Purpose of the Role
The role of Duty Manager is to assist with the management and facilitation of events at Greyfriars Kirk - mainly
weekday and weekend evenings. The Kirk employs Duty Managers to oversee or manage events such as rehearsals,
concerts, wedding receptions, dances/ceilidhs visitor opening and recordings. For all activities associated with
specific events, the Duty Manager will report to the Operations Manager.
The Duty Manager is the Kirk’s first point of contact for Kirk-related matters concering events. For third party
events the Kirk’s Duty Manager will liaise with the 3rd party’s event manager to ensure that the Kirk’s
facilities are provided as agreed in the licencee contract.
Expected outcomes for the role by which performance can be measured
- A successful event and positive organiser/customer/audience feedback,
- Management/overseeing of events in
a safe and efficient manner,
- The Kirk prepared correctly for the next event,
- Repeat
business.
Key Tasks and Responsibilities
- Ensure event is fully prepared by ensuring appropriate, heating, lighting, emergency lighting is on, fire exits
unlocked and attended,
- Ensure the safety and security of performers, audience, private guests and the
general public associated with a specific event,
- Ensure the safety and security of the
building,
- Ensure emergencies such as fire, medical and security issues are dealt with efficiently and
appropriately,
- Briefing volunteer stewards, caterers and other paid staff on their responsibilities
before the event starts,
- Ensuring any setting-up and/or de-rigging using staff and/or volunteers is
achieved safely, quietly and efficiently,
- Overseeing the duty caretaker team to prepare the Kirk for the
next event as required by the Operations Manager,
- Ensuring compliance with the Kirk’s Health and Safety
Policy,
- Securing the building on completion of an event if last out by checking all lights switched off,
all rooms checked vacant and exit doors locked.
- Briefing the Operations Manager of any incident during
an advent that may lead to comment/adverse feedback.
- Completion of the Duty Manager’s event
log.
Reports to: Operations Manager
Training
- Attendance at Kirk briefings concerning layout, fire exits, alarm systems and building security,
- Attend
periodic managers’ training meetings,
- On-the-job training by double banking with trained duty
managers,
- Attendance at Kirk-arranged first aid, fire warden and health and safety courses,
- Read
and sign Duty Manager’s detailed guidance file.
Person Specification and Critical Competencies
Critical Competencies
- Excellent spoken communication skills (Essential)
- Ability to manage staff (Essential)
- Ability to manage volunteers (Essential)
- Ability to
manage events (Essential)
Technical knowledge/education
- A good knowledge of the Kirk’s layout, electrical and alarm systems (Desirable)
Experience required for the role
- Group/people management (essential)
- Event management Essential (Desirable)
Aptitude and attitude
- Interest in the arts/charities (Desirable)
HOW TO APPLY. Two parts:
- Write a letter or email. Address to The Operations Manager, Greyfriars Kirk explaining why you consider yourself
suited to the role of Duty Manager.
- Enclose your CV. This should contain your employment history,
education qualifications, hobbies and details of two referees from separate recent employment.
Send both by 15 June to: communications@greyfriarskirk.com