peer learning and knowledge-sharing.

• Lead TSDG’s participation in the TSI/DIA Local to National learning pilot, and develop and chair a Local Digital Steering Group to embed and evidence digital inclusion in local strategies and plans.

• Produce clear, accessible evidence and recommendations to inform partners, funders and decision-makers.

• Represent digital transformation interests in relevant local partnerships, strategy groups and funding conversations.

• Support colleagues across TSDG and contribute to effective team working, in line with our values.

More about you

• You will have knowledge of partnership working across sectors.

• You will have a strong understanding of rural digital inclusion and digital exclusion.

• You will be able to show experience of leading digital transformation, change management or system/transformational working.

• You will be confident using and championing core digital platforms and collaboration tools.

• You will have strong analytical skills and be able to translate evidence into clear, actionable insights.

• You may have experience of supporting multiple external organisations to improve shared digital practice or collaboration.

The Business Support Intern will provide administrative and reception support to ensure the smooth day-to-day operation of the organisation, while assisting staff with project administration, communications and events.

The role is intended as a developmental opportunity, providing experience across office administration, community engagement and project support.

About our organisation

Midlothian Community Action (MCA) supports communities across Midlothian by helping local people, groups and organisations make positive change in their communities. We work across a range of programmes and projects, supporting volunteering, community development, climate action and local partnerships.

This internship offers an opportunity to gain practical workplace experience in administration, customer service and community project support within a busy and friendly charity environment.

We are looking for a Partnerships Manager based in East or South East Scotland, someone who wants to help build our programme across these regions. You’ll join a friendly, supportive and values-driven team, working with employers, public sector organisations and communities to create life-changing opportunities for young people through mentoring.

About the role

This is a unique opportunity to help shape MCR Pathways’ growth. As Partnerships Manager, you’ll build relationships with employers, public sector organisations and community partners that create sustainable pipelines of volunteer mentors and wider organisational support.

You’ll enjoy a varied and autonomous role, combining business development, relationship management and regional partnership building. Working flexibly between home, partner locations and communities across the East & South East of Scotland, you’ll have the opportunity to influence how mentoring grows across the region while being supported by an experienced national team committed to achieving lasting impact for young people.

Key responsibilities

• Research, map, and secure new corporate, public sector, and SME partners whose CSR, ESG, and D&I pillars align with MCR Pathways’ mission.
• Deliver compelling pitches, proposals, and workplace engagement events to drive high-volume mentor recruitment and hit ambitious monthly regional targets.
• Serve as the primary account manager for regional partners, delivering exceptional service to nurture long-term commitment and turn partners into active champions of the program.
• Collaborate with the Communications team and local networks to execute place-based campaigns and social media drives that raise brand visibility and generate prospective mentor inquiries in priority areas.
• Work closely with cross-functional internal teams to optimise the conversion process, guiding prospective mentors seamlessly from initial inquiry through to active onboarding.
• Utilise CRM systems and dashboards to track pipeline activity, evaluate campaign ROI, and monitor key recruitment and retention metrics.

About you

• Experience of and expertise in relationship-building on an organisational and individual level
• Experience presenting compelling and emotionally engaging information sessions to stakeholder organisations and individuals
• Experience and understanding of the importance of recruiting a diverse range of volunteers
• Can-do, proactive, flexible, solution-focused attitude
• Belief in young people’s potential, modelling motivation, commitment and resilience
• Knowledge of East and South East Scotland, including community groups and organisations

This role would suit someone with experience in business development, partnerships, account management or fundraising who is ready to take the next step in their career. You’ll have the opportunity to shape partnerships across the East and South East of Scotland while being supported by an experienced national team.

About us

MCR Pathways is an award-winning mentoring charity, founded in Glasgow in 2007 and now expanding across East and South East Scotland. Every week, our volunteer mentors give just one hour of their time to help young people build confidence, recognise their strengths and realise their potential. Through trusted, long-term relationships, mentoring helps young people navigate challenges, broaden their horizons and create brighter futures.

Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.

Our vision: MCR Pathways will work until every young person has someone to help them find their way.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits include: 30 days annual leave (inclusive of public holidays) in first year rising to 35 days from 2nd year of employment, 7% Employer Pension Contribution, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, annual salary increment, Employee Assistance Programme, Life Assurance – 4 x salary.

We are very excited to be launching our mentoring programme in the Dumfries and Galloway and are looking for a Mentor Services Coordinator to support volunteer mentors in the region. This is a unique opportunity to be involved in introducing our programme from the very beginning.

About the role

Our Mentor Services Coordinators are the key contacts for our volunteer mentors from their first enquiry about mentoring until they are matched with a young person. The Mentor Services Coordinators conduct in depth interviews with all prospective volunteer mentors, organise training, organise PVG checks and make the process as smooth and supported as possible.

Key responsibilities:

• Providing excellent customer service to prospective and existing mentors using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person
• Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey
• Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.

About you

• Customer service experience
• Must be based in Dumfries and Galloway
• Experience of or strong interest in working or volunteering in the charity or third sectors
• An understanding of young people and educational settings
• People person with excellent communication and listening skills and empathy
• Well organised with great administrative skills and attention to detail
• Excellent desktop and database skills

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England. We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential.

Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.

Our vision: MCR Pathways will work until every young person has someone to help them find their way.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits of working for MCR Pathways include: 30 days annual leave in first year rising to 35 days from 2nd year of employment, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, Employee Assistance Programme, Life Assurance – 4 x salary.