Since 1984 Granton Information Centre (GIC) have worked hard to improve the lives of individuals and families by providing free & impartial advice, advocacy and representation on matters relating to welfare rights, debt and housing. If you are passionate about alleviating poverty and supporting people and communities in Edinburgh, we want to hear from you!

Main Tasks

• Provide advice, assistance and when necessary representation with welfare benefit entitlement claims and money, debt and general housing issues, via centre based, telephone, outreach and home visit appointments.
• Represent claimants at appeal tribunals.
• Record and maintain accurate client case records using our Advice Pro recording system.
• Maintain an up-to-date knowledge of changes and developments in welfare, housing and debt legislation and liaise with colleagues on any issues that need to be communicated wider.

Money Advice Scotland, in partnership with Citizens Advice Scotland and funded by the Scottish Government, is seeking a motivated Trainee Money Advice Consultant (Trainee MAC) to join our team. The Trainee MAC will play a crucial role in supporting the delivery of the Money Advice Training Resource Information and Consultancy Service (MATRICS) project.

Role Overview:

The Trainee MAC will work closely with experienced team members to enhance the provision of high-quality money advice across Scotland. The MATRICS project focuses on training, consultancy, and resources aligned with the Scottish National Standards to improve financial wellbeing in our communities.

Are you passionate about making a real difference in the lives of families affected by imprisonment? Are you a skilled leader with a heart for helping others and a head for managing vital services? If so, we want to hear from you!

The Role:

At Families Outside, we're the only national charity in Scotland working solely to support families affected by imprisonment. Our Helpline is often the first point of contact for families impacted by imprisonment, and we're looking for a Support & Information Services Manager to help lead this service.

Within the Support & Information Services Manager role you will:

• Lead and contribute towards the delivery of our national service through managing and coordinating our Helpline, ensuring it is always adequately staffed, supervised, and operating to the highest standards of care and confidentiality.
• Inspire and support our dedicated team, providing regular line management and supervision.
• Drive quality and innovation of our service, utilising data and feedback to help us continue to shape how we support families.
• Ensure families impacted by imprisonment have access to a range of support and information.
• Be a voice for families, and work to promote and represent Families Outside at key events and forums, ensuring the voices and experiences of families are heard where they matter most.

About You:

We’re looking for a compassionate and skilled individual to join our team in supporting families affected by imprisonment.

The ideal candidate will bring excellent communication, organisational, and leadership skills, along with the ability to manage pressure, prioritise effectively, and work both independently and as part of a team. They will be empathetic, non-judgemental, and aligned with our mission—someone who can build trust, maintain boundaries, and support families with professionalism and care.

If you’re passionate about making a difference and committed to continuous learning, we’d love to hear from you.

Why Join Us?

A supportive, values-led organisation

• The chance to make a meaningful impact for families impacted by imprisonment in Scotland
• Opportunities for personal and professional development
• Be part of a passionate, close-knit team with a shared purpose

Families Outside is the only national charity in Scotland that works solely to support families affected by imprisonment. Imprisonment can often have a huge impact on the things that matter most to families: money and secure housing, safe and connected relationships at home and in the community, and the emotional health and wellbeing of families. Families Outside is dedicated to providing a range of practical, social, and emotional support to people with someone in prison that are relationship-based, prison-aware, and family-focused.

This isn’t just a job — it’s a lifeline.

Help us make sure no family faces the impact of imprisonment alone.

Staff Benefits:

• 25 flexible leave days plus 10 public holidays
• 4% matched contribution workplace pension scheme
• Hybrid & flexible working
• Employee Assistance Programme (Health Assured)
• Cycle to Work Scheme
• Laptop and mobile phone for all staff

Moray Citizens Advice Bureau is an independent, innovative advice organisation providing holistic advice and support to local people.

The Manager of Moray CAB reports to the Board of Directors and is responsible for all aspects of running the bureau and managing staff, volunteers and systems. This is in line with the aims, principles and policies of Citizens Advice Scotland and with a view to maximising the role and impact of the bureau in the community.

Key responsibilities include the coordination of bureau activities, ensuring accurate information and advice is given and identifying funding streams. You will also be responsible for financial management and budgets, quality assurance and administrative/IT systems.

The successful candidate will demonstrate strong leadership and liaison skills, together with line management and financial management experience and the ability to network and to work effectively under pressure. A demonstrable commitment to the values and principles of Citizens Advice Scotland is a key requirement.

Do you have what it takes to become the public face and power behind this valued organisation?