About Us

St Andrew's First Aid has been serving communities across Scotland for over 140 years. Today we're entering an exciting period of transformation, strengthening our volunteer infrastructure, modernising systems, and investing in how we deliver at scale. We’re recruiting across several roles as part of this growth and improvement journey. It’s a genuinely energising time to join us, with real opportunities to shape how we work, enhance service delivery, and contribute to a forward-looking, ambitious organisation.

The Role

We’re looking for an experienced and strategic Volunteer Training & Development Manager to lead our training and volunteer development function. Reporting to the Head of Volunteer Operations, you’ll manage a multi-disciplinary team and ensure our volunteers are trained, supported and equipped to deliver high-quality services in communities and at events nationwide.

This is a senior leadership role combining operational delivery with strategic improvement. You will:

• Line manage Trainer/Assessors, Volunteer & Youth Development Officers and training support staff
• Lead capacity planning, rostering and resource management
• Oversee safeguarding and fulfil the Designated Protection Officer role
• Implement and improve systems, policies and training standards
• Monitor KPIs and drive service improvement
• Develop clear volunteer learning and progression pathways, including youth programmes
• Oversee training budgets and ensure value for money
• Contribute to organisational strategy and annual business planning

You’ll thrive in this role if you:

• Have proven experience leading training and development teams
• Hold a recognised training/assessor qualification
• Bring strong operational planning and people management capability
• Understand safeguarding, compliance and quality assurance frameworks
• Are confident in influencing senior stakeholders and external partners
• Use data and digital systems to inform decisions and improve performance

This role includes periodic evening and weekend working, participation in an on-call rota, and occasional operational or emergency event cover as required.

About Us

St Andrew's First Aid has been serving communities across Scotland for over 140 years. Today we're entering an exciting period of transformation, strengthening our volunteer infrastructure, modernising systems, and investing in how we deliver at scale. We’re recruiting across several roles as part of this growth and improvement journey. It’s a genuinely energising time to join us, with real opportunities to shape how we work, enhance service delivery, and contribute to a forward-looking, ambitious organisation.

The Role

We’re looking for two proactive, relationship-focused Volunteer Development Officers to support, develop, and engage our volunteers. You’ll work closely with Regional Development Groups, Company Commandants and head office colleagues to ensure our volunteering function runs smoothly and continues to grow.

This is a varied and people-centred role where you’ll:

• Support volunteer recruitment, induction, training and retention
• Act as a key point of contact to resolve issues and strengthen engagement
• Help develop clear training and progression pathways
• Gather volunteer feedback and champion continuous improvement
• Support conduct, performance and safeguarding matters where required
• Become a “super user” of our Volunteer Relationship Management system

You’ll thrive in this role if you:

• Have experience in volunteering, community development or the third sector
• Build trusted relationships and communicate confidently
• Are organised, resilient and solutions-focused
• Understand health & safety and safeguarding responsibilities
• Are comfortable using Microsoft Office

Some evening/weekend work, as well as occasional on-call support, will be required.

Join the Board of St Andrew’s First Aid and help shape the future of a national charity that saves lives across Scotland.

With over 140 years of heritage and a clear public purpose, St Andrew’s First Aid provides first aid training and event first aid services nationwide. We are entering an exciting period of strategic renewal — strengthening governance, modernising how we work and building long-term resilience.

We are seeking new Charity Trustees to join our Board at this important stage of our journey.

The Opportunity

Charity Trustees play a strategic, non-executive role. Working collectively, the Board:

• Sets the long-term strategic direction of the charity
• Provides oversight of performance, finance and risk
• Ensures strong governance and regulatory compliance
• Acts as steward of the charity’s assets, reputation and values

Trustees work in partnership with the Chief Executive and Executive Leadership Team, remaining independent of day-to-day operations while providing constructive challenge and support.

Who We’re Looking For

We welcome individuals with senior-level experience and sound judgement who are motivated by purpose and public impact.

We are particularly interested in expertise in:

• Governance, compliance and organisational assurance
• Finance, audit, risk or asset management
• People, organisational development or volunteer leadership
• Business development, marketing, communications or digital
• Medical or clinical experience

Previous board experience is welcome but not essential. We value transferable skills, independent thinking and a genuine commitment to our mission.

Commitment

• Four Board meetings per year (normally in person in Glasgow)
• Occasional additional meetings, briefings or events as required

Trustees receive a structured induction and ongoing support.

If you want to contribute your experience, perspective and judgement to a respected national charity at a pivotal moment of development, we would be delighted to hear from you.

About Us

St Andrew's First Aid has been serving communities across Scotland for over 140 years. Today we're entering an exciting period of transformation, strengthening our volunteer infrastructure, modernising systems, and investing in how we deliver at scale. We’re recruiting across several roles as part of this growth and improvement journey. It’s a genuinely energising time to join us, with real opportunities to shape how we work, enhance service delivery, and contribute to a forward-looking, ambitious organisation.

The Role

We’re looking for a passionate, engaging Trainer/Assessor to deliver high-quality training and assessments for our volunteers. From first aid and manual handling to safeguarding and future programme development, you’ll help ensure our volunteers are confident, competent and fully equipped to deliver exceptional service.

This is a dynamic and people-focused role where you’ll:

• Deliver and assess volunteer training in line with national standards
• Mentor and support Volunteer Trainer/Assessors
• Maintain accurate training records and update our Volunteer Relationship Management system
• Support induction and ongoing development pathways
• Contribute to improving training materials and delivery methods
• Provide occasional cover for commercial training and emergency events

You’ll thrive in this role if you:

• Hold a recognised training and/or assessor qualification
• Have a valid First Aid at Work qualification
• Communicate confidently and engage learners effectively
• Are organised, adaptable and solutions-focused
• Enjoy mentoring others and fostering continuous improvement

This role includes periodic evening and weekend working, travel outside Glasgow, and participation in an on-call rota.