Front of House Café Coordinator
- Part time
- £25,180 pro-rata
- On site: Horizons Recovery Café, Dalkeith
- Closing 12th August 2026
- Advertised from 29th July 2026
- 11 Hours per Week
Role
The Front of House Café Coordinator will be responsible for the day-to-day coordination of the Recovery Café, ensuring a welcoming, safe and inclusive environment for all attendees.
The role will oversee all front of house operations, including coordinating volunteers, supporting community members, liaising with partner organisations, and ensuring the smooth delivery of café sessions. The postholder will play an important role in creating a positive recovery-focused environment where individuals feel welcomed, supported and connected to local services.
The successful candidate will be organised, approachable and passionate about building relationships, supporting volunteers and promoting community wellbeing.
KEY RESPONSIBILITIES
Café Operations
- Coordinate the day-to-day running of the Recovery Café during opening hours.
- Ensure the café environment is prepared, welcoming, safe and accessible prior to each session.
- Oversee the smooth operation of front of house activities throughout the day.
- Support the opening and closing of the café and ensure the premises are maintained to a high standard.
Volunteer Support and Development
- Supervise and support volunteers working within the café.
- Lead daily team huddles and allocate volunteer responsibilities.
- Provide guidance, encouragement and practical support throughout each session.
- Assist with volunteer induction and ongoing development.
- Promote a positive, recovery-focused and inclusive atmosphere.
Community Engagement
- Welcome and engage positively with individuals attending the café.
- Build positive relationships with community members and visitors.
- Promote an environment that is respectful, inclusive and supportive of recovery.
- Encourage participation and help individuals access available support where appropriate.
Partnership and Team Working
- Act as the main point of contact for partner organisations delivering services within the café.
- Work collaboratively with the Chef/Kitchen Lead and wider café team.
- Attend daily team huddles and contribute to service planning.
- Support the overall aims and objectives of the Recovery Café.
Administration and Monitoring
- Complete daily cash handling procedures, including till reconciliation and receipt management.
- Record café attendance and monitoring information accurately.
- Complete monitoring returns required by funders.
- Maintain accurate records in accordance with organisational procedures.
Governance and Compliance
- Ensure compliance with all organisational policies and procedures.
- Promote safeguarding, health and safety, equality and confidentiality.
- Report accidents, incidents and concerns in accordance with organisational procedures.
- Participate in team meetings, supervision and training opportunities.
ESSENTIAL SKILLS, KNOWLEDGE AND EXPERIENCE
Qualifications
- SVQ Level 3 (or equivalent) in Health & Social Care, Community Development, Hospitality, Customer Service or a related discipline (or equivalent experience).
- Full UK Driving Licence (desirable).
Experience
- Experience working in a community, hospitality or third sector environment.
- Experience coordinating volunteers or supporting teams.
- Experience delivering excellent customer service.
- Experience of cash handling and basic financial administration.
- Experience maintaining accurate records and monitoring information.
- Experience working with individuals experiencing multiple or complex needs.
Knowledge
- Understanding of safeguarding responsibilities and professional boundaries.
- Knowledge of health and safety requirements within a public-facing environment.
- Understanding of trauma-informed, person-centred and recovery-focused approaches.
- Awareness of the challenges experienced by individuals affected by substance use, mental health difficulties or social isolation.
- Understanding of equality, diversity and inclusion principles.
Skills
- Excellent communication and interpersonal skills.
- Strong organisational and time management skills.
- Ability to coordinate day-to-day operations effectively.
- Ability to supervise, motivate and support volunteers.
- Ability to work calmly under pressure and respond appropriately to changing priorities.
- Competent IT, record-keeping and administrative skills.
- Ability to build positive working relationships with community members and partner organisations.
DESIRABLE SKILLS AND EXPERIENCE
- Experience working within a recovery, wellbeing or community café environment.
- Experience working alongside statutory and third sector partners.
- Knowledge of community engagement and social inclusion approaches.
- First Aid qualification.
- Food Hygiene Certificate.
- Experience contributing to service development and continuous improvement initiatives.
WHAT WE'RE LOOKING FOR
- Compassionate and approachable.
- Organised and reliable.
- Confident leading and supporting volunteers.
- Excellent communicator with strong interpersonal skills.
- Calm, resilient and solution focused.
- Flexible and adaptable to the needs of the service.
- Committed to promoting dignity, respect and inclusion.
- Passionate about supporting recovery, wellbeing and community engagement.
Application notes
Please email your CV and a cover statement on how you meet the criteria to marie.crombie@ss-scot.org
Join us as a Recovery Worker in Oban.
As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us on our website.
We are looking for a Recovery Worker to support the development of our service in Oban, Lorn and across the Small Isles. Ideally you will be able to travel across the area, as well as offering support from our base in Oban.
As a Recovery Worker you will be comfortable supporting people affected by substance use issues, and their families, to make change using evidence-based approaches. You will work with a range of local partners to ensure people can access support to improve their health and wellbeing. You will be confident using a range of approaches to offer support, including remote ways of working, such as phone and virtual appointments.
This is an exciting opportunity to make a real difference to individuals and families. You’ll be a vital part of a compassionate, frontline team dedicated to reducing harm and promoting positive change for individuals impacted by drug and alcohol use. Our support is for those aged 18 and over and we work alongside NHS and third-sector partners.
Our wider team covers all of Argyll and Bute through an outreach delivery model. You will manage a caseload of individuals and family members. While you’ll work with independence, you’re never alone - you will be backed by a solid team, with guidance from management and training and development. Our service is highly regarded by those we support, with client feedback consistently highlighting the quality of care and the values-driven dedication of our staff
An SVQ in Social Services and Healthcare is preferred for this position; however, we will consider candidates with relevant experience and a strong willingness to obtain it. A driving license and access to a vehicle is an essential requirement for this role.
Please use the job description to support your application.
Recovery Development Worker
- Full time
- £26,442
- On site: Falkirk with regular travel throughout Forth Valley
- Closing 13th November 2026
Are you someone who enjoys a varied workload and who is passionate about promoting recovery? The role of Recovery Development Worker ensures a focus on building and strengthening visible recovery within and across communities. You may have lived experience of recovery or have skills and experience in a similar role. This role requires energy, enthusiasm and adaptability across the 7-day working week. Some evening and weekend work is critical to our operational delivery. The role demands a solution focused and strengths-based approach when working with all Recovery Scotland stakeholders.
About the job
The Recovery Development Worker is suited to an individual with "lived" and/or “learned” experience of recovery from problematic substance use or addictive behaviours, such as problem gambling, or someone who has been directly affected by another person’s substance use or addictive behaviours.
This experience of recovery and resilience can instil hope and is a powerful example within recovery communities. Individuals with lived experience of substance use must be at least 24 months free from problematic substance use and not engaging with services.
The post holder will be required to join the PVG scheme.
About you
You will be someone who thrives in a small, enthusiastic, and committed team. Your experience and skills of promoting recovery can be evidenced and you are adaptable, can use your initiative and be confident with autonomous working. Using your lived experience or work experience you foster positive and trusting relationships and you can demonstrate a focus on recovery and resilience. You will have excellent organisational and self-motivation skills. You are committed to
developing your skills further and passionate about lifelong learning.
You will be dedicated and compassionate when working with the Recovery Scotland team and with community members, families, volunteers, and external partners.
About Recovery Scotland
Recovery Scotland is a charity working with local and national partners to support and promote recovery from substance use by ensuring lived experience is visible, included and represented. We work with communities supporting a wide range of recovery focused activities and educational opportunities. We work within local and national guidelines promoting resilience and recovery with individuals, families, and communities.
Our work champions community membership, volunteering, self-management, and personal and professional development.
Working hours
Working hours are 35 per week with evening and weekend work. Hours will be negotiated with the Team Lead to ensure operational delivery across recovery communities
Staff Benefits
- Annual leave 33 days annual leave and 6 statutory days leave.
- Pension Recovery Scotland can match 10% of employer’s contribution to NEST.
- Travel Expenses 45 pence per mile
Recovery Development Worker
- Part time
- £26,442 pro-rata
- On site: Coatbridge office, with regular travel throughout North Lanarkshire
- Closing 13th November 2026
Do you enjoy a varied workload and feel passionate about promoting recovery? As a Recovery Development Worker, you will help build and strengthen visible recovery within and across communities in North Lanarkshire.
You may bring lived experience of recovery, or skills and experience from a similar role. The post calls for energy, enthusiasm, and adaptability, along with a solution-focused, strengths-based approach when working with everyone connected to Recovery Scotland. Some evening and weekend work is essential to our delivery.
About the job
This role suits someone with lived and/or learned experience of recovery from problematic substance use or addictive behaviours such as problem gambling, or someone who has been directly affected by another person’s substance use or addictive behaviours.
Experience of recovery and resilience instils hope and is a powerful example within recovery communities. Applicants with lived experience of substance use must be at least 24 months free from problematic substance use and not currently engaging with services.
The post holder will be required to join the Protecting Vulnerable Groups (PVG) scheme.
About you
You will thrive in a small, enthusiastic, and committed team. You can evidence your experience of promoting recovery, and you are adaptable, use your initiative and are confident working on your own. Drawing on your lived or work experience, you build positive, trusting relationships and keep a clear focus on recovery and resilience.
You have excellent organisational and self-motivation skills, are committed to developing your skills further, and bring dedication and compassion to your work with the team, community members, families, volunteers, and external partners.
About Recovery Scotland
Recovery Scotland is a charity working with local and national partners to support and promote recovery from substance use by making sure lived experience is visible, included and represented. We support communities with a wide range of recovery-focused activities and educational opportunities, working within local and national guidelines to promote resilience and recovery with individuals, families, and communities.
Our work champions community membership, volunteering, self-management, and personal
and professional development.
Employability Support Worker - PSP
- Full time or Part time
- £24,479
- On site: Based within Murray’s Initiative’s Head offiice in North Claremont Street with travel throughout Glasgow City for service delivery
- Closing 2nd November 2026
About Us:
Murray’s Initiative (formerly known as Glasgow Council on Alcohol) is an independent Scottish charity that works to reduce alcohol and drug-related harm at both individual and community levels. Established in 1965, Murray’s Initiative adopts a long-term, trauma-informed and asset-based approach to changing the culture around substance use. Its services are built on a person-centred, harm-reduction model, supporting people whether their goal is to reduce consumption or achieve abstinence.
Murray’s Initiative offers free, confidential counselling services for people concerned about their own or someone else's drinking. Murray’s Initiative delivers a range of interventions including groupwork and employability support as well as a number of holistic and inclusive services, such as a women’s service for survivors of gender-based violence, young person’s peer education service, LGBTQ+ health and wellbeing support and tailored wellbeing programmes.
Murray’s Initiative is also a recognised provider of professional development, offering a comprehensive training portfolio including education aimed at increasing awareness of alcohol use and promoting healthier lifestyles, COSCA Counselling Skills and a Diploma in Integrative Counselling and Psychotherapy.
Murray’s Initiative delivers services over 6 days per week and throughout Glasgow, East Dunbartonshire and East Renfrewshire, helping people make meaningful, positive change in their lives.
The foundation of Murray’s Initiative is our supportive and inclusive culture for all who engage and work with us.
About the Role:
The role of the Employability Support worker is to support participants who are in the earlier stages of their employability journey. The Employability Support Worker will support participants with confidence building and motivation and will prepare participants to work towards training, education and volunteering.
The Employability Support Worker will make a real impact to individuals’ day to day lives as they uniquely tailor their personal development, offer emotional and practical support and set realistic goals as part of their journey to employability opportunities.
The Employability Support Worker will report to the Service Manager - Employability.
This post requires membership of the Protection of Vulnerable Groups (PVG) Scheme for children and/or protected adults. Successful applicants will be required to join the PVG Scheme.
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