Front of House Café Coordinator
- Part time
- £25,180 pro-rata
- On site: Horizons Recovery Café, Dalkeith
- Closing 12th August 2026
- Advertised from 29th July 2026
- 11 Hours per Week
Role
The Front of House Café Coordinator will be responsible for the day-to-day coordination of the Recovery Café, ensuring a welcoming, safe and inclusive environment for all attendees.
The role will oversee all front of house operations, including coordinating volunteers, supporting community members, liaising with partner organisations, and ensuring the smooth delivery of café sessions. The postholder will play an important role in creating a positive recovery-focused environment where individuals feel welcomed, supported and connected to local services.
The successful candidate will be organised, approachable and passionate about building relationships, supporting volunteers and promoting community wellbeing.
KEY RESPONSIBILITIES
Café Operations
- Coordinate the day-to-day running of the Recovery Café during opening hours.
- Ensure the café environment is prepared, welcoming, safe and accessible prior to each session.
- Oversee the smooth operation of front of house activities throughout the day.
- Support the opening and closing of the café and ensure the premises are maintained to a high standard.
Volunteer Support and Development
- Supervise and support volunteers working within the café.
- Lead daily team huddles and allocate volunteer responsibilities.
- Provide guidance, encouragement and practical support throughout each session.
- Assist with volunteer induction and ongoing development.
- Promote a positive, recovery-focused and inclusive atmosphere.
Community Engagement
- Welcome and engage positively with individuals attending the café.
- Build positive relationships with community members and visitors.
- Promote an environment that is respectful, inclusive and supportive of recovery.
- Encourage participation and help individuals access available support where appropriate.
Partnership and Team Working
- Act as the main point of contact for partner organisations delivering services within the café.
- Work collaboratively with the Chef/Kitchen Lead and wider café team.
- Attend daily team huddles and contribute to service planning.
- Support the overall aims and objectives of the Recovery Café.
Administration and Monitoring
- Complete daily cash handling procedures, including till reconciliation and receipt management.
- Record café attendance and monitoring information accurately.
- Complete monitoring returns required by funders.
- Maintain accurate records in accordance with organisational procedures.
Governance and Compliance
- Ensure compliance with all organisational policies and procedures.
- Promote safeguarding, health and safety, equality and confidentiality.
- Report accidents, incidents and concerns in accordance with organisational procedures.
- Participate in team meetings, supervision and training opportunities.
ESSENTIAL SKILLS, KNOWLEDGE AND EXPERIENCE
Qualifications
- SVQ Level 3 (or equivalent) in Health & Social Care, Community Development, Hospitality, Customer Service or a related discipline (or equivalent experience).
- Full UK Driving Licence (desirable).
Experience
- Experience working in a community, hospitality or third sector environment.
- Experience coordinating volunteers or supporting teams.
- Experience delivering excellent customer service.
- Experience of cash handling and basic financial administration.
- Experience maintaining accurate records and monitoring information.
- Experience working with individuals experiencing multiple or complex needs.
Knowledge
- Understanding of safeguarding responsibilities and professional boundaries.
- Knowledge of health and safety requirements within a public-facing environment.
- Understanding of trauma-informed, person-centred and recovery-focused approaches.
- Awareness of the challenges experienced by individuals affected by substance use, mental health difficulties or social isolation.
- Understanding of equality, diversity and inclusion principles.
Skills
- Excellent communication and interpersonal skills.
- Strong organisational and time management skills.
- Ability to coordinate day-to-day operations effectively.
- Ability to supervise, motivate and support volunteers.
- Ability to work calmly under pressure and respond appropriately to changing priorities.
- Competent IT, record-keeping and administrative skills.
- Ability to build positive working relationships with community members and partner organisations.
DESIRABLE SKILLS AND EXPERIENCE
- Experience working within a recovery, wellbeing or community café environment.
- Experience working alongside statutory and third sector partners.
- Knowledge of community engagement and social inclusion approaches.
- First Aid qualification.
- Food Hygiene Certificate.
- Experience contributing to service development and continuous improvement initiatives.
WHAT WE'RE LOOKING FOR
- Compassionate and approachable.
- Organised and reliable.
- Confident leading and supporting volunteers.
- Excellent communicator with strong interpersonal skills.
- Calm, resilient and solution focused.
- Flexible and adaptable to the needs of the service.
- Committed to promoting dignity, respect and inclusion.
- Passionate about supporting recovery, wellbeing and community engagement.
Application notes
Please email your CV and a cover statement on how you meet the criteria to marie.crombie@ss-scot.org
Housing & Aftercare Coordinator
- Full time
- £27,913 – £30,855
- On site: Glasgow
- Closing 31st August 2026
Street Connect is a Christian organisation with a mission to offer hope and opportunity of recovery for people disadvantaged by addiction, homelessness, and poor mental health.
As the Housing & Aftercare Coordinator you can contribute to profound and lasting changes in the lives of highly vulnerable individuals. In 2025/26, we estimate we benefitted approximately 2,521 individuals across our projects, with 9,804 street outreach interventions and 5,139 footfalls in our cafés. 9 participants are currently resident in our supported accommodation. Our model continues to demonstrate consistent progression across key stages: 511 – around 25% of those reached through street outreach and drop-in cafés went on to receive more structured support; Of those, 395, or 77% engaged in community recovery groups (315 in 2024/25); 255, or 50% progressed into oneto-one Key Work support (201 in 2024/25); From this group, 35 individuals were supported to enter into residential rehabilitation (16 in 2024/25). Alongside this, we continue to see positive outcomes for 28 participants engaged in our Aftercare programme (25 in 2024/25) and 50% of Aftercare participants were engaged in internships or voluntary placements (14 individuals)
You will work as part of the Street Connect team seeking to develop and deliver community recovery support through a range of different routes to both male and female service participants who have a background of complex needs such as addiction, homelessness, and mental health issues, who are now at different stages in their recovery journey.
This will include both those in aftercare who are living independently and free from such issues and those at an earlier stage in their recovery.
For more information on this post please see the attached job description and person specification
Employability Support Worker - PSP
- Part time
- £24,479 pro-rata
- On site: Based within Murray’s Initiative’s Head OƯice in North Claremont Street with travel throughout Glasgow City for service delivery
- Closing 18th September 2026
About Us:
Murray’s Initiative (formerly known as Glasgow Council on Alcohol) is an independent Scottish charity that works to reduce alcohol and drug-related harm at both individual and community levels. Established in 1965, Murray’s Initiative adopts a long-term, trauma-informed and asset-based approach to changing the culture around substance use. Its services are built on a person-centred, harm-reduction model, supporting people whether their goal is to reduce consumption or achieve abstinence.
Murray’s Initiative offers free, confidential counselling services for people concerned about their own or someone else's drinking. Murray’s Initiative delivers a range of interventions including groupwork and employability support as well as a number of holistic and inclusive services, such as a women’s service for survivors of gender-based violence, young person’s peer education service, LGBTQ+ health and wellbeing support and tailored wellbeing programmes.
Murray’s Initiative is also a recognised provider of professional development, offering a comprehensive training portfolio including education aimed at increasing awareness of alcohol use and promoting healthier lifestyles, COSCA Counselling Skills and a Diploma in Integrative Counselling and Psychotherapy.
Murray’s Initiative delivers services over 6 days per week and throughout Glasgow, East Dunbartonshire and East Renfrewshire, helping people make meaningful, positive change in their lives.
The foundation of Murray’s Initiative is our supportive and inclusive culture for all who engage and work with us.
About the Role:
The role of the Employability Support worker is to support participants who are in the earlier stages of their employability journey. The Employability Support Worker will support participants with confidence building and motivation and will prepare participants to work towards training, education and volunteering.
The Employability Support Worker will make a real impact to individuals’ day to day lives as they uniquely tailor their personal development, offer emotional and practical support and set realistic goals as part of their journey to employability opportunities.
The Employability Support Worker will report to the Service Manager - Employability.
This post requires membership of the Protection of Vulnerable Groups (PVG) Scheme for children and/or protected adults. Successful applicants will be required to join the PVG Scheme.
As a Therapeutic Worker at our Dayhab facility in Aberdeen, you will play a pivotal role in providing high-quality therapeutic services to our service users. Supported and guided by the Service Manager, you will also take on a senior role in guiding and supervising volunteers within the facility.
The Role
- Provide leadership and guidance to volunteers to ensure effective delivery of services.
- Collaborate with the Service Manager and colleagues to develop and refine the Therapeutic Community program tailored to the needs of our service user
- Oversee the implementation of the Therapeutic Community program, ensuring adherence to best practices and standards.
- Regularly evaluate the effectiveness of the program, making adjustments as necessary to optimize outcomes for service users.
- Contribute to the ongoing development and improvement of the overall service in Aberdeen, working closely with the Service Manager and other team members.
About You
- Experience of facilitating or co-facilitating group programmes
- Experience of delivering 1 to 1 support
- An understanding of the complex issues presented by individuals within drug and alcohol recovery.
- Experience of working with individuals in the substance use sector or related field.
- The ability to be innovative and be flexible in order to meet the needs of the service.
- Be able to work effectively with multi-agencies, whilst maintaining the excellent reputation of the service.
- Knowledge of adult and child protection essential as you will be working with vulnerable people in a community setting
Your Rewards
- Starting salary of £26,298 per year, with opportunity to access potential yearly salary increments subject to appraisal
- Generous annual leave, benefits package, and continuous training opportunities
- Access to employee assistance programs and wellbeing activities
- The chance to be part of a collaborative team dedicated to making a difference
- Potential relocation package if you are not in the area - get in touch to discuss
The Service
This community based service will be framed around our Residential Therapeutic Community model, providing a structured day service. This flexible service will run a structured group work programme in addition to 1 to 1 support, including a range of meaningful activities to build recovery capital. Ran by a small team of 3 staff with support from volunteers and peer mentors. You will also work closely and collaborate with our new Residential service based in Alford and the new Housing team also based in Aberdeen city centre.
About Phoenix Futures
Join a legacy of over 50 years in providing rehabilitation services. At Phoenix Futures, we're committed to rebuilding capacity in the residential rehab sector across England and Scotland. Your dedication will contribute to our mission of delivering hope and transformation to individuals and families affected by addiction. We believe in being the best, we are passionate about recovery, and we value our history.
Read more about our history andguiding principles on our website here
In Work Employment Advisor – Recovery Employability Service
- Part time
- £26,002 pro-rata
- On site: Based within Murray’s Initiative’s Head OƯice in North Claremont Street with travel throughout Glasgow City for service delivery
- Closing 23rd September 2026
About Us:
Murray’s Initiative (formerly known as Glasgow Council on Alcohol) is an independent Scottish charity that works to reduce alcohol and drug-related harm at both individual and community levels. Established in 1965, Murray’s Initiative adopts a long-term, trauma-informed and asset-based approach to changing the culture around substance use. Its services are built on a person-centred, harm-reduction model, supporting people whether their goal is to reduce consumption or achieve abstinence.
Murray’s Initiative offers free, confidential counselling services for people concerned about their own or someone else's drinking. Murray’s Initiative delivers a range of interventions including groupwork and employability support as well as a number of holistic and inclusive services, such as a women’s service for survivors of gender-based violence, young person’s peer education service, LGBTQ+ health and wellbeing support and tailored wellbeing programmes.
Murray’s Initiative is also a recognised provider of professional development, offering a comprehensive training portfolio including education aimed at increasing awareness of alcohol use and promoting healthier lifestyles, COSCA Counselling Skills and a Diploma in Integrative Counselling and Psychotherapy.
Murray’s Initiative delivers services over 6 days per week and throughout Glasgow, East Dunbartonshire and East Renfrewshire, helping people make meaningful, positive change in their lives.
The foundation of Murray’s Initiative is our supportive and inclusive culture for all who engage and work with us.
About the Role:
The In Work Employment Advisor will provide tailored support to individuals in recovery from drugs and/or alcohol who are in employment, helping them to sustain and progress within work. The role involves delivering one-to-one guidance, identifying and addressing barriers to employment retention, supporting career development and liaising with employers and partner agencies to ensure participants achieve positive and sustainable employment outcomes.
The In Work Employment Advisor will report to the Service Manager – Employability.
This post requires membership of the Protection of Vulnerable Groups (PVG) Scheme for children and/or protected adults. Successful applicants will be required to join the PVG Scheme.
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