Partick Housing Association is one of Scotland’s highest-performing Registered Social Landlords, with a strong reputation for excellent customer service, financial strength, high-quality homes and investment in our communities. We are committed to providing safe, sustainable and well-maintained homes while delivering value for money for our tenants and stakeholders.

We are looking for an enthusiastic and skilled Asset Officer to join our Investment Team and play a key role in delivering our ambitious asset management and investment programmes.

About the Role

Working closely with the Asset Manager, you will help deliver efficient, compliant and customer-focused asset management services across our housing stock. You will support the planning and delivery of investment and improvement programmes, ensuring our homes continue to meet high standards and evolving regulatory requirements.

Your responsibilities will include:

• Supporting planned maintenance and capital investment programmes.
• Managing contractors, monitoring performance and ensuring value for money.
• Assisting with procurement, contract administration and project delivery.
• Maintaining and analysing stock condition and asset data.
• Supporting compliance, health and safety and tenant safety requirements.
• Monitoring budgets and performance information.
• Working collaboratively with tenants, contractors and colleagues to achieve excellent outcomes and customer satisfaction.

About You

We are looking for someone who combines technical knowledge with excellent customer focus and communication skills.

You should have:

• An HNC qualification (or equivalent) in a relevant technical, construction, surveying, asset management or property-related discipline, or substantial relevant experience.
• Experience of property maintenance, planned works, contractor management or housing asset management.
• Strong organisational, analytical and problem-solving skills.
• Knowledge of health and safety legislation and compliance requirements.
• The ability to manage competing priorities while maintaining excellent customer service standards.
• Good ICT skills and experience of working with performance, asset or property-related information systems.

Why Join Partick Housing Association?

At Partick Housing Association, our people are at the heart of our success. We offer a supportive and collaborative working environment together with an excellent benefits package including:

• EVH Grade 7 salary of £42,707 – £46,895
• 40 days annual leave (25 days annual leave plus 15 public and local holidays)
• Flexible working and flexitime arrangements
• SHAPS pension scheme with 10% employer contribution
• Learning and development opportunities

This is an excellent opportunity to contribute to a respected housing association that consistently seeks to improve services, invest in homes and support our communities.

If you are passionate about housing, asset management and delivering excellent customer outcomes, we would love to hear from you.

We are looking for a self-motivated and enthusiastic individual to join our high performing Property Services Team. The role covers all aspects of Estate Management. The successful candidate will take a lead role in ensuring Hillhead Housing Association’s operating area is maintained to the best standard and is a safe and healthy environment for all.

Our ideal candidate will be well organised with the ability to keep clear and concise records, will have experience in completing small repairs and a knowledge of Health and Safety legislation. The successful candidate will have excellent communication skills and be confident using their own initiative to complete tasks, as well as being able to work well as part of a small team. This is a vital customer facing role and the successful candidate should have the ability to develop and maintain positive working relationships.

Molendinar Park Housing Association is looking for a Full-Time Finance Officer to join our small, friendly and committed team following the retirement of a valued colleague.

This is an important role supporting the sound financial management of the Association and helping us continue to deliver high-quality housing services for our tenants and communities. Working closely with the Director, colleagues, our Finance Agent and the Management Committee, you will help maintain accurate financial records, support financial reporting, assist with budgets and returns, and contribute to the Association’s ongoing financial strength and sustainability.

We are looking for someone with strong finance experience, excellent attention to detail, good communication skills and the ability to work well as part of a team. Experience in a housing association or similar setting would be helpful, but most important is sound financial experience, practical, organised and positive approach.

Molendinar Park Housing Association is committed to being an equal opportunities employer and welcomes applications from all sections of the community.

We’re looking for a professional, organised and customer-focused Debt Recovery Officer to provide an efficient debt recovery service, helping maximise the collection of rental and other housing-related debts while supporting positive outcomes for customers.

This is a varied role within our Housing Management team, working proactively with current and former tenants, customers, colleagues and external agencies to recover outstanding debt, minimise financial loss to the Association and ensure all recovery activity is carried out in line with our policies, procedures and relevant legislation.

You’ll respond to debt recovery enquiries in a professional, empathetic and customer-focused way, negotiate realistic repayment plans, prepare reports and write-off recommendations, and contribute to continuous improvement across our debt recovery processes.

About Us

We’re a small organisation that makes a big impact in the communities where our tenants live. At Almond, we focus on what WORKS for our customers and colleagues. Our values are:

• Work together
• Open to change
• Respect
• Kindness
• Social

If you’re someone who communicates well, can negotiate sensitively and confidently, keeps accurate records and shares our values, we’d love to hear from you.

What You’ll Be Doing

• Maximising the collection of rental and other housing-related debts through a professional and effective debt recovery service
• Working proactively with current and former tenants, customers, solicitors and external debt recovery agencies to recover outstanding debt
• Responding to customer enquiries in a professional, empathetic and customer-focused manner, including agreeing realistic repayment plans where appropriate
• Preparing reports, statistical information and write-off recommendations as required
• Maintaining accurate records and ensuring all debt recovery activity complies with relevant legislation, regulatory requirements and Association policies and procedures
• Contributing to continuous improvement of debt recovery processes and service delivery

What We’re Looking For

• Experience of debt recovery, income collection or credit control
• Demonstrable experience of applying policies and interpreting guidelines, with knowledge of confidentiality and data protection requirements
• Excellent communication and negotiation skills, with the ability to deal sensitively with difficult situations
• Ability to manage a varied workload, work under pressure, prioritise effectively and meet deadlines
• Good IT skills, including experience of housing management or finance systems, and the ability to maintain accurate records and produce reports
• Knowledge of housing legislation, debt recovery procedures, external debt recovery agencies and legal processes would be desirable

Why Join Us

• You’ll play an important role in supporting the Association’s financial wellbeing by recovering rental and housing-related debt
• You’ll work closely with customers, colleagues, solicitors and external agencies to achieve fair and practical outcomes
• You’ll join a values-led organisation committed to collaboration, respect, kindness and continuous improvement
• You’ll help deliver services that make a direct difference to customers, communities and the sustainability of our homes
• What We Offer
• Salary: £39,921per annum FTE
• Working hours: 21 hours over three days
• Hybrid working: Office based with some flexibility.
• Office location: Livingston
• A varied customer-focused role supporting debt recovery, income collection, reporting and continuous service improvement
• The opportunity to work collaboratively with customers, colleagues, solicitors and external debt recovery agencies
• A rewarding role helping minimise financial loss, support customers and contribute to strong communities and excellent customer service

Benefits include:

• Excellent work/life balance culture

• Access to online health and wellbeing services

• Contribution towards gym membership

• Pension scheme from day one with a 10% employer contribution