Do you want to use your skills to make it possible for people with myeloma to live longer and better lives? We are looking for an administrator who will provide comprehensive administrative, data and project support across the Lived Experience and Clinical Practice Directorate (LECP).
You will have experience of working within an administrative support role as well as using Word, Excel and databases. The post holder will ensure the smooth delivery, monitoring and promotion of Myeloma UK’s healthcare professional (HCP) resources and education programmes, as well as patient information services.
You’ll have strong organisational and administrative skills including a confident telephone manner with the ability to work to tight deadlines and work well under pressure, together with managing and prioritising a wide range of tasks. Experience using Raiser’s Edge database and/or WordPress content management system would be an advantage but not essential.
About the role
The Lived Experience & Clinical Practice Administrator role encompasses administrative responsibilities across our HCP Hub platform, online learning programmes and events, and hospital excellence programme. You will support the continued development of the HCP Hub by coordinating data collation, cleansing, and migration into systems such as Raiser’s Edge.
The post holder will process patient information orders, support data collection, KPI reporting, and serve as a key point of contact for enquiries from healthcare professionals and other external stakeholders. You will be responsible for managing Patient Experience Survey mailouts and data entry for the Clinical Service Excellence Programme (CSEP), as well as coordinating CSEP report and plaque mailings.
The role will also include managing administration and logistics for external conferences and events, including preparation, shipping of materials and post-event follow-up.
About us
Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.
We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.
For further information please go to myeloma.org.uk/library/lived-experience-and-clinical-practice-administrator
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following to jobs@myeloma.org.uk:
Applications close on 9am on 21 May 2026 and interviews will be held w/c 1 June 2026
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.