This vacancy has now closed

Housing Support Practitioner (12153)

  • Full time
  • £26,150
  • On site: Dundee, Stobswell area and Hilltown area.
  • Closing 13th June 2024

  • Advertised from 30th May 2024
  • 37 hours per week (including evenings and weekends). Permanent.


Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

The Dundee Youth Housing Service, in collaboration with the Dundee City Council, fulfills its statutory duty by supporting homeless young people aged 16 and above. The aim of the service is to engage with young people and families at the earliest opportunity. To be responsive, to prevent situations escalating, and take the pressure off the local authority front line services.

As the initial point of contact for any young person facing homelessness in the city, our service plays a crucial role. Within the strategic housing partnership, Action for Children stands as the sole organisation dedicated to preventing young individuals from becoming homeless. Our service operates 24/7.

Our primary focus is to provide temporary accommodation for young people who have been assessed as homeless. We extend our support to young individuals who are homeless, have care experience, or are seeking asylum.

As a Housing Support Practitioner, you'll empower young people by helping them develop independent living skills through a structured process that includes individual referral, assessment, and regular reviews. Before a young person moves into our accommodation, a baseline assessment is conducted either through social work or by our AFC early intervention and prevention team. Ultimately, our aim is to equip young people with the skills necessary for a successful transition to permanent accommodation.

How you'll help to create brighter futures

Some key responsibilities of a Housing Support Practitioner role are;

  • Supporting transitions between children and adult services.
  • Providing background assessment reports for AFC colleagues.
  • Delaying emergency requests by supporting young people who are ‘sofa surfing' by ensuring they are safe and supported.
  • Supporting families at risk of eviction from private rented landlords
  • Promoting positive relationships between tenants and landlords to sustain tenancies and reduce the number of families having to move into temporary accommodation and the associated trauma.
  • Supporting families with financial difficulties by providing basic budgeting advice e.g. realistic repayment plans for rent arrears and signposting to welfare rights, Citizens Advice Bureau, Debt Management services etc.

Let's talk about you

  • SVQ Level 3 or equivalent level qualification or willingness to work towards.
  • Experience of working with young people who present with a range of complex needs and behaviours and an understanding of the issues that they may face.
  • Experience of managing cases, in accordance with agreed procedures and completing assessments of need and risk.
  • Experience of demonstrating a comprehensive understanding of safeguarding and an ability to promote the wellbeing and welfare of young people.


  • A generous annual leave entitlement of 29 days PLUS bank holidays
  • Up to 5 more days leave for continuous service plus the option to buy and sell leave.
  • Gain professional qualifications with excellent training, and development opportunities.
  • Flexible maternity, adoption, and paternity packages.
  • A pension with a up to a 7% employer contribution rate. Plus, if you pay in to the pension you will receive life assurance cover.
  • Staff discount portal with your favourite brands.
  • Blue Light Card eligibility with 15,000 discounts from national retailers.

Application notes

For further information and to apply, please visit our website.