Do you want to work for an organisation that truly cares about its staff?
Would you like to use your skills to make a difference in people’s lives?
If the answer is ‘yes’, Space is the place for you!
Space is a community anchor organisation supporting people and their families in South West Edinburgh, with some of
our services stretching city wide.
WE BELIEVE THAT CONNECTIONS BUILD COMMUNITIES
Space delivers 22 projects, with around 60 staff and 50 volunteers. We deliver diverse services supporting young
people, families, older people and carers amongst others.
As a dynamic organisation no two days are the same, with a wealth of learning and development opportunities for our
staff and volunteers.
Space is wholly committed to inclusion and diversity and to building a culture and environment where everyone is
appreciated for the unique person they are.
For more information about Space and all our projects can be found on our website – spacescot.org
The Role
We are looking for an experienced and enthusiastic administrator to join our team at
our community hub.
The Reception Administrator is a key member of the Facilities Team and the face of
the
organisation, ensuring that Space provides a welcoming and safe environment for staff
and
visitors.
The role is a central point of contact across all Space projects, providing
administration and
technical support to staff and volunteers, and ensuring the efficient operation of
reception,
office and meeting rooms.
This is a very varied role, with no two days the same, typically you’ll
be:
- Providing a warm and friendly welcome to all hub visitors.
- Handling incoming calls, emails and mail ensuring all enquiries are managed efficiently
and directed to the right person
- Manage room bookings from enquiry
to completion liaising with clients to ensure their specific needs are met and sales opportunities are
maximised.
- Supporting staff and volunteers with administration and
IT tasks, continually monitoring systems to ensure efficiency and cost control.
- Rota planning for the Facilities Team to ensure
appropriate levels of staffing to keep the building safe and operating efficiently.
- Providing on the job supervision and training to
reception staff and volunteers.
- Maintain office equipment and
supplies, managing contracts with the suppliers.
- Coordinate site
visits by contractors to carry out repairs and maintenance ensuring that all relevant policies and insurance
requirements are adhered to.
- Engage with and build relationships
with the local community, individuals and organisations, to promote our services.
What you’ll bring:
- A minimum of 2 years of experience working in a busy
administration role.
- Excellent
digital skills, being confident in the use of Microsoft Word, Excel, Outlook, SharePoint and
Teams.
- Good grasp of basic digital
equipment functionality and problem solving, including mobile phones, laptops, printers.
- Clear communication and interpersonal skills, being able to naturally connect with
people on all levels across the organisation and with stakeholders, and easily build a reputation for being
approachable and trustworthy
- A positive can-do attitude, ready to
roll your sleeves up, take on challenges and manage your own workload with minimal
supervision
- A calm and patient manner, able to keep a cool head
when managing competing priorities and showing respect to all people whatever their
background.
What it’s like to work at Space:
·We care deeply about what
we do and how we work. We work hard and get stuck in because we truly care about our community and each
other.
·We live our values –
they’re not just words printed on letterheads.
·We’re a team and work
collaboratively, we support each other to succeed, we value relationships as much as results – egos are best
left at the door.
·We’re not a finished
article, we’re still evolving, still learning and not everything is perfectly optimised (yet).
·We find a way – we focus
on solutions; challenges are puzzles to be worked out not excuses to give up.
·We’re curious and
innovative, we challenge the norm and aren’t scared to voice ideas if we think we have a better way.
·The sector is demanding
and unpredictable at times, priorities shift but if difficult decisions have to be made and we do it with
integrity and maintain a people first ethos.
The full job description and the person specification for the role can be found
below.
The hours for this role will predominantly be Monday – Friday between 9-5pm, however
there may be a requirement for occasional evening and weekend working to facilitate events. The role is 4 days
per week; there is some flexibility over which days are worked however it must include a Monday and
Friday.
If you have any specific questions about the role or would like to have a brief chat
before applying please contact Hazel Bell viacareers@spacescot.org.