- Advertised from 17th July 2026
- 37.5 hours per week
Role
Want to lead a brilliant team making sure no child or family faces hospital alone? We’ve got just the role for you.
We’re looking for a compassionate, confident and values-led Family Support Team Lead to join our Children’s Wellbeing Service at the Royal Hospital for Children and Young People. This is a unique role that combines day-to-day team leadership, family support practice and youth work delivery. You’ll support and coordinate a team of Family Support Officers and Youth Workers, while staying closely connected to frontline work with children, young people and families across the hospital.
You’ll help make sure families receive high-quality, trauma-informed support when they need it most, whether that’s emotional support on the wards, practical help during a difficult hospital journey, or creating calm, welcoming spaces where children, young people and families feel seen, heard and supported. You will need strong experience supporting children, young people and families, alongside the confidence to guide a team in a busy, emotionally complex environment. You’ll be someone who can stay calm under pressure, build trusted relationships, make thoughtful decisions and bring people with you.
Some of the things you’ll be doing:
- Providing day-to-day guidance, support and supervision to Family Support Officers and Youth Workers
- Coordinating staff deployment across wards, The Hub and family spaces
- Delivering direct support to children, young people and families through 1:1 family support, youth work and wellbeing-based approaches
- Supporting families with the emotional, practical and mental health challenges that can come with hospital experiences
- Modelling trauma-informed, child-first practice and maintaining clear professional boundaries
- Building strong relationships with hospital staff, external agencies and community partners
- Supporting peer support, youth voice and family participation across the service
- Helping ensure safe, welcoming and well-resourced spaces for families, including The Family Room and The Hub
- Supporting safeguarding, risk assessment, escalation and good decision-making across the team
- Recording activity, outcomes and impact so we can keep learning, improving and showing the difference we make
Let’s talk about you
Must haves
- Experience working directly with children, young people and families in a youth work, support, wellbeing, social care or similar setting
- Experience supervising, supporting or leading others
- Strong understanding of trauma-informed, child-centred and family-focused practice
- Confidence working in emotionally complex environments, where needs can change quickly
- Excellent communication, listening and relationship-building skills
- Ability to manage competing priorities and support others to stay focused and grounded
- Practical understanding of safeguarding, professional boundaries and when to escalate concerns
- Ability to work collaboratively with colleagues, hospital staff and external partners
- Values-led, reflective and committed to inclusion, dignity and respect
Nice to haves
- A qualification in youth work, community development, social care, health, education or a related field or equivalent experience
- Experience working in a hospital, healthcare or multidisciplinary setting
- Experience designing or delivering wellbeing, family support or youth work programmes
- Experience gathering feedback, recording outcomes or evaluating impact
- Understanding of children’s rights, child and adolescent development, and family support systems
- Experience supporting volunteers, sessional workers or small project teams
- Knowledge of local support services and referral pathways
Why ECHC?
Working at ECHC isn’t your average family support role. You’ll be part of a charity that stands beside children, young people and families through some of the toughest times in their lives.
Our Children’s Wellbeing Service offers non-clinical, relationship-based support across the hospital, helping families feel informed, included and more in control during their hospital journey. This role will strengthen that support by providing consistent day-to-day leadership and care for the team delivering it. You’ll join passionate, supportive colleagues who care deeply about making a difference. We’ll trust you to lead with warmth, judgement and courage, while giving you space to help shape a growing service that really matters.
Application notes
Still reading? If you made it this far, we think there’s a strong chance you might be our kind of person. Even if you don’t tick every box, we want to encourage you to introduce yourself. Apply today.
The closing date for this role is 4th August 2026 at 12.00 pm (noon).
Interviews will take place on 17th August 2026 in person
For further details or for an informal conversation, please contact Klaire Connor, Head of Services, at klaire.connor@echcharity.org.
To apply for this post, please go to our website echcharity.org/join-our-team and complete the application form.
Please note, this role is subject to PVG clearance
Purpose of Role
Working with the Finance Manager to support all aspects of the day-to-day financial management of the charity, and supporting the Executive Team, the Grants Team and the Fundraising Team with financial matters where necessary.
The Veterans’ Foundation (VF) is an independent grant-making charitable foundation. The VF has established a substantial grants programme to support charities and organisations in the UK that provide charitable support to those in need among serving armed forces personnel, veterans, operationally qualified seafarers and their immediate families.
At the Veterans’ Foundation, we believe that those who have served should never be left behind. Over the past ten years, we have raised more than £34 million and funded hundreds of organisations across the UK, supporting veterans, serving personnel and their families with the challenges they face — from mental health and housing to community and connection.
Principal Duties
The main duties of the Finance Assistant are:
- Take responsibility for basic finance functions including the recording of data and bank reconciliations, using the XERO accounting system
- Manage the VF Finance inbox, dealing with queries and correspondence
- Bank and record cheques received and deal with paper bank statements and other paper correspondence for the finance team
- Process invoices, staff expenses and requests for payment, ensuring associated accounting records and the VF’s filing system are updated accordingly
- Producing, submitting and allocating regular Gift Aid claims to HMRC
- Ensure electronic filing is kept accurate and up to date
- Set-up online bank payments for weekly invoice and expenses payment runs
- Collate monthly payroll information and liaise with (outsourced) payroll provider
- Create basic month end journals
- Assist as required with Management Accounts production, budgeting and forecasting and with the production of annual financial statements
- Work with the Grants team to ensure all grant payments are paid correctly and on time. This will include setting up the payments, confirming their safe receipt and ensuring the grants information in the accounting system (Xero) matches the information in the grants system (Salesforce)
- Work with fundraising and finance colleagues to record and monitor income and expenditure relating to donations and fundraising activities; assist with Gift Aid claims as required
- Work with the External Lottery Manager and the Finance team to monitor the Veterans’ Lottery income and expenditure. This includes reconciliation of lottery income, monitoring attrition, reviewing invoices and data provided by the External Lottery Manager
- Support the team with the production of annual financial statements and the financial audit as required
- Support with external regulatory requirements e.g. from the Gambling Commission or Charity Commission, as required
General Responsibilities
- Offer support for the work of the VF generally, including cover for other members of the team ensuring that the work of the VF can continue effectively and without interruption
- Represent the VF in a way that is consistent with its values and philosophy
- Contribute to effective team working by sharing information and skills including at weekly team meetings, and by supporting colleagues
Person Specification
- At least one year’s experience in a similar role; an interest in gaining accounting qualifications advantageous
- Experienced in posting and managing accounting records with minimal supervision
- Knowledge and experience in working with Xero or similar accounting software
- Knowledge and experience in working with Salesforce or similar databases
- Excellent IT skills including Excel and Word (including familiarity with functions such as lookup and sumif)
- High standards of numeracy, accuracy and attention to detail
- The ability to prioritise workload and meet deadlines
- Ability to work both independently and as part of a team
- Willingness to work flexibly in response to the needs of the VF
Administrative Assistant
- Full time
- £25,000
- Hybrid: 2-3 days per week required in the Edinburgh office (including Tuesday)
- Closing 10th August 2026
We are seeking a highly motivated and capable Administrative Assistant to support the Senior Leadership Team (SLT), Executive Team, and wider organisation across a range of administrative responsibilities.
This role plays a key part in ensuring smooth day-to-day operations across the organisation, including diary management, meeting support, arranging travel and accommodation, and inbox coordination. The position reports to the EA and provides reliable backup to the Executive and Senior Leadership Teams.
The ideal candidate will be highly organised, an efficient note-taker, and a confident communicator with strong people skills and the ability to balance multiple tasks effectively. The role requires a proactive individual who can use their initiative to identify needs, solve problems, and drive tasks forward. You will work closely with the Executive Assistant (EA) to the CEO and COO, so strong communication, attention to detail, proactivity, and teamwork are essential. We also place great importance on strong interpersonal skills, eagerness to learn, and the right cultural fit.
A full Job Description is available for download below.
About the Veterans' Foundation
Founded in 2016, the Veterans’ Foundation is a grant-giving charity dedicated to serving veterans and their communities across the UK. We back the people and organisations that understand and respond to the challenges facing veterans, their families, and their communities.
From national charities to local community initiatives, we support projects addressing key issues such as mental health, housing and community-based support. Together, we listen to veterans and help make an active difference in their lives.
As a grant-giving organisation, we are rigorous in the projects we invest in, partnering strategically and measuring outcomes for veterans and their communities. To date we have awarded nearly £40 million in grants.
The Veterans’ Lottery, the UK’s largest single-cause lottery, remains the main source of funding for the Foundation’s grants programme.
The Hibernian Community Foundation is looking to appoint a passionate and driven Safeguarding and Youth Lead to support the team in making sure HCF remains inclusive, responsive and safe. The successful candidate will oversee and manage our Safeguarding processes working with our Heads of Service/staff and liaise with our partner agencies, participants and families.
The post will also include some time co-designing and delivering youth-focused community programmes that reflect the needs, aspirations and lived experiences of young people.
“Aberlour has helped me to “learn how to be a Mum again, how to listen and regulate my emotions and support my children to do the same.” -Parent
About Aberlour Family Matters South Ayrshire
Aberlour Family Matters works in partnership with South Ayrshire Council and offers support to mums and dads who have had children permanently removed from their care. You will offer individual and group support alongside relationship based and strengths focused whole family support where appropriate. You will also work with South Ayrshire Council partners to ensure the voices and experiences of parents, carers and practitioners can help support the ongoing improvement of the permanence process. The project has been funded by Scottish Government since April 2022.
You will build up relationships with families facing disadvantage and work together with them to assess their strengths and needs and deliver an agreed family plan, offering emotional and practical support. You will work individually and in groups to strengthen health and wellbeing, building esteem, skills and confidence.
What we are looking for....
We are looking for a kind, committed and experienced individual to join our team.
You will have experience in working alongside partner services and families who have often experienced the impact of trauma, poverty, and social exclusion. You will have good listening skills and be able to plan, deliver and evaluate a range of family and wellbeing support strategies which help families to their own solutions. You will have experience of child and adult protection issues. Knowledge of the permanency process would also be advantageous. Your values should be aligned with The Promise, GIRFEC and UNCRC as well as Aberlour values. You must share our vision that collaborative working, relationship based, strengths focussed early intervention is the best option for children and families who are feeling overwhelmed or excluded.
We one role available at 16 hours per week. These hours will be planned and worked flexibly Monday - Sunday, 7am - 10pm, to meet the needs of families we support. This post is currently funded until 31st March 2027, however we will be actively seeking funding to extend this further.
It would be helpful if candidates hold a valid driver’s licence and have use of a car for working hours, the role will cover the whole of South Ayrshire.
At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. To have a look at our values to understand more about what we are looking for from our employees click here .
What we offer...
As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers. Find out more about our Employee Benefits here and our commitment to Equality and Diversity here.
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