Due to growth we are recruiting for Tenant Liaison Workers to join our Short Term Housing Glasgow programme. Our Short Term Housing programme provides a link between private property owners and tenants. Our goal is to end homelessness by providing access to privately rented properties, as we believe that this is an effective and long-term solution.

The Tenant Liaison Worker will ensure a high-quality, customer focused housing management service within their individual property portfolio, ensuring effective customer liaison and promotion of tenant participation.

Part time hours will be considered, minimum 21 hours per week.

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

Main duties and responsibilities will include:

• Develop positive, respectful and compassionate relationships with the people we support, focusing on their strengths and aspirations as individuals.
• Have a high standard of professional integrity with colleagues and other professionals.
• Establish clear professional boundaries with the people we support. Assessing, and progressing all referrals made to the service in line with service specification.
• Effective engagement with landlords and letting agents in the management of properties, ensuring they are fit for purpose and comply with legal, health and safety and corporate standards.
• Maintaining occupancy levels through efficient allocation and void management of properties.
• Liaison with external agencies such as Community Homeless Teams, Housing Benefit and Council Tax teams, landlords, support providers, health programmes, local authority and other agencies as required.
• Arranging and facilitating tenancy support with those we support to meet contractual requirements and individual need.

Full details can be found in the Job & Person Specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We would ideally like to hear from applicants who have experience of working in a housing/social care environment. Evidence of continued professional development or a housing/social care related qualification would also be beneficial.

A full UK driving license and and access to a car for work purposes is essential.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

• The post holder will report to a Housing Team Lead and through them to the Housing Services Manager.
• Your normal working hours are 35 per week, worked Monday to Friday between the hours of 8am and 6pm, depending on the needs of the service.
• Your usual place of work is Rosemount Business Park, Charles Street, Glasgow, G21 2QA. The role involves lone working and travelling in your own vehicle between properties and being out in the community. Lone working policy in place.
• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
• You will be automatically enrolled into the People’s Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria
• Life Insurance from day one
• Cycle to work scheme
• Option to purchase and sell annual leave
• Ongoing learning and development

We are seeking a dynamic, highly motivated individual who will play a key role in developing and delivering a program of support services and activities for Care Experienced children and young people across West Dunbartonshire. This exciting post offers a unique opportunity to develop, deliver and evaluate services, learning opportunities and mentoring activities, which supports care experienced children & young people to reach their full potential.

The main aim of the role is to ensure Y sort it plays an integral role in supporting Care Experienced children & young people with their school, family and community life. We aim to build on the aspirations care experienced young people via The Promise, along with our local partners within West Dunbartonshire Promise Keepers, an established group of stakeholders. You will be directly managed by Y sort it Head of Services & Development. The postholder will be responsible for the management of the Y sort it Care Experienced Staff & Volunteer Team. Purpose and Objectives The postholder will provide critical support to Y sort it, schools, and communities to drive West Dunbartonshire’s Integrated Children’s Services Plan for care experience children and young people. You will lead and co-ordinate the team and activities required to do so. With support from West Dunbartonshire Education, Promise Scotland / Corra Foundation and Inspiring Scotland / Intandem - West Dunbartonshire is one of eleven local authorities in Scotland to adopt the approach of Intandem Mentoring model About intandem - intandem and a carryout a Test of Change initiative with the aim to develop a Supportive School Structure (Right to Education) for Care Experienced children and young people across West Dunbartonshire. The post holder will have a primary focus on developing & evaluating the impact of learning opportunities, to raise the attainment of care experienced young people and support our established Intandem Volunteer Mentoring program, by focusing on children and young people aged 8 to 14 who are subject to a compulsory supervision order (or at-risk of becoming so), living at home or in kinship arrangements (ages 8-16 years). You will be responsible for leading, supporting and managing a team of staff and volunteers, and must demonstrable recent knowledge and experience of the Promise, GIRFEC (Getting it Right for Every Child), UNCRC (United Nations Convention on the Rights of the Child). Experience of monitoring and evaluation frameworks, writing funding bids, and the ability to work independently as well as part of a Leadership & Management Team. The post holder should be flexible as the actual times of work will involve working, evenings, school holidays and weekends . The post holder should be flexible as the actual times of work may change to respond to the demands of the work.

Are you a strong communicator? Could you help us amplify the voices of children, young people and families? Experience in campaigns, PR, Marketing, Press & Media? Then we have just the role you are looking for. You could be the next part-time includem Communications Officer!

About the role:

Reporting to our Communications & Public Affairs Manager, you’ll play a central role in shaping and delivering our communications, marketing, and media strategies. From creating engaging stories and content to coordinating campaigns and press activity, this is a varied and hands-on role where your creativity and initiative will shine.

You’ll collaborate closely with colleagues across the organisation, including our service teams, policy staff, and—where appropriate—the children, young people and families we support.

What you’ll do:

• Bring includem’s work to life through written and visual content, including newsletters,

spotlights (case studies), social media posts, press releases and more.

• Act as a brand champion, ensuring consistent messaging and style.

• Support and deliver campaigns across Scotland, from initial ideas to materials and

events.

• Engage with media and press, identifying PR opportunities and acting as a

spokesperson.

• Use tools like Canva and Adobe Creative Suite to create comms materials.

• Help plan and deliver stakeholder engagement events.

• Administer shared inboxes and documents to keep our communications running

smoothly.

What we’re looking for:

• Experience in a communications, media, or awareness-raising role.

• Excellent copywriting and storytelling skills with an eye for detail.

• Confidence working with the Scottish media and/or public affairs stakeholders.

• Creativity, flexibility, and the ability to manage multiple projects and deadlines.

• A team player with strong interpersonal skills and a proactive mindset.

You can find the full job description on our website: www. Includem.org/careers

What we offer:

• Opportunities for training and development

• The chance to be part of a small, passionate team making a big difference

Additional benefits:

• Hybrid working

• 28 days of annual leave + 9 public holidays (pro rata)

• Free parking

• Company pension

• Life insurance

• Employee discount

• Casual dress

Community Volunteers Enabling You (COVEY) has operated across Lanarkshire for 32 years supporting 5,000 children, young people and parents/carers to become more resilient, safe and better equipped to reach their full potential. COVEY provides 1-1 and group-based befriending, mentoring and family support.

COVEY is seeking a passionate, professional and proactive individual to provide support to families who are experiencing difficulties or challenges in their everyday lives such as isolation, mental and physical health problems, disability, poverty and trauma. This involves direct work with children, young people, parents/carers and whole families via 1-1 intervention/support and group-based mentoring.

The successful candidate will provide person centred, relationship-based support to children, young people and parents/carers to help them identify and address short-term needs (strengthening confidence, wellbeing and family/community relationships) and support long-term aspirations into positive destinations. This role offers the opportunity to collaborate with experienced professionals, manage complex cases, and support volunteer mentors. If you have a strong background in family support and are driven by our mission to create positive change, apply today and help families thrive.

What we offer

We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:

• 6% employer pension contribution
• flexible working (including flexi-time)
• access to learning and development opportunities
• one special leave day to celebrate your birthday
• annual staff and volunteer recognition awards
• quarterly staff wellbeing activities
• annual all staff outing/activity
• HSF Health plan for employees (and their spouse/partner and children) including dental and optical claim back, physio claim back, personal accident coverage, GP, mental health counselling, legal support, discounts for gym, cinema and shopping
• access to ScotWest Credit Union offering loans, mortgages and savings accounts