Job Purpose

To provide high-quality advice, casework and representation to individuals and families on welfare benefits, income maximisation and debt, in accordance with the Scottish National Standards for Information and Advice Providers (SNSIAP) Level 2. This includes providing advice on debt solutions, negotiating with creditors and supporting clients to access the most appropriate debt solution, including the Debt Arrangement Scheme (DAS), sequestration and other statutory and non-statutory debt remedies.

As a Senior Money Adviser, you will also provide technical guidance and support to colleagues, mentor and develop advisers, contribute to quality assurance activities, and support the Service Manager in maintaining high standards of advice and continuously improving the service. You will help develop effective partnerships with external organisations and contribute to training, service development and the achievement of organisational objectives.

By joining our team, you will be helping alleviate poverty and improve individuals' and families' lives, ensuring our vision is fulfilled: that no one in our communities endures hardship.

About Space:

Do you want to work for an organisation that truly cares about its staff?

Would you like to use your skills to make a difference in people’s lives?

If the answer is ‘yes’, Space is the place for you!

Space is a community anchor organisation supporting people and their families in South West Edinburgh, with some of our services stretching city wide.

WE BELIEVE THAT CONNECTIONS BUILD COMMUNITIES

Space delivers 22 projects, with around 60 staff and over 50 volunteers. We deliver diverse services supporting young people, families, older people and carers amongst others.

As a dynamic organisation no two days are the same, with a wealth of learning and development opportunities for our staff and volunteers.

We are an accredited Living Wage employer and proud to share our Carer Positive accreditation, as part of our commitment to the growing number of people in the workforce who need flexibility due to their caring role.

Space is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are.

For more information about Space and all our projects can be found on our website – spacescot.org

About the role:

Space is looking for a friendly, patient and motivated Digital Inclusion Worker to join our Community Learning and Development team.

Our digital inclusion project supports people across South West Edinburgh to build the confidence and skills to thrive in a digital world. Our aim is to help people realise their potential through learning, connection, removing barriers and opening the door to opportunities.

You don’t need to be a digital guru to carry out this role. A good basic knowledge of how to use digital devices, and confidence with using common applications and online tools is important, but your ability to connect with and support learners is the key skill.

The Digital Inclusion Worker will provide face to face digital support via group and 1:1 sessions, delivered within The Broomhouse Hub, working with people from a wide range of backgrounds and abilities. You will build positive connections with learners in order to develop their practical digital abilities with the aim of increasing their independence and improving their wellbeing and quality of life.

No two days will be the same; In this role you will be helping people to carry out a variety of digital tasks including using a smartphone/tablet/laptop, searching and applying for jobs, locating services and downloading/using apps to support daily life and save money.

*Hours will be mostly on Wednesday with the group drop-in sessions running on a Wednesday afternoon. With flexibility for 2-3hrs per week to be worked on a different day.

Day to day you will be:

• Designing, planning and delivering digital group drop-in sessions to meet the objectives of the project
• Carrying out meaningful consultation with group participants to ensure the content is engaging and appropriate for their needs, whilst balancing the funders requirements
• Providing targeted 1:1 support to learners
• Creating promotional material and networking locally to attract people to the service
• Carrying out all project administration including maintaining accurate records on a database
• Evaluating the progress of the project to demonstrate impact and inform funder reporting
• Staying abreast of local job vacancies, work placements, further education and volunteering opportunities to signpost people to
• Recruiting and supporting volunteers in the project
• Ensuring the safety of participants and volunteers through assessing risks and applying safeguarding practices
• Working as part of the wider Community Learning and Development team to share knowledge and best practice

The successful person for this role will:

• Have excellent communication and interpersonal skills to naturally form and manage appropriate relationships with a range of people of all ages and walks of life
• Enjoy helping people to learn and grow in confidence, with a teaching style that is patient, positive, supportive and inclusive
• Have confidence using digital devices, applications and online tools such as Microsoft Outlook, Teams, Word, Excel, PowerPoint
• Be motivated, highly organised and able to prioritise their own workload with minimal supervision
• Have an understanding of health & safety practices including safeguarding and assessing risks

If you have specific questions about the role or would like to have a brief chat about the role before applying, please contact lyndsey.fischer@spacescot.org.

We're looking for a versatile and enthusiastic individual to join our small team. Around half of their time will be spent supporting the smooth facilitation of music sessions and events with children and adults. The other half will be spent supporting the operational side of the organisation, with a particular focus on admin and social media tasks. Whether they’re carrying a keyboard into a room or setting up refreshments, engaging with a quiet participant, keeping track of attendance, or crafting the perfect Instagram reel to showcase our impact, the successful candidate will be an important part of the organisation's overall impact and sustainability, and they will be the first point of contact for the organisation for many of our participants and partners.

Regardless of their former educational or professional experiences and outcomes, we are looking for someone who can learn with direction and guidance, isn’t afraid to ask questions when they are uncertain, and can progress to taking ownership over their schedule and workload over their time with the organisation.

We recognise that the charity and third sector do not always reflect the communities they support. We are committed to creating an inclusive workforce that reflects our local community. Applications from candidates from lower socio-economic backgrounds, those with lived experience of the care system, and Black and racially minoritised individuals are especially welcomed.

Why work with us?

• Join a hardworking creative team where every team member's contributions are valued.
• Be involved in creating positive experiences & memories through music for everyone in our community (including our staff and volunteers!)
• Develop a broad range of skills alongside experienced Community Music professionals.
• Collaborate with Co-Directors to develop your role.
• Annual Leave: 25 days pro rata’d plus 10 days public holiday pro rata’d.
• Staff are entitled to an additional full day’s annual leave per year of service up to a maximum of 5 years.
• Pension: Employer Contribution is 8% of salary.
• Bike to Work Scheme available to all staff.

Make a lasting difference for families across Ayrshire

CEIS Ayrshire is seeking an experienced and values-driven Programme Manager to lead the delivery of Family Forward Ayrshire, an ambitious whole-family support programme funded through the Scottish Government's Whole Family Support Third Sector Delivery Fund.

Working with a partnership of five organisations, Family Forward Ayrshire will support over 430 families across North, East and South Ayrshire, helping families increase income, improve wellbeing, overcome barriers and progress towards employment and learning opportunities.

This is a unique opportunity to lead a large-scale collaborative programme that places families at the centre of service design and delivery.

About the role

As Programme Manager, you will provide strategic and operational leadership for the programme, ensuring delivery against targets, managing partnerships, maintaining funder relationships and creating an environment where innovative, trauma-informed and family-led practice can flourish.

You will oversee programme performance, contractual compliance, budget management, evaluation activity and the development of long-term sustainability plans. Working closely with partner organisations, local authorities, the Scottish Government and other stakeholders, you will play a key role in shaping the future of whole-family support across Ayrshire.

We are looking for someone who has:

• Significant experience managing complex multi-agency or partnership programmes
• A successful track record of delivering funded projects and achieving contracted outcomes
• Strong people leadership and staff management skills
• Experience managing substantial budgets and reporting to funders
• Excellent partnership-building and stakeholder management abilities
• Understanding of child poverty, family support and employability services
• Commitment to trauma-informed, person-centred and strengths-based approaches

Why join us?

You will have the opportunity to:

• Lead an innovative and high-profile programme
• Influence policy and practice across Ayrshire
• Work alongside passionate and experienced partners
• Help tackle poverty and inequality through whole-family support
• Be part of an organisation committed to social impact and community regeneration
• Company Pension scheme through Scottish Widows 6% staff contribution, 10% company
• 37 days annual leave per annum, including public holidays
• Flexible and supportive working arrangements

Equality and Inclusion

We are committed to building a diverse workforce and welcome applications from all sections of the community. Applications from people with lived experience of poverty, caring responsibilities or barriers to employment are encouraged.

CEIS Ayrshire are a Living Wage and Living Hours employer.

CEIS Ayrshire and TACT are recruiting jointly as part of this programme, view the TACT posts here.